shumax Posted October 9, 2017 Report Share Posted October 9, 2017 So, I just picked up my 2016 Sport on Saturday. Drove it 10 hours home. Had a couple of issues - low tire pressure and then some flapping on the underside. Took it to my local dealer today and they said the panels on the drivers and passengers side, underneath, are loose and need to be replaced. They ordered them and it will be handled in a few days. While there, I asked them to pull the Oasis report on the vehicle. They did and, what follows, shocked me: The vehicle has 12,000 miles on it. Around 7,000 miles, the prior owner brought it in because the oil light came on. This showed up on the Carfax and I questioned it. When I questioned it, the selling dealer called the local Ford dealer and told them it was because it wasn't reset when the oil was changed. I moved on. Well, as I learn today, at 7,000 miles, that light came on and the car was 4.5 quarts low in oil! They filled it and put the prior owner back on the road. At 9,000 miles, the CEL came on and it was verified - DTC S, P0304, etc. was found. Fouled plug in cylinder 4, oil consumption and smoke. They removed the engine and transaxle, etc. They replaced the two cylinder heads and a bunch of gaskets on the cylinder head and turbo's. Put it back together and put them on their way. 2,000 miles later, the prior owner came in for the same rattle noise I heard. The dealer put silicone on that baffle and sent the prior owner on their way. So, none of this was disclosed by the dealer that sold me the car. The dealer is not a Ford dealer, FYI. When I saw the Carfax, I noticed the remark about the oil light. As I mentioned above, they called the Ford dealer that's affiliated with their dealership - it's a large dealer. They tell them the light was on because it wasn't reset when the oil was changed. Feeling comfortable with that, I let it be. So, here I sit. Sort of stunned by it. I have 2 years and 24k left on the OEM warranty. I purchased the car 10 hours away. I talked to my sales rep today and calmly explained the situation. They said they would have to have a sales manager call me. So, I'm waiting on that call. I'm not sure what to do. During the process, I put a minor amount down on the car. They said that was a deposit and I could have it back if not satisfied. They also had me sign a credit app in case I defaulted on the wire transfer. I have not paid for the car and I do have the title. I was to wire the money today, but they knew I had concerns with the rattling/tire pressure issues Saturday, so they knew it would be delayed. Do I keep the car and see how it goes given it's still under warranty? It's been 3,000 miles since that engine repair - oil level is fine and I drove it 600 miles home with no real issues. Do I push to return it? Do I ask them to buy me an extended warranty? Do I drive it a year and see what happens; if there are issues, get rid of it? I've not been in this spot before and, frankly, felt like I vetted the purchase very well. Looking for some guidance. Thanks! Shumax Quote Link to comment Share on other sites More sharing options...
always on edge Posted October 9, 2017 Report Share Posted October 9, 2017 Take it back. Find a better example of an Edge Sport and rest easy at night. This is a disaster waiting to happen. 3 Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted October 9, 2017 Report Share Posted October 9, 2017 Very unusual problem. I HAVE heard of the engine oil pressure switch not being installed properly, but not an internal engine issue with the 2.7L. But as you know, the Gen 2 has been plagued with seal & gasket issues (mostly body, a few engine/transmission related - oil pan, Torque Converter Housing, ...). An extended warranty (Ford Protect only, please) for the maximum duration available would be nice. But as A.O.E. said, might seriously consider a swap out. 1 Quote Link to comment Share on other sites More sharing options...
shumax Posted October 9, 2017 Author Report Share Posted October 9, 2017 Just not sure what to do. Surprised they have not yet called me. Hopefully they agree to take it back, but how does it get there? They come get it, or I drive it back and fly home? What an ordeal. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted October 9, 2017 Report Share Posted October 9, 2017 At worst, you can drive it there, take a rental back, and they comp you for the miles? IDK either ... I feel your pain, tho. Should have been a seamless transaction, Quote Link to comment Share on other sites More sharing options...
shumax Posted October 9, 2017 Author Report Share Posted October 9, 2017 Just not sure what to do. Surprised they have not yet called me. Hopefully they agree to take it back, but how does it get there? They come get it, or I drive it back and fly home? What an ordeal. Quote Link to comment Share on other sites More sharing options...
Nick Halstead Posted October 10, 2017 Report Share Posted October 10, 2017 Take it back and if you really like the edge, buy one locally to the return and drive it back. Shitty situation I must say 2 Quote Link to comment Share on other sites More sharing options...
PaulSchott Posted October 10, 2017 Report Share Posted October 10, 2017 Sounds like a ticking time bomb. 4.5 quarts low on oil and all the other problems. The silicone repair on the baffle sounds like a Mickey Mouse repair. I would give it back. You are still holding the money. Pretty good bargaining chip. Extended warrantee isn't going to keep you from being stranded on the side of the road. Good luck Quote Link to comment Share on other sites More sharing options...
PaulSchott Posted October 10, 2017 Report Share Posted October 10, 2017 Oh yeah, Don't be surprised they haven't called you back. When they realize you hold the money they will call. It is very rare a dealer will want to "take it back" 1 Quote Link to comment Share on other sites More sharing options...
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