richmcc Posted August 25, 2017 Report Share Posted August 25, 2017 2104 Edge touch screen comes on shows all information but will not recognize touch. Back up camera works, Voice command works and screen will change using voice command. I have tried removing fuse 29 to reset, system restarted but still does not recognize touch. Any ideas to fix? Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted August 26, 2017 Report Share Posted August 26, 2017 Probably need to do a master rest (cutting power doesn't do this). If you still do it, try this: 1. Access your Settings Menu by clicking the cogs located next to the Home Button 2. Select Settings from the list on the right side of the screen 3. Select System at the top of the list Scroll down until you see Master Reset, then press it. (if you can). If not, need to take it to the dealer. They can do a master reset or diagnose the problem (replace the display). Quote Link to comment Share on other sites More sharing options...
richmcc Posted August 26, 2017 Author Report Share Posted August 26, 2017 Can't reset because touch screen will not work at all. Any other way to do it? Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted August 26, 2017 Report Share Posted August 26, 2017 (edited) Not that I know of. You could try unplugging fuse 29 again but this time leave it unplugged for half hour to an hour. . Edited August 26, 2017 by enigma-2 Quote Link to comment Share on other sites More sharing options...
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