1004ron Posted July 8, 2018 Report Share Posted July 8, 2018 I was under the vehicle to set the jack stands for tire rotation and found these two underbody shields rattling, and realised that its the source I've heard when the sound system was turned off, then a search produced this thread. Thanks for the TSB - I'll consider getting the dealership to take care of it when I next get it serviced, but for now I did something similar to the video in this thread, but using two wraps of string and tied. Feels secure, and will check it again after a few thousand miles. Keen to know what parts the factory fix uses, and how to detach these plastic securing clips. 1 Quote Link to comment Share on other sites More sharing options...
KennyE Posted November 22, 2018 Report Share Posted November 22, 2018 Hi. I joined specifically to say Thank You for this thread. Just picked up a 2017 Edge Titanium mid-November. Had the noise on the passenger side. Told the dealer before we drove it off the lot, they said he fixed it (that's a whole 'other story). Then yesterday the same noise started on the driver's side. Looking underneath, sure enough it's the felt cover rattling like a son of a gun. Taking it back to the dealer to give them a chance to fix that side; hopefully not like they "fixed" they passenger side. Anyway, thanks for the detailed description of the issue. Mikula seems to have a good solution. Thanks for the video Might even try 1004ron's idea if the dealer doesn't fix it. Quote Link to comment Share on other sites More sharing options...
omar302 Posted November 23, 2018 Report Share Posted November 23, 2018 Found an eBay listing for the under body shield fastener kit mentioned in the TSB. Just in case anyone was interested seeing what it is. 1 Quote Link to comment Share on other sites More sharing options...
KennyE Posted December 4, 2018 Report Share Posted December 4, 2018 I just did the e-wire hack on the driver's side deflector panel last night. Worked like a charm. And if/when these work loose I'll go with the rubber grommet hack. This time, it was cold outside, cold in the garage, and cold hands. Just happy to have that noise abated for now. Now, on the passenger side the dealer resolved the issue by taking the deflector off!!! Seriously, they did. They're buying me a new one. Imagine I'll have to hack that one, too, eventually. Thanks for the video. 1 Quote Link to comment Share on other sites More sharing options...
Juggler Posted April 7, 2019 Report Share Posted April 7, 2019 OMG! Can’t thank you all enough. I’ve been struggling to solve this noise issue on my Lincoln MKX and thought I’d try the Edge forum. Should have done so much earlier. Exactly what I’m experiencing. Took it to the local Ford-Lincoln dealer whose service mgr acknowledged the noise but said it was normal wear and tear. (@ 15,000 miles?). I’d bought the car at a dealership a couple of hours away. Last thing he said to me was “maybe you should take it there for them to fix”. He never mentioned the TSB. Looking forward to revisiting the subject with him with this info in hand. Quote Link to comment Share on other sites More sharing options...
1004ron Posted April 7, 2019 Report Share Posted April 7, 2019 My wrapping string around the fasteners did the trick for quite some time, but the rattle is back. I'll check with my local dealership to see if they'll take care of this, with my mileage at 39K. Wonder if my extended warranty that I bought from the dealership at the time of purchase for around $2K would cover this - anyone know? If they don't, I'll just go ahead and spend $18 for a set of the new fasteners on eBay. https://www.ebay.com/itm/H2GZ-19E525-A-FORD-AIR-DEFLECTOR-KIT-OF-5-GROMMET-W718544-S300/123707187039?_trkparms=aid%3D222007%26algo%3DSIM.MBE%26ao%3D1%26asc%3D20140131123730%26meid%3D15510b3ba8bd4cb3a7badedda97757c0%26pid%3D100167%26rk%3D3%26rkt%3D15%26sd%3D113295542539%26itm%3D123707187039&_trksid=p5411.c100167.m2940 Quote Link to comment Share on other sites More sharing options...
1004ron Posted April 7, 2019 Report Share Posted April 7, 2019 Anyone know how to remove the plastic fasteners? I used a long nose pliers and pulled down on the tab in the center, and the tab came off. Quote Link to comment Share on other sites More sharing options...
1004ron Posted April 8, 2019 Report Share Posted April 8, 2019 (edited) https://www.ebay.com/itm/FORD-H2GZ-19E525-A-AIR-DEFLECTOR/114100319676?epid=28013736057&hash=item1a90e8b5bc:g:Gz4AAOSwhntbus6Y Search for: FORD H2GZ-19E525-A AIR DEFLECTOR Bought a pack of six fasteners for $12 shipped. Anyone have tips on how to remove the old ones? Edited March 8, 2020 by 1004ron 1 Quote Link to comment Share on other sites More sharing options...
1004ron Posted May 12, 2019 Report Share Posted May 12, 2019 (edited) Installed the new $12 set of fasteners today - the only difference with these is the inclusion of the foam gasket. The job was simple enough, and would be a lot easier on a lift, but a pain in the butt taking both underbody shields completely off to install the new fasteners. Highly recommend that you get the dealership to do the job if still under warranty. Underbody Shield.pdf Edited May 12, 2019 by 1004ron 2 Quote Link to comment Share on other sites More sharing options...
1004ron Posted November 16, 2019 Report Share Posted November 16, 2019 The rattling undercarriage has returned, so I'll just look at doing the string wrap again, and repeat it as needed in the future. Quote Link to comment Share on other sites More sharing options...
omar302 Posted November 17, 2019 Report Share Posted November 17, 2019 8 hours ago, 1004ron said: The rattling undercarriage has returned, so I'll just look at doing the string wrap again, and repeat it as needed in the future. So the Ford recommended fix only lasted six months! That's not good. 1 Quote Link to comment Share on other sites More sharing options...
TomCinMI Posted January 19, 2020 Report Share Posted January 19, 2020 (edited) I greatly appreciate this thread, @CCMAYES72, and the input of everyone, inc. @Mikula for the video. The TSB linked earlier, #17-0065, definitely speaks to a problem which has continued beyond the 2015-2017 range of the TSB, since my '19 Edge is affected. My dealer replaced the entire right-side underbody shield and its hardware last May, which is the first that I became aware of the issue, not having located this thread until a week ago--and there's been no recurrence of the problem on the right after 8 months. The rattling/fluttering from the left shield began more recently, and I'm going in tomorrow to have it replaced. The day the second shield was ordered, I made a point to ride along while the technician listened for the flapping along the driver's side; the service manager put this tech with me because he's dealt with the problem quite a lot, particularly on Escapes. After the noise was reproduced on the highway, I then took a look while the vehicle was lifted. The fastener beneath the rear floor had developed too much play in it. I did ask the tech about the foam rings/gaskets in the hardware kit which is linked on this thread, and he twice didn't specifically respond regarding the rings, but he did emphatically state that he's never had a customer return complaining of recurrence after the entire assembly has been replaced. Maybe there have been fairly recent improvements in the replacement product. The vehicle's under warranty--and any replacement parts/labor should be warranted for 12 months anyway; so I encourage @1004ron & anyone else to do what is my plan: Have the thing replaced on Ford's tab if the vehicle is no longer warranted but fewer than 12 months have passed since a previous replacement, which hopefully won't be necessary but certainly should get their attention financially. If I don't post again, the current replacements are continuing to hold up and/or I'm dead. ? Worst case scenario, I'll eventually pay someone a lift fee for applying the best possible version of the bent insulated-wire fix. Edited January 19, 2020 by TomCinMI 2 Quote Link to comment Share on other sites More sharing options...
omar302 Posted January 20, 2020 Report Share Posted January 20, 2020 @TomCinMI Good info. Looking at the replacement parts (#1 here), they are used for all 2015+ models including the 2019. Also it seems the a available part numbers now are superceding older numbers, so there has been revisions to them, meaning they are probably fixing issues. Quote Link to comment Share on other sites More sharing options...
colinc755 Posted March 8, 2020 Report Share Posted March 8, 2020 I went ahead and posted a youtube video of how to do the TSB, if you are just out of warranty this repair is easy enough to do even if you don't really work on cars. https://www.youtube.com/watch?v=TEmnO1oUpnI 2 Quote Link to comment Share on other sites More sharing options...
1004ron Posted March 8, 2020 Report Share Posted March 8, 2020 (edited) 6 hours ago, colinc755 said: I went ahead and posted a youtube video of how to do the TSB, if you are just out of warranty this repair is easy enough to do even if you don't really work on cars. https://www.youtube.com/watch?v=TEmnO1oUpnI Watched you video - my personal opinion is that the flutter will return pretty early using this method. On yours the ring is not locked onto the clip that has the foam washer keeping some compression on it, and this can only be done with it completely removed from the vehicle. The image attached shows the step that is virtually impossible to accomplish without removing the shield from the vehicle. Edited March 8, 2020 by 1004ron Quote Link to comment Share on other sites More sharing options...
1004ron Posted March 8, 2020 Report Share Posted March 8, 2020 On 1/20/2020 at 12:38 AM, omar302 said: @TomCinMI Good info. Looking at the replacement parts (#1 here), they are used for all 2015+ models including the 2019. Also it seems the a available part numbers now are superceding older numbers, so there has been revisions to them, meaning they are probably fixing issues. I'm having difficulty finding the revised part you mentioned - I'd like to compare it to what I installed. I'm at three years and 54K miles - wonder if the extended warranty that I paid $1.9K for will cover this? Quote Link to comment Share on other sites More sharing options...
omar302 Posted March 8, 2020 Report Share Posted March 8, 2020 9 minutes ago, 1004ron said: I'm having difficulty finding the revised part you mentioned - I'd like to compare it to what I installed. I'm at three years and 54K miles - wonder if the extended warranty that I paid $1.9K for will cover this? The same link from post, go down and you'll see another diagram for middle/rear part of underneath the Edge. #1 here has left and right parts. Opening anyone of them will give more details of the part in addition to the part numbers it replaces. Quote Link to comment Share on other sites More sharing options...
1004ron Posted March 8, 2020 Report Share Posted March 8, 2020 (edited) 37 minutes ago, omar302 said: The same link from post, go down and you'll see another diagram for middle/rear part of underneath the Edge. #1 here has left and right parts. Opening anyone of them will give more details of the part in addition to the part numbers it replaces. OK, looks like item 2 and 4 which is a red plastic anchor with a metal self tapping screw. I can see this being an improvement. Amazon has clearer images of this, and would have to measure the diameter of the large hole in the body metal to see if it can lock in. https://www.amazon.com/Engine-Undertray-Cover-Bottom-Shield/dp/B07B26FNBZ/ref=pd_sbs_263_5/138-3585131-1943450?_encoding=UTF8&pd_rd_i=B07B26FNBZ&pd_rd_r=124286bf-8c92-4054-8be0-2b94153abfcc&pd_rd_w=XiF6X&pd_rd_wg=xirYl&pf_rd_p=7cd8f929-4345-4bf2-a554-7d7588b3dd5f&pf_rd_r=Y4J9M9BMSAGJKDWQ0SN0&psc=1&refRID=Y4J9M9BMSAGJKDWQ0SN0 Edited March 8, 2020 by 1004ron Quote Link to comment Share on other sites More sharing options...
omar302 Posted March 8, 2020 Report Share Posted March 8, 2020 27 minutes ago, 1004ron said: OK, looks like item 2 and 4 which is a red plastic anchor with a metal self tapping screw. I can see this being an improvement. I had meant that the shield itself has a new part number. Right side: K2GZ-5811782-A replaces G2GZ-5811782-D Left side: K2GZ-5811782-B replaces FT4Z-5811782-B, FT4Z-5811782-G, FT4Z-5811782-H Quote Link to comment Share on other sites More sharing options...
1004ron Posted March 8, 2020 Report Share Posted March 8, 2020 7 minutes ago, omar302 said: I had meant that the shield itself has a new part number. Right side: K2GZ-5811782-A replaces G2GZ-5811782-D Left side: K2GZ-5811782-B replaces FT4Z-5811782-B, FT4Z-5811782-G, FT4Z-5811782-H Thanks. Will send a query to my local service manager for warranty cover. Not sure if the below confirms that mine is still covered by the ESP. Quote WARRANTY STATUS Eligible Under Provisions Of New Vehicle Limited Warranty Coverage. Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. https://ford.oemdtc.com/3633/underbody-shield-rattle-noise-while-moving-2015-2017-ford-lincoln Quote Link to comment Share on other sites More sharing options...
colinc755 Posted March 9, 2020 Report Share Posted March 9, 2020 12 hours ago, 1004ron said: Watched you video - my personal opinion is that the flutter will return pretty early using this method. On yours the ring is not locked onto the clip that has the foam washer keeping some compression on it, and this can only be done with it completely removed from the vehicle. The image attached shows the step that is virtually impossible to accomplish without removing the shield from the vehicle. From what I could tell by the design of the retainer there really was no way to get it seated any further, and I would have thought that pushing it against the vehicle that the amount of pressure required would lock anything that could potentially be loose. If it does come back I will post and do the repair again, but today there were huge crosswinds and there was no sound to speak of. Quote Link to comment Share on other sites More sharing options...
1004ron Posted March 9, 2020 Report Share Posted March 9, 2020 40 minutes ago, colinc755 said: From what I could tell by the design of the retainer there really was no way to get it seated any further, and I would have thought that pushing it against the vehicle that the amount of pressure required would lock anything that could potentially be loose. If it does come back I will post and do the repair again, but today there were huge crosswinds and there was no sound to speak of. My comment is based on how tricky it was to get that Retainer Ring fully seated with the shield off the car - as you say, it may have seated and you'll know some time down the road, but then again I used the same kit on mine and its vibrating again. Quote Link to comment Share on other sites More sharing options...
colinc755 Posted March 9, 2020 Report Share Posted March 9, 2020 5 minutes ago, 1004ron said: My comment is based on how tricky it was to get that Retainer Ring fully seated with the shield off the car - as you say, it may have seated and you'll know some time down the road, but then again I used the same kit on mine and its vibrating again. Dang. What did you do to end up solving the problem? Heck, why do they even use clips there, to begin with, it's not like the panel ever needs to come off, and even if it does the clips need to be replaced anyway. Quote Link to comment Share on other sites More sharing options...
omar302 Posted March 9, 2020 Report Share Posted March 9, 2020 1 hour ago, colinc755 said: Heck, why do they even use clips there, to begin with, it's not like the panel ever needs to come off, and even if it does the clips need to be replaced anyway. Seeing how on both sides they use screws while only the middle ones are like that makes me think that if it where fixed directly without some sort of insulator it would have an adverse effect on something, probably noise or vibration. Quote Link to comment Share on other sites More sharing options...
1004ron Posted March 9, 2020 Report Share Posted March 9, 2020 (edited) Service manager just replied to my email with a copy of the TSB and the below comment - I've replied asking if mine is covered under the ESP. Quote here is the Ford TSB that came out back then I think Sept 2017 not a recall just a TSB. Edit: His reply: Quote I dont show any super seceded Tsb and it is not covered under ESP sorry . Not much is covered under the ESP , extended warranty. Might try the new type fasteners, if my string work-around gets loose. Edited March 9, 2020 by 1004ron 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.