2016 Ford Edge Sport System Failure

[aphxtwinin]

Hey Everyone,

 

Long time reader, first post.

 

So I've had my 2016 Ford Edge Sport for almost a year now. In the past 6 months I've had this recurring issue where the car just shuts down on me. It's always happened when I accelerate and nothing crazy just going from street speed to highway speed. The engine seems to stutter, then all the warning lights get triggered and then I lose all power. Even with the car in Drive there's no power, car acts like it's in neutral. This is seemingly different from the Limp Home mode I've read about because in my situation there's zero power.

 

This is obviously ridiculous for a brand new car and it's a potentially fatal issue. If this happens at the right (wrong) moment I could end up in a very severe collision. I basically can't trust the car.

 

I've taken it to Ford 3 times with no luck on diagnosis. This most recent time they've installed a flight recorder in the car so it can catch any relevant codes the next time it happens. Here's a video of the issue after I have a chance to pull over: https://www.youtube.com/watch?v=2FmrKeGGxYY

 

If anyone has any suggestions on what my options are I'd appreciate it. It's very unfortunate that I don't feel Ford has any urgency around this issue at least from the experience I've gotten from my service department. I've filed a formal complaint with Ford, hoping that'll do something. Thanks for listening/reading.

[RC Mike]

I don't have anything overly helpful to contribute, but I do have a suggestion. Stick a dash cam of some sort where it can document what's happening (if it could see the gauge cluster, that would be ideal). When it happens, verbally describe what you're doing. I'd think that would help you to make a successful lemon law claim.

[WWWPerfA_ZN0W]

Would be a little easier to tell what is going on with a little datalogging of your own (OBD II adapter and Forscan Lite) to see how the Edge is responding to your input. More than likely an electrical issue, whether a connection, sensor, or wiring. On the Ecoboost lineup, very rare to see throttle body failure like you do on the naturally aspirated engines, but the motor on the TB has been known to die on other EB engine lines, occasionally. Could be a TSS/OSS failure or a transmission range sensor failure, but that should set codes as well. So I am thinking wiring/connections most likely. Could also need a new transmission part like a valve body, something that is not really monitored.

 

Power in any other mode than D? Does Reverse work? Does the engine rev when you hit the accelerator, but just the Edge does not move? Does the appropriate gear indicator light up in the instrument cluster, I can't tell for sure from the video?

[aphxtwinin]

Thanks for the tips and ideas. To answer your questions: no power in any mode, no revs when accelerating and the gear indicator does not show any gear is selected.

[macbwt]

Does not appear to be a TB issue as the engine is running? Can not tell in the video. Dash lights are acting like the engine is off and the Key is on. My guess is a TCM or PCM related issue. Might be trans related if you have AWD then it may be related to a PTU AWD drive issue also. Systems are designed these days to try to prevent damage from failures of system sensors. I would invest in an OBDII and program like Forscan to be able to identify issues and see them real time.