mikenlaura Posted March 31, 2017 Report Share Posted March 31, 2017 I was hoping someone may have had a similar problem or recommend what to investigate. When I start the car up after it has been sitting a while the passenger side climate control temperature quickly lowers itself from its initial setting (maybe 73) to LO. I can press the temperature and Dual setting buttons and it does not stop unless I press the climate control OFF. The driver side is fine. If the car is warm and restarted I do not see the problem. Thanks. Quote Link to comment Share on other sites More sharing options...
omar302 Posted April 1, 2017 Report Share Posted April 1, 2017 Try cleaning the passenger side (-) temp button, it seems like it is being pressed. You can also try a battery disconnect to reset the electronics. Last suggestion if it still doesn't work is try to clean the button from behind after removing the panel. Quote Link to comment Share on other sites More sharing options...
mikenlaura Posted April 7, 2017 Author Report Share Posted April 7, 2017 Thanks but its gotten worse. Today a bunch of the controls (fan speed, dual zone button, passenger temp up/down, etc) did nothing when pressed. I'm thinking maybe its a loose connection behind the console. Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted April 7, 2017 Report Share Posted April 7, 2017 Try running a test on the climate control module. http://www.fordedgeforum.com/topic/15071-climate-control-problem/ 1 Quote Link to comment Share on other sites More sharing options...
omar302 Posted April 8, 2017 Report Share Posted April 8, 2017 It is a touch sensitive panel. I guess it would either work or not if it was a loose connection. Removing the panel is not really difficult. This gives you an idea what it looks like from the back. The first minute in this video shows how to remove it, very simple: 1 Quote Link to comment Share on other sites More sharing options...
mikenlaura Posted April 8, 2017 Author Report Share Posted April 8, 2017 I went ahead and removed the panel, it was pretty easy, like you said. I removed the cover to the circuit board on the back of the panel and cleaned the ends of the flex cable going to the board. I'm not sure that will do it, since the problem appears is temperature related (only happens when cold), I'll wait and see. I'm thinking about getting a used panel if the problem comes back. 1 Quote Link to comment Share on other sites More sharing options...
omar302 Posted April 9, 2017 Report Share Posted April 9, 2017 So the cleaning fixed the issue for the time being? That is good to hear. Quote Link to comment Share on other sites More sharing options...
mikenlaura Posted April 9, 2017 Author Report Share Posted April 9, 2017 Well it worked initially but this morning it acted up again so I ordered a used panel. I think its the problem because you can control the temperature using sync. I'll know in a week or so. 1 Quote Link to comment Share on other sites More sharing options...
mikenlaura Posted April 14, 2017 Author Report Share Posted April 14, 2017 I bought the panel from ebay, same p/n and color as mine, put it in and hasn't had any problems in several days so I'm pretty sure that was the issue. Not sure if it was the circuit board or switches on the panel or the flex but I think its fixed. 2 Quote Link to comment Share on other sites More sharing options...
PSUzak Posted July 31, 2017 Report Share Posted July 31, 2017 I bought the panel from ebay, same p/n and color as mine, put it in and hasn't had any problems in several days so I'm pretty sure that was the issue. Not sure if it was the circuit board or switches on the panel or the flex but I think its fixed. Did your panel make this noise when it was lowering itself? I think I have the same problem. https://youtu.be/yMT6CpWGUd0 Quote Link to comment Share on other sites More sharing options...
Vick Posted December 23, 2020 Report Share Posted December 23, 2020 Mikenlaura - Question for you or anyone reading this post. I have same issue with my 2013 MKX where Dual air button starts acting on it's own and keep dropping temp on one side. If i replaced the front panel with one from Ebay which is costing around $80, would that solve the problem? Is that what you did mikenlaura? Thanks Quote Link to comment Share on other sites More sharing options...
pedro2u Posted December 24, 2020 Report Share Posted December 24, 2020 I had a similar problem with my 2011 Ford Edge Limited, except is was the Emergency Flashers that would turn on by themselves randomly. The killer was that it would occasionally happen when the car was unattended and I'd return to a dead battery - multiple times.!!!! I ended up replacing the panel with one from a 2013 and the problem was fixed and has never returned. I'd say just replace it. Those capacitive touch panels are suspect in my book 1 Quote Link to comment Share on other sites More sharing options...
Vick Posted December 24, 2020 Report Share Posted December 24, 2020 Thanks pedro2u Quote Link to comment Share on other sites More sharing options...
Vick Posted January 13, 2021 Report Share Posted January 13, 2021 I can confirm that replacing this control panel has fixed the issue. $5000 that dealer quoted me only took $140 at Ebay. 3 Quote Link to comment Share on other sites More sharing options...
onyxbfly Posted January 13, 2021 Report Share Posted January 13, 2021 Dare I ask what the dealer diagnosed and, or what their suggested resolution would be? Even if they found a brand new one to replace it with, the part and labor (all of 10 minutes) should not be $5K 1 Quote Link to comment Share on other sites More sharing options...
Vick Posted February 4, 2021 Report Share Posted February 4, 2021 I know. I was shocked too. Apparently part alone was $4500 and labor was only $150-200. Quote Link to comment Share on other sites More sharing options...
onyxbfly Posted February 4, 2021 Report Share Posted February 4, 2021 Sheesh! Personally I think they gave you that price to turn you away and or scare you away. Then again I don't know any stealership that would turn down your monies!! I really doubt that they would have a 9 year old FCIM in stock...... anywhere. They won't install used parts, so it looks like you beat the stealership this time! Quote Link to comment Share on other sites More sharing options...
Richard k Posted September 9 Report Share Posted September 9 I got a black screen radio and now the climate control is not working 1 Quote Link to comment Share on other sites More sharing options...
Kendallfordguy Posted November 8 Report Share Posted November 8 (edited) I have the same problem with my 2013 MKX. I ordered a used panel from eBay and still have the same problem. I find it hard to believe that two panels would have the same issue, so I'm back to square 1 trying to figure out what is causing this annoying problem. Any suggestions would be appreciated. It's apparent that it's not a coincidence that the only button failing is the - temp button on the passenger side temperature control. Why would this button fail and no others? I'm hoping someone on this or some other forum has done enough research to find a solution. Thanks! Edited November 8 by Kendallfordguy Quote Link to comment Share on other sites More sharing options...
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