Xtxman Posted March 20, 2017 Report Share Posted March 20, 2017 The cargo net hook on my Sport broke last week. I went to the local Ford dealer to order a replacement. The parts man said that this part was not available separately, I would need to buy the whole interior quarter panel for $500!! Since the vehicle is still under warranty ,I went to the service center. They have promised to find a solution. They promised to get back with me on Friday. Today is Monday. If I don't here from them today, I'll visit them tomorrow. Quote Link to comment Share on other sites More sharing options...
PaulSchott Posted March 20, 2017 Report Share Posted March 20, 2017 If it's a broken part and it's only available as an assembly, unless there is an official ford fix I would think they would need to replace the whole assembly. I wouldn't want a service guy to repair my car with a hot glue gun, (or whatever their solution is). If it was my car and out of warrantee I would fix it myself with a hot glue gun LOL. Quote Link to comment Share on other sites More sharing options...
Xtxman Posted March 20, 2017 Author Report Share Posted March 20, 2017 Unfortunately, the hook itself is broken. I don't think any kind of glue would make a satisfactory repair. 1 Quote Link to comment Share on other sites More sharing options...
pedro2u Posted March 20, 2017 Report Share Posted March 20, 2017 So what is this part then? 5F9Z7446002AAA Says it fits 2015 https://parts.lakelandford.com/p/Ford__edge/Cargo-net-hook-Cargo-net-upper-retainer-Cover-panel-retainer-Hook-Net-hook-Rear-pillar-trim-retainer-Tie-down-hook--LEFT-SIDE-RIGHT-SIDE/52695453/5F9Z7446002AAA.html Quote Link to comment Share on other sites More sharing options...
Xtxman Posted March 24, 2017 Author Report Share Posted March 24, 2017 Check the photo I attached, it looks nothing like the part number mentioned above. Went back to the dealer Tuesday, they are going to order the whole interior quarter panel and will let me know when it comes. The hook is not available as a separate part. This is really ridiculous!! Quote Link to comment Share on other sites More sharing options...
dweiss22 Posted April 22, 2017 Report Share Posted April 22, 2017 I have the same issue as well. Something hit it my in the cargo area and broke the hook. Not sure how this will be covered under warranty? I will be interested on how this is resolved for the OP. Keep us updated. Quote Link to comment Share on other sites More sharing options...
Xtxman Posted April 28, 2017 Author Report Share Posted April 28, 2017 Ford replaced the entire Interior Rear Quarter Panel under warranty last week. 1 Quote Link to comment Share on other sites More sharing options...
jstand6 Posted July 16, 2017 Report Share Posted July 16, 2017 Has anyone else had their's replaced? The left hook on mine broke, and I haven't been able to identify the replacement part. Now I know why after reading this. Totally sucks... Quote Link to comment Share on other sites More sharing options...
rvcjew Posted September 10, 2017 Report Share Posted September 10, 2017 I went on trip with the family and they broke my left one and I got it out of the panel and it is obviously just a clip on part, I'm going to ford with it but it sounds like they are going to want to sell me the whole thing which is is insane as its obviously designed to be removable. The numbers off the part bring nothing up but it being a ford trim insignia I guess. Quote Link to comment Share on other sites More sharing options...
Texas EDGE Posted October 4, 2017 Report Share Posted October 4, 2017 My 2017 Ford Edge has the same problem - the cargo net clip broke when I pulled the cargo cover back and it jumped out of the track. Same story - $500 replacement of the rear quarter panel. However, I was able to repair the clip with a good gel-type Super Glue and it seems as strong as the unbroken clip on the other side. I still would like to replace it with a new one, and buy a spare - so if anyone comes up with a source. Please let us know. 1 Quote Link to comment Share on other sites More sharing options...
TurboToad Posted October 4, 2017 Report Share Posted October 4, 2017 Not on my Edge but a seat belt retainer on the rear quarter panel of my E350 would not hold the unused seat belt to keep it from flopping around. That small metal clip on the interior of the panel required replacement of the entire quarter under warranty. Why don't they just stock the clips and save a ton of money and inconvenience? Ford is so hard to figure out sometimes. Quote Link to comment Share on other sites More sharing options...
tiaganon Posted February 5, 2018 Report Share Posted February 5, 2018 The clip on the driver side broke last week in my 2017 Titanium. I am not sure how it broke as we found the net laying there when we opened the hatch. There was nothing in the net or in the trunk area to bump it. Local Ford dealer was not able to find a number for the clip portion so they had to order a complete panel. I assumed it was warranty - guess I should confirm. 1 Quote Link to comment Share on other sites More sharing options...
Xtxman Posted April 11, 2018 Author Report Share Posted April 11, 2018 (edited) Apr 11 2018 6335 - 2015-2018 Edge and 2016-2018 MKX - Interior Quarter Trim Cargo Net Hook Replacement Some 2015-2018 Edge and 2016-2018 MKX vehicles may require the replacement of the interior quarter trim cargo net hook. The cargo net hook can be serviced separately and no longer requires replacement of the interior quarter trim panel - Edge: H2GZ-78454A46-AA (Ebony), MKX: H2GZ-78454A46-BA (Coffee), H2GZ-78454A46-BB (Quartz), H2GZ-78454A46-BC (Black), H2GZ-78454A46-BD Sorry everyone, I didn't check these part numbers before posting, I couldn't find them online. Edited April 11, 2018 by Xtxman Quote Link to comment Share on other sites More sharing options...
omar302 Posted April 12, 2018 Report Share Posted April 12, 2018 It is always nice to credit the source of the information. "Cargo Hooks" post. 1 Quote Link to comment Share on other sites More sharing options...
veener79 Posted August 5, 2018 Report Share Posted August 5, 2018 Do these break easy? Wondering about ordering a set just to keep on hand. Quote Link to comment Share on other sites More sharing options...
omar302 Posted August 5, 2018 Report Share Posted August 5, 2018 Do these break easy? Wondering about ordering a set just to keep on hand. They are kinda pricey to keep them just in case. The price most probably reflects each ($37). 1 Quote Link to comment Share on other sites More sharing options...
Ford edge 17 Posted August 18, 2019 Report Share Posted August 18, 2019 I am looking for this part! It fell down inside and I can't see it or grab it. For my Ford Edge 2017 Titanium Quote Link to comment Share on other sites More sharing options...
Gadgetjq Posted August 19, 2019 Report Share Posted August 19, 2019 15 hours ago, Ford edge 17 said: I am looking for this part! It fell down inside and I can't see it or grab it. For my Ford Edge 2017 Titanium You'll have to pull that panel off. It isn't difficult. I've uploaded the loadspace panel removal procedure from the factory service manual below. Loadspace Trim Panel.pdf 1 Quote Link to comment Share on other sites More sharing options...
Scott in FL Posted June 19, 2021 Report Share Posted June 19, 2021 If there is anyone else with broken cargo latches who comes across this forum, I have some updated information. I purchased a 2017 Ford Edge that already had a broken cargo hook. I inquired at the local Ford dealership and was told the replacement was $60 plus labor. I was thinking $5-10. Anyway, some of the the links in this forum do not link to the latch pictured here or do not work anymore. I finally located the part H2GZ-78454A46-AA on this site https://www.tascaparts.com/oem-parts/ford-hook-assembly-h2gz78454a46aa The cost was $27.96. I hope this helps someone else!! 1 1 Quote Link to comment Share on other sites More sharing options...
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