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Sync 3 and NAV in 2016 SEL


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Traveling on trip and when we started morning trip the NAV connected and map displayed immediately. Drove 15 mins and then stopped for gas. After leaving gas station the NAV did not load. The NAV screen indicated "loading". After 20 mins. we turned off radio/NAV system thinking this might reboot system without doing reboot so indicated in manual and not wanting to drop all our contact info in NAV favorites list. Started the system up, same issue - "loading". We did not shut down since we were listening to book on tape. After approximately 50-60 mins the NAV system loaded and NAV was working correctly. That was 5 days ago and no issues since. Any ideas why the system took so long to load? Was listening to book on tape, but have done that numerous times with no issue to NAV. Other than that item we must say this is excellent vehicle after having purchasing 24 new vehicles since '66. Same for my '15 F 150.

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Traveling on trip and when we started morning trip the NAV connected and map displayed immediately. Drove 15 mins and then stopped for gas. After leaving gas station the NAV did not load. The NAV screen indicated "loading". After 20 mins. we turned off radio/NAV system thinking this might reboot system without doing reboot so indicated in manual and not wanting to drop all our contact info in NAV favorites list. Started the system up, same issue - "loading". We did not shut down since we were listening to book on tape. After approximately 50-60 mins the NAV system loaded and NAV was working correctly. That was 5 days ago and no issues since. Any ideas why the system took so long to load? Was listening to book on tape, but have done that numerous times with no issue to NAV. Other than that item we must say this is excellent vehicle after having purchasing 24 new vehicles since '66. Same for my '15 F 150.

Possibility that you might have gotten an OTA update? Have you connected your radio to a Wifi network? Is it connected to your phone? That symptom is dead on for how it acts after the Sync 2.2 update. Check the version of your Sync.

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Thanks. Yes my wife's cell phone was connected to the radio, and we do have the most recent update per my link to Ford owner web site. Edge was built 8-16 and was delivered with Sync 2.2. Have not, as far as I know, ever connected radio to Wifi network anywhere, including our house because we have not needed to update Sync at this point. Since that happened we have not had any other issues. Thanks for reply. We were in Richmond at Bass Pro Shop while visiting her sister on way to Florida. Nice area.

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Sorry, our Edge has V2.0, not V2.2.

How did you determine this? The website? If the website, it might not be accurate. Go to settings, and look at the version there.

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Thanks. Yes my wife's cell phone was connected to the radio, and we do have the most recent update per my link to Ford owner web site. Edge was built 8-16 and was delivered with Sync 2.2. Have not, as far as I know, ever connected radio to Wifi network anywhere, including our house because we have not needed to update Sync at this point. Since that happened we have not had any other issues. Thanks for reply. We were in Richmond at Bass Pro Shop while visiting her sister on way to Florida. Nice area.

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Bass Pro, One of my favorite places!!! Glad you enjoyed the area.

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Might have just needed a reindex of the Map/POI data. As long as it does not happen again without you triggering it via an update, I would not be worried.

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