CLIMATE CONTROLLED SEATS – LACK OF COOLING/HEATING FROM FRONT SEAT BOTTOM CUSHION- BUILT ON OR BEFORE 3/31/2016

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CLIMATE CONTROLLED SEATS – LACK OF COOLING/HEATING FROM FRONT SEAT BOTTOM CUSHION- BUILT ON OR BEFORE 3/31/2016
Publication Date: April 26, 2016

2016 MKX

ISSUE:
Some 2016 MKX vehicles equipped with climate controlled seats and built on or before 3/31/2016 may exhibit a lack of cooling/heating from the front seat bottom cushion due to a lack of air flow through the climate controlled seat bottom cushion duct.

ACTION:
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE
1. Does the vehicle exhibit a lack of cooling/heating from the front driver and/or passenger climate controlled seat bottom cushion.
a. Yes – proceed to step 2.
b. No – this article does not apply. Refer to Workshop Manual (WSM), Section 501-10 for normal diagnostics.
2. Are any DTCs present in the front seat climate control module (SCME)?
a. Yes – this article does not apply. Refer to WSM, Section 501-10 for normal diagnostics.
b. No – proceed to step 3.
3. Replace the front seat bottom cushion on the affected seat(s) as follows:
a. Driver seat bottom cushion.
1. If equipped with a 10-way power seat, this article does not apply. Refer to WSM, Section 501-10 for normal diagnostics.
2. If equipped with a 16-way power seat, replace the seat bottom cushion. Refer to WSM, Section 501-10.
b. Passenger seat bottom cushion.
1. For 10-way and 16-way power seats, replace the seat bottom cushion with the occupant classification sensor (OCS) service kit. Refer to WSM, Section 501-20.

PART NUMBER PART NAME
FA1Z-58632A22-BB 10-Way Passenger Climate Seat Bottom Cushion OCS Service Kit
FA1Z-58632A22-CC 10-Way Passenger Climate Seat Bottom Cushion OCS Service Kit (Black Label)
FA1Z-58632A22-J 16-Way Passenger Climate Seat Bottom Cushion OCS Service Kit
FA1Z-58632A23-G 16-Way Driver Climate Seat Bottom Cushion

OPERATION DESCRIPTION TIME
160077A 2016 MKX Without Multi-Contour Seats: Diagnose And Replace The Left Front Seat Bottom Cushion Following The Service Procedure (Do Not Use With Any Other Labor Operations) 0.9 Hr.
160077B 2016 MKX Without Multi-Contour Seats: Diagnose And Replace The Right Front Seat Bottom Cushion Following The Service Procedure Includes Time For OCS (Do Not Use With Any Other Labor Operations) 1.0 Hr.
160077C 2016 MKX Without Multi-Contour Seats: Diagnose And Replace Both Right And Left Front Seat Bottom Cushion Following The Service Procedure Includes Time For OCS (Do Not Use With Any Other Labor Operations) 1.6 Hrs.
160077D 2016 MKX With Multi-Contour Seats: Diagnose And Replace The Left Front Seat Bottom Cushion Following The Service Procedure (Do Not Use With Any Other Labor Operations) 0.9 Hr.
160077E 2016 MKX With Multi-Contour Seats: Diagnose And Replace The Right Front Seat Bottom Cushion Following The Service Procedure Includes Time For OCS (Do Not Use With Any Other Labor Operations) 1.2 Hrs.
160077F 2016 MKX With Multi-Contour Seats: Diagnose And Replace Both Right And Left Front Seat Bottom Cushion Following The Service Procedure Includes Time For OCS (Do Not Use With Any Other Labor Operations) 1.8 Hrs.

WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

DEALER CODING
BASIC PART NO. CONDITION CODE
58632A22 42