6F35 – HARSH TRANSMISSION ENGAGEMENT DURING ACTIVE START/STOP EVENT AND DTC P0C27

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6F35 – HARSH TRANSMISSION ENGAGEMENT DURING ACTIVE START/STOP EVENT AND DTC P0C27

Publication Date: September 1, 2016

2014-2016 Fusion, 2015-2016 Edge

ISSUE:

Some 2014-2016 Fusion and 2015-2016 Edge vehicles equipped with a 6F35 transmission and active start/stop feature may exhibit an illuminated malfunction indicator lamp (MIL) with a harsh transmission engagement after an active stop/start event. Diagnostic trouble code (DTC) P0C27 will be stored in the powertrain control module (PCM) memory. This condition may be caused by air entering the transmission fluid auxiliary pump supply tube.

ACTION:

Follow the Service Procedure steps to correct the concern.

SERVICE PROCEDURE

1. Using an Integrated Diagnostic System (IDS) or equivalent scan tool retrieve DTCs. Is DTC P0C27 present in the PCM memory?

a. Yes – proceed to Step 2.

b. No – this article does not apply. Refer to Workshop Manual (WSM), Section 307-01.

2. Check the transmission build date. Refer to WSM, Section 307-01. Was the transmission built on or before 2/26/2016?

a. Yes – proceed to Step 3.

b. No – this article does not apply. Refer to WSM, Section 307-01.

3. Remove the transmission fluid auxiliary pump. Refer to WSM, Section 307-01.

4. Remove and discard the transmission fluid auxiliary pump supply tube. (Figure 1)

Figure 1

5. Install a new transmission fluid auxiliary pump supply tube which contains a check ball.

6. Reinstall the transmission fluid auxiliary pump. Refer to WSM, Section 307-01.

7. Clear DTCs.

PART NUMBER PART NAME

DG9Z-7A136-B Gasket – Pump

W715931-S437 Bolts – Pump (3 Req)

DG9Z-7890-G Pick Up Tube

XT-10-QLVC Motorcraft MERCON LV Automatic Transmission Fluid

OPERATION DESCRIPTION TIME

160111A 2014-2016 Fusion, 2015-2016 Edge 6F35 Transmission: Retrieve DTCs And Replace The Transmission Fluid Auxiliary Pump Supply Tube (Do Not Use With Any Other Labor Operations) 1.6 Hrs.

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage.

Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

DEALER CODING

BASIC PART NO. CONDITION CODE

7890 42