Armadillo Posted December 14, 2016 Report Share Posted December 14, 2016 My Sync system was dead for about 2 weeks, no screen, no radio, no camera, etc. I tried the usual cures, pulling the fuse, disconnecting the battery. I even bought a new battery because the old one was weak. The radio would work briefly after a fuse pull, but Sync didn't work. Then yesterday Sync just started working again. The clock and calendar were wrong but my settings and wallpaper were the same. Now every time I start the car I say a little prayer hoping Sync is still working. Any idea what could have caused Sync to die for 2 weeks then suddenly start working? 2011 Edge, MFT, newest version of Sync. Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted December 15, 2016 Report Share Posted December 15, 2016 (edited) Hi Armadillo, Since it started working again, have you tried the master reset: https://owner.ford.com/how-tos/sync-technology/myford-touch/settings/how-to-perform-a-master-reset.html I also saw your inquiry regarding updates. Version 3.8 is the latest, but it's only available from the dealer at this time. Shaay Edited December 15, 2016 by FordIVTteam Quote Link to comment Share on other sites More sharing options...
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