Bwfulton4 Posted December 11, 2016 Report Share Posted December 11, 2016 Backed out of the garage, stopped to check the mail and the rear window just shattered! Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted December 11, 2016 Report Share Posted December 11, 2016 (edited) May be covered under your comprehensive policy. Been happening for some time now, but not really all that common. http://www.fordedgeforum.com/topic/14111-2011-sel-rear-window-shatteredexploded/ http://www.fordproblems.com/trends/exploding-windows/ Buy a replacment for around $250 https://www.amazon.com/2007-2014-Ford-Window-Glass-Heated/dp/B00YW6U0F8 Edited December 11, 2016 by enigma-2 1 Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted December 12, 2016 Report Share Posted December 12, 2016 IDK how much a 2015 rear glass costs, but you might want to see if your insurance company covers it. Ford MIGHT if it proves out that it truly broke on its' own. Quote Link to comment Share on other sites More sharing options...
Bruce Fletcher Posted December 27, 2016 Report Share Posted December 27, 2016 2015 Ford Edge SEL - my rear window shattered yesterday while driving on Hwy 401 near Toronto. Vehicle not hit by anything just a loud bang and the rear windshield cracked in hundreds of places; held together until I stopped and turned off engine then glass collapsed into hundreds of shards. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted December 27, 2016 Report Share Posted December 27, 2016 Wonder if it is the weight of the spoiler causing this issue. So Gen 2 is not immune ... Quote Link to comment Share on other sites More sharing options...
macbwt Posted December 29, 2016 Report Share Posted December 29, 2016 Were any of you using rear defrost just before or during this breakage? Quote Link to comment Share on other sites More sharing options...
Bruce Fletcher Posted December 29, 2016 Report Share Posted December 29, 2016 I had the rear defrost engaged at the time the incident occurred. Looks like the break emanated from base of the window. Quote Link to comment Share on other sites More sharing options...
macbwt Posted December 30, 2016 Report Share Posted December 30, 2016 The theory is the defrost can heat the glass and if the glass is real cold and the heat strips are uneven in heating the glass this can cause the glass to expand to quickly in one spot and cause the window to fracture. Just a theory, but it sure makes sense. Quote Link to comment Share on other sites More sharing options...
kp613 Posted January 7, 2017 Report Share Posted January 7, 2017 This just happened to my brand new Edge 2 weeks ago. The dealership is covering all costs to fix, and paying my loaner. Unbelievable that this happens. Also, happened at the base of window, while using rear defrost. Once the courtesy wipe occurred after getting back in vehicle the glass shattered and fell inside. Thank God I managed to get a picture before hand. 2 Quote Link to comment Share on other sites More sharing options...
kp613 Posted January 7, 2017 Report Share Posted January 7, 2017 Here are the pictures 2 1 Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted January 8, 2017 Report Share Posted January 8, 2017 Maybe the spoiler is mounted too tight onto the glass, or they have changed the composition of the glass/actually made it weaker? Quote Link to comment Share on other sites More sharing options...
RedEdge16 Posted January 8, 2017 Report Share Posted January 8, 2017 OK, folks. So I live in New England where it gets pretty cold in the winter -- I just cleaned off a foot of snow from last night's storm and it's going down to 6 degrees tonight -- and I'm getting paranoid about turning on the rear window defroster. I've had my Edge just over a month and I've used the defroster a couple of times without issue. I'd kinda like to think this is an isolated issue, but I'd also like to avoid having my rear window implode. Thoughts? Assurances? Cautions? Quote Link to comment Share on other sites More sharing options...
RC Mike Posted January 8, 2017 Report Share Posted January 8, 2017 Ford has sold almost a quarter million of the Gen 2s. Figure many tens of thousands of those are regularly defrosting the rear window. If it were common, we'd hear more than a handful of reports. Use your defroster. 3 Quote Link to comment Share on other sites More sharing options...
RedEdge16 Posted January 8, 2017 Report Share Posted January 8, 2017 Thanks RC Mike. Ahhh, the power of reality-based thinking. Defroster ON! Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted January 8, 2017 Report Share Posted January 8, 2017 It was 11° here yesterday. Rear defroster went on as soon as the car was started. 09 mkx, 100k miles. No one seems to know exactly what's causes the windows to brake (akirbyism). My 'guess' is it's mechanical stress (in a bind). 1 Quote Link to comment Share on other sites More sharing options...
Tom DePeyster Posted January 9, 2017 Report Share Posted January 9, 2017 The back window on my wife's 2015 Edge SEL shattered this morning on her way to work. The temperature was 3 degrees, but she did not have the rear window defroster on. Is this a cold weather phenomenon? Quote Link to comment Share on other sites More sharing options...
Bruce Fletcher Posted January 9, 2017 Report Share Posted January 9, 2017 In my case, also a 2015 Edge SEL, the vehicle had been parked outside for 2 days in -5C (around 23F) temperatures and the window failed about 1/2 hour into the drive home from Toronto to Ottawa on Boxing Day) . 2nd winter for the vehicle. 29000 km on the odometer. 1 Quote Link to comment Share on other sites More sharing options...
Bruce Fletcher Posted January 9, 2017 Report Share Posted January 9, 2017 To kp613. I took pictures as well and the pattern is very similar to yours. Glass separated along the bottom of window. Window held together until the vehicle came to a stop and then when I opened the driver door, glass shards started to fall into cargo area from centre of window. Ford also fixed mine under warranty and provided loaner vehicle. 1 Quote Link to comment Share on other sites More sharing options...
IWRBB Posted January 11, 2017 Report Share Posted January 11, 2017 Do some research on tempered glass. It just happens sometimes. Glass is weird stuff, and tempered glass is highly stressed. 1 Quote Link to comment Share on other sites More sharing options...
akirby Posted January 11, 2017 Report Share Posted January 11, 2017 You can bang on tempered glass with a hammer sometimes and it won't break. But if you just tap it on the side it shatters. Ford does check very closely for impacts because that's still the most likely cause. Take your own high res photos. What the dealer tells Ford really makes a difference. 2 Quote Link to comment Share on other sites More sharing options...
sylvainm Posted January 14, 2018 Report Share Posted January 14, 2018 (edited) My rear window exploded yesterday morning on my street, as I was slowly taking off. I had remote-started the car and let it run for 5-10 minutes. I then brushed the light snow off from my windshield and windows. Everything looked good back then. It was -7C outside.Since the dealership was closed, I called a car glass company who graciously cleaned up most of the mess and installed a temporary plastic until I can make it to the dealership. The person at the desk told me that they recently had several occurences with Edge's. The worst part is: she told me that Ford is "back order" on recent models' rear windows since November, they have none in Canada and have no idea when they would have some. Any of you heard about that? Edited January 14, 2018 by sylvainm Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted January 14, 2018 Report Share Posted January 14, 2018 As glass breakage is not covered under the Ford warranty, consider contacting your insurance company as it's probably covered under your comprehensive policy. Quote Link to comment Share on other sites More sharing options...
sylvainm Posted January 14, 2018 Report Share Posted January 14, 2018 As glass breakage is not covered under the Ford warranty, consider contacting your insurance company as it's probably covered under your comprehensive policy. Thanks. I already contacted my insurance company to open a claim file. Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted January 15, 2018 Report Share Posted January 15, 2018 Good to hear. Please let us know how this turns out. Best of luck. Quote Link to comment Share on other sites More sharing options...
sylvainm Posted January 26, 2018 Report Share Posted January 26, 2018 (edited) Just picked up my Edge back at the dealership. Back glass was replaced under warranty. No charge. Haven't thoroughly inspected yet but seems like they did a good job. Edited January 26, 2018 by sylvainm 2 Quote Link to comment Share on other sites More sharing options...
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