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Replace "Sync 3" with regular (previous) Sync version?


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In my 2016 Edge, I wonder if the dealer could delete the "Sync 3" system and download the regular (previous Sync, not sure how it's called) so I could use my phone with it? I'm asking because I cannot get my phone to work with that s**t Sync 3. :shrug: Curiously, my phone did work fine in my '11 MKX... :headscratch:

 

Thanks,

 

Claude.

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Try a different phone just to confirm whether it's the phone or sync 3 - probably the phone. Make sure the phone is on the latest firmware and try rebooting it. Finally try a master reset on sync 3.

 

Yeah… :( I'm starting to think that it's my phone that might not be compatible… :cry: Too bad 'cause I like my new Edge and I also like my "old" phone…I guess I can't have both unless I keep my phone and use it without connecting it to the Sync... :shrug:

 

Claude.

Edited by 2FAST4U
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