BillKelsey Posted August 31, 2016 Report Share Posted August 31, 2016 I have a 2015 Edge Sport and started experiencing the blank screen when starting the car. Sometimes it comes on down the road, and sometimes it doesn't. Started about two months ago. A master reset seems to have helped resolve the issue for now but I lost all my favorites in the navigation system. My question, does anyone know how to back up the map favorites in case a master reset is necessary again. thanks Quote Link to comment Share on other sites More sharing options...
Hermans Posted August 31, 2016 Report Share Posted August 31, 2016 (edited) No, when you do a master reset you loose the navigation favorites and your phone parings. No way to save them, It's a pita. Edited September 1, 2016 by Hermans Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted September 1, 2016 Report Share Posted September 1, 2016 Hi BillKelsey, I'm glad to hear that the issue is resolved! Hermans is correct. The master reset takes the system back to factory defaults. Share your thoughts about this on our Social site: Social.Ford.com Our engineers periodically monitor the page for feedback. Shaay Quote Link to comment Share on other sites More sharing options...
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