Kissel Posted August 27, 2016 Report Share Posted August 27, 2016 (edited) My camera started flaking out about a month ago. I lost the parking aids for good and the camera would intermittently display an upside-down image or the "Camera is unavailable. Please contact your dealership." message. Then my brake booster started leaking so I decided to get a quote from the dealer for the camera replacement while they had it for the booster replacement. They wanted over $500 for the camera replacement. I chose not to have them replace the camera because I had checked ALLDATA beforehand to get an idea of what labor and parts were involved and $550 was too high, IMO. So I decided to do it myself. I followed the shop manual instructions which has you do the following: 1. Remove the rear liftgate applique: This is accomplished by first removing the rear liftgate trim panel. There are 4 screws that have to come out in the interior "handles." Once those 4 screws are out you have to use some elbow grease to pop the panel off as it is held in by plastic clips. Not one of my clips broke, thankfully. There are 5 (maybe 6?) bolts that have to come off from the inside of the liftgate and two plastic "snaps" on opposite ends. I used needle nose pliers to pinch the ends of the "snaps" so that I wouldn't break them. The applique came off easily. 2. Remove the rear nameplate and discard. It's held in place using a thin, double-sided foam tape. I actually removed the nameplate first. Not sure if it would have been easier removing it with the applique detached from the liftgate. I used a plastic key card and flat screwdriver to carefully remove the nameplate. It came off with no issues or damage to the paint. 3. Drill a one-quarter inch hole in the applique so that you can access the head of the T20 screw holding the camera bracket in place: I had to make the hole bigger because my T20 screwdriver needed more than a 1/4" opening. I drilled the hole before removing the applique, as I figured it would be easier to drill it while still attached to the liftgate. Loosen the camera bracket screw. 4. Remove the camera bracket and the old camera. 5. Install the new camera and snap the bracket back into place and tighten the camera bracket screw through the new hole. 6. Snap and screw the rear liftgate applique back into place and re-attach the trim panel. Attach the replacement nameplate (the manual suggests you cover the drilled hole with mylar tape before applying the nameplate). 7. Use a scan tool to recalibrate the rear camera (this will bring the parking aids back). I purchased a MOACC ELM327 Wi-Fi OBDII Car Diagnostic Reader Scanner and used FORScan version 2.3.3 beta for Windows on a Windows 10 laptop to recalibrate the camera system. Many thanks to member wlepse for posting the screen grabs from FORScan! Result! Ford parts that I ordered: BT4Z-19G490-B REAR CAMERA $106 AT4Z-9942528-A NAMEPLATE $ 24 Edited August 27, 2016 by Kissel 1 Quote Link to comment Share on other sites More sharing options...
junk4u Posted September 11, 2016 Report Share Posted September 11, 2016 Nice write up, there is very little information around that shows this. Thanks 1 Quote Link to comment Share on other sites More sharing options...
goslats Posted September 11, 2016 Report Share Posted September 11, 2016 I did it without needing the AT4Z-9942528-A NAMEPLATE $ 24 But I've got guitar playing, agile fingers. LOL A little work and the camera holder thingee gets around the nameplate clip. If I remember right I pried the big pieces apart some to make room, but gently. Saved that $24. http://www.fordedgeforum.com/topic/17508-reverse-cam-woes/page-4 #69 1 Quote Link to comment Share on other sites More sharing options...
wlepse Posted September 12, 2016 Report Share Posted September 12, 2016 (edited) Glad the screens caps helped...and I did mine from the back using a method detailed by another forum member. You use a dremel to slot the end of the screw then to put it back I used a zip tie. Edited September 12, 2016 by wlepse 1 Quote Link to comment Share on other sites More sharing options...
omar302 Posted October 9, 2016 Report Share Posted October 9, 2016 Anyone notice the camera prices increasing a lot lately?? It is now over $300. Same part number. https://www.levittownfordparts.com/oemparts/BT4Z19G490B http://www.tascaparts.com/oe-ford/bt4z19g490b I posted here because OP mentioned his purchase price, $ 106, which was in the same range as most places online before. 1 Quote Link to comment Share on other sites More sharing options...
wlepse Posted October 9, 2016 Report Share Posted October 9, 2016 Wow...I got mine from Levittown and pretty sure I paid right around 100...for $340 I would have let the dealer do it for their offer of like 500. That is of course unless their price has gone up 200 bucks too. That camera is barely worth 100...340 is just stupid. Quote Link to comment Share on other sites More sharing options...
goslats Posted October 10, 2016 Report Share Posted October 10, 2016 Incredible! There isn't one available under about $325. or so. I think The peeps posting here on how to fix/replace the camera has either A. Caused a shortage. People now buying the supply and not enough around. B. Caused Ford to raise prices because there aren't enough 'Can you please replace my camera for $5- 900 Dollars'. A shortage is one thing ..the latter a major gouge! It also reflects what I suspect and that the cameras are inherently defective. They are not sealed properly and that is what is causing a good part or most of the problems. Ford needs to own up to it and reimburse camera failures for being defective. Quote Link to comment Share on other sites More sharing options...
bac2010 Posted October 31, 2016 Report Share Posted October 31, 2016 My backup camera on my 2011 Edge hasn't been working for a while and I had seen that they were around $100 late last year or earlier this year should have bought one. How they jumped to $300 or more now is amazing although I think that is in line with other car brands. I have some routine maintenance coming up at a Ford dealer and will get an installation quote. If it was my wife's car I would get it fixed for safety reasons but for me, depending on cost, I will probably leave it broke permanently. Quote Link to comment Share on other sites More sharing options...
bac2010 Posted November 2, 2016 Report Share Posted November 2, 2016 FYI the quote for parts and labor from dealer for rear camera replacement was north of $850 including tax. So getting the part and DYI for $300 or so is not such a bad deal after all if you are so inclined. Quote Link to comment Share on other sites More sharing options...
Kissel Posted November 21, 2016 Author Report Share Posted November 21, 2016 What a damn shame that the part shot up in price over 200%. You have to wonder who's gouging who. Quote Link to comment Share on other sites More sharing options...
Shifteroth Posted June 16, 2017 Report Share Posted June 16, 2017 Anyone tried the method described by Kissel? Seems to be the quickest method If I got it right, no need to remove the trim to get aces to the camera, am I correct? Thx! Quote Link to comment Share on other sites More sharing options...
Kate13 Posted September 7, 2017 Report Share Posted September 7, 2017 Once you connect the camera should it work (meaning if you put it in reverse you can see out of the camera) without doing the recalibration step? I know the recalibration will add back the parking aid lines but should the camera work without it? I bought a new camera off amazon but when we connect it we are still getting "Camera is unavailable. Contact your dealer". I haven't bought a scanner yet so I am not sure if the camera I bought is bad or if I need to recalibrate to get it to work. Thanks! Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted September 7, 2017 Report Share Posted September 7, 2017 should not need calibration to get the basic functionality to work. what camera did you buy, new or used, ...? Quote Link to comment Share on other sites More sharing options...
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