edge_st Posted July 28, 2017 Report Share Posted July 28, 2017 My new 2016 edge sport has this same issue. Wondering if it's worth taking it to the dealer. Read somewhere that the whole carpeting and back seats needs to be taken off in order to replace this spring part. Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted July 28, 2017 Report Share Posted July 28, 2017 Here's a Youtube video showing how to repair this on a Ford Flex. (Think they are simular). Believe I read that the cable either gets unhooked or has streached. Quote Link to comment Share on other sites More sharing options...
richzx14 Posted July 29, 2017 Report Share Posted July 29, 2017 (edited) As pointed out there is a Technical Service Bulletin (TSB) for this issue. TSB 16-2085 - Effective Dec 2 2016 2015-2016 Edge/2016 MKX - Left Rear Seat Backrest Does Not Fold Down When Using The Second Row Seat Control Switch - Built On Or Before 9-Sep-2016 I took my 2016 Sport for service for this issue on May 8, 2017. Attached is the dealer work order showing the work, parts installed and comments. After the service/parts install (a washer and a bolt), were installed, the closing issue still looks to be about the same. It does appear to close a bit faster, but still not flush like the right seat. So I am just going to live with it. It's not a major inconvenience. I did take it back to service advisor after the work was done and showed him not much improvement (he agreed), just to get it on record. Sorry the attached PDF Dealer work order is not in vertical (but horizontal viewing) format as that is how I took the pic to ensure all the work order details would be viewable. Edited April 19, 2021 by richzx14 Quote Link to comment Share on other sites More sharing options...
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