ReiswigPhoto Posted June 21, 2016 Report Share Posted June 21, 2016 I seem to be having a heck of a time getting this system to work. I just bought this vehicle used (2013 SEL non-sony) and registered and the system told me I had an update. I downloaded, unzipped, updated and all seemed to be well, until I couldn't activate my Sirius. After multiple (probably eight now over a span of four days) signal refreshes I still have nothing. So I thought, ok maybe there is a new version of software. Logged into Ford, says I'm up to date. Did the "master reset" several times, nothing. (Also for a reset it's odd to keep the radio presets in memory). Double checked software version again: CCPU S/W Version: 3.08.15128.EA. 10_PRODUCT. I am at a bit of a loss here. Do you all think I've missed something or am not doing something correctly? Quote Link to comment Share on other sites More sharing options...
WingNut Posted June 21, 2016 Report Share Posted June 21, 2016 Are you sure you and Sirius are using the correct Radio ID? Quote Link to comment Share on other sites More sharing options...
akirby Posted June 21, 2016 Report Share Posted June 21, 2016 Pull the fuse to reset the radio and try again after verifying the ESN again. Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted June 22, 2016 Report Share Posted June 22, 2016 (edited) I seem to be having a heck of a time getting this system to work. I just bought this vehicle used (2013 SEL non-sony) and registered and the system told me I had an update. I downloaded, unzipped, updated and all seemed to be well, until I couldn't activate my Sirius. After multiple (probably eight now over a span of four days) signal refreshes I still have nothing. So I thought, ok maybe there is a new version of software. Logged into Ford, says I'm up to date. Did the "master reset" several times, nothing. (Also for a reset it's odd to keep the radio presets in memory). Double checked software version again: CCPU S/W Version: 3.08.15128.EA. 10_PRODUCT. I am at a bit of a loss here. Do you all think I've missed something or am not doing something correctly? Hi ReiswigPhoto, I can look in to this for you. Can you provide me with the VIN in a private message please? Joy Edited June 22, 2016 by FordIVTteam Quote Link to comment Share on other sites More sharing options...
ReiswigPhoto Posted June 23, 2016 Author Report Share Posted June 23, 2016 Sorry for the late reply, I thought I'd get an email notification if anyone responded. I will have to check the settings here. Yes I did verify that they have the correct esn, which also shows up on Sirius' website. I haven't tried pulling the fuse, I will go try that now. I have an appointment at the local Ford shop for it tomorrow morning in case it has to do with the 12M02 issue (covering accessory protocol interface module). At the dealership I got "that shouldn't effect it, but it could possibly effect it" type answer. If the fuse situation works that would save me a long day of shuttling and waiting tomorrow. I will post and let you know. Quote Link to comment Share on other sites More sharing options...
ReiswigPhoto Posted June 23, 2016 Author Report Share Posted June 23, 2016 Well hot damn, that worked! I can't believe I didn't think of that. Thanks again! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.