Center Support Replacement

[tamugrad2013]

I had taken my Edge to the shop this morning to have the coolant leak and the transmission looked at for its occasional hard shifts.

 

Apparently for the transmission the Center Support is needing to be replaced and they said they have to run it through R&I to see if it would be covered under the premium care. They said that alone would cost almost 1000 dollars if it would not be covered, but the service rep did say he was pretty sure it would be covered. So my question is what exactly is a center support, and what is the likelihood of it not being covered by the Premium Care Extended Service Plan?

 

Also what is R&I?

Edited June 16, 2016 by tamugrad2013

[WWWPerfA_ZN0W]

If your Edge had been AWD, I would have pointed to the driveshaft's center support bearing. Alas, I see no reference to "Center Support" for the transmission, but it must require some labor and/or expensive parts to get you to the $1,000 price tag just for that. Perhaps something to do with the subframe?

[tamugrad2013]

Perhaps but I just hope that it is under premium care warranty.100 dollars is a lot more managable than 1000

[WWWPerfA_ZN0W]

I know what you mean! The full MSRP of services provided without warranty would force you to sell several limbs & organs to pay off incident.

[tamugrad2013]

The service rep said he is almost sure it will be covered hopefully will have her back tomorrow but for the time being a get to putt around in a little gold 2015 Focus. Pretty Darn Comfy for a small car.

[tamugrad2013]

Day 5 of my Edge in the shop. I hope to hear something of an update today. I called Saturday before they closed for the weekend and they said no update. It was just taking a long time because of going through the premium care warranty. Hopefully I can get it back soon. The Focus is wearing on me a little bit. Still gets me where I need to go and I am averaging 36 mpg, but the dual clutch transmission is way to unrefined especially compared to my moms Audi A3 TDI with the DSG Gear Box. I will continue to keep y'all posted.

[WWWPerfA_ZN0W]

Tell Ford Racing they need to send you a free tune for the Focus while you are without your Edge

[tamugrad2013]

I hear ya. Haha. I also have been told it the center support was the issue and then the service rep said it was the center carrier. I still can't find much information about this online. If mine was an AWD I would know what it was, but I have no Idea. He did say it was a internally lubricated part of the transmission.

 

I just don't know. I feel pretty knowledgeable about cars, but this one really has my head scratching.

[WWWPerfA_ZN0W]

Makes a lot more sense, so they had to crack open the transmission and replace parts inside. Don't worry about feeling lost, the transmission is actually the most complicated part of the powertrain, and you have to be really, really good to work on them

 

Cutaway Gallery

 

Part numbers 55, 60 are what you mentioned.

 

Item Part Number Description
1 7005 Transaxle case
2 7A130 Clutch support tower
3 7D019 Clutch support tower seals (4 required)
4 W302855 Clutch support tower bolt (3 required)
5 7F242 No. 1 thrust bearing
6 7E005 Intermediate (2, 6) clutch piston
7 7B070 Intermediate (2, 6) clutch piston return spring
8 7D483 Intermediate (2, 6) clutch return spring snap ring
9 7E005 Intermediate (2, 6) clutch apply ring
10 7C122 Direct (3, 5, R) clutch cylinder snap ring
11 7F283 Direct (3, 5, R) clutch cylinder
12 7A262 Direct (3, 5, R) clutch piston
13 7F235 Direct (3, 5, R) clutch piston return spring
14 7C099 Direct (3, 5, R) clutch piston inner (rear) seal
15 7C099 Direct (3, 5, R) clutch piston inner (front) seal
16 7A548 Direct (3, 5, R) clutch piston outer seal
17 7C122 Input shaft snap ring
18 7G384 Direct (3, 5, R)/overdrive (4, 5, 6) clutch cylinder and hub assembly
19 7A548 Overdrive (4, 5, 6) clutch piston inner seal
20 7F213 Input shaft
21 7D234 No. 2 thrust bearing
22 7B070 Direct (3, 5, R) clutch wave spring
23 7B164 Direct (3, 5, R) clutch friction plates (3 required)
24 7B442 Direct (3, 5, R) clutch steel plates (3 required)
25 7B066 Direct (3, 5, R) clutch pressure plate
26 7D483 Direct (3, 5, R) clutch snap ring
27 7A548 Overdrive (4, 5, 6) clutch piston outer (rear) seal
28 7A548 Overdrive (4, 5, 6) clutch piston outer (front) seal
29 7A262 Overdrive (4, 5, 6) clutch piston
30 7F222 Overdrive (4, 5, 6) clutch piston return spring
31 7H360 Overdrive (4, 5, 6) clutch balance piston
32 7C122 Overdrive (4, 5, 6) clutch piston snap ring
33 7B164 Overdrive (4, 5, 6) clutch friction plates (5 required)
34 7B442 Overdrive (4, 5, 6) clutch steel plates (5 required)
35 7B066 Overdrive (4, 5, 6) clutch pressure plate
36 7D483 Overdrive (4, 5, 6) clutch snap ring
37 7H351 Overdrive (4, 5, 6) clutch hub
38 7D234 No. 3 thrust bearing
39 7A019 Rear planetary sun gear and shell assembly
40 7E085 Intermediate (2, 6) clutch wave spring
41 7B164 Intermediate (2, 6) clutch friction plates (2 required)
42 7B442 Intermediate (2, 6) clutch steel plates (2 required)
43 7A089 One-Way Clutch (OWC)
44 7D491 Rear planet carrier/center ring gear
45 7C096 No. 6 thrust bearing
46 7G177 No. 5 thrust bearing
47 7B066 Low/reverse clutch pressure plate
48 7B164 Low/reverse clutch friction plates (3 required)
49 7B442 Low/reverse clutch steel plates (3 required)
50 7E085 Low/reverse clutch wave spring
51 7C122 Low/reverse clutch piston snap ring
52 7H318 Low/reverse clutch piston snap ring retainer
53 7B070 Low/reverse clutch piston return spring
54 7D402 Low/reverse clutch piston
55 7L328 Center support
56 7A262 Forward (1, 2, 3, 4) clutch piston
57 7B070 Forward (1, 2, 3, 4) clutch piston return spring
58 7D041 Forward (1, 2, 3, 4) clutch piston snap ring retainer
59 7H365 Forward (1, 2, 3, 4) clutch piston snap ring
60 7D491 Center planetary carrier/front ring gear
61 7D063 Center planetary sun gear
62 7C096 No. 7 thrust bearing
63 7C096 No. 8 thrust bearing
64 7D491 Front planetary carrier/rear ring gear
65 7A019 Front planetary sun gear and shell assembly
66 7D234 No. 10 thrust bearing
67 7B070 Forward (1, 2, 3, 4) clutch wave spring
68 7B164 Forward (1, 2, 3, 4) clutch friction plates (2 required)
69 7B442 Forward (1, 2, 3, 4) clutch steel plates (2 required)
70 7B066 Forward (1, 2, 3, 4) clutch pressure plate
71 7D483 Forward (1, 2, 3, 4) clutch snap ring
72 7978 Transmission fluid baffle
73 W500214 Transmission fluid baffle bolt (2 required)
74 7060 Park gear
75 7G132 Drive chain drive sprocket
76 7C122 Drive sprocket snap ring
77 7G099 No. 13 thrust washer
78 7G249 Drive chain
79 7D234 No. 11 thrust washer
80 7048 Input shaft seal
81 7A098 Transmission fluid filter
82 7L027 Magnet
83 W302860 Pump-to-torque converter housing bolt (8 required)
84 7A103 Pump assembly
85 7A248 Pump assembly-to-torque converter housing O-ring seal
86 7A248 Torque converter hub seal
87 7P113 Torque converter hub seal retainer
88 7F343 Different ring gear
89 7C122 Differential ring gear snap ring
90 7H245 Differential transmission fluid baffle
91 W500214 Differential transmission fluid baffle bolt (2 required)
92 7975 Torque converter housing
93 W701606 Torque converter housing stud bolt
94 7A443 Torque converter housing bolt (16 required)
95 7902 Torque converter
96 1177 RH halfshaft seal
97 7G355 No. 12 thrust bearing
98 7G132 Drive chain driven sprocket
99 7F342 Differential sun gear
100 7F465 Differential assembly
101 7G112 No. 15 thrust bearing
102 7B362 Torque converter housing-to-transaxle case guide pins
103 7D070 Park pawl spring
104 7A441 Park pawl
105 7D071 Park pawl pin
106 7F337 Manual control shaft seal
107 7A232 Park pawl actuator rod
108 7H557 Transmission Range (TR) sensor
109 7C493 Manual control shaft
110 7G100 Manual control shaft pin
111 7A256 Manual control lever
112 W708455 Manual control lever nut
113 7E332 Manual valve detent spring
114 W711235 TR sensor detent spring bolt
115 7J387 Fluid reservoir
116 7A248 Clutch feed seal (large)
117 7A248 Clutch feed seal (small) (4 required)
118 7B431 Main control alignment pin
119 7C207 Main control stud
120 7G199 Main control-to-transaxle case seal (2 required)
121 W713644 Output Shaft Speed (OSS) sensor bolt
122 7H103 OSS sensor
123 7Z490 Main control-to-transaxle case separator plate
124 7A100 Main control valve body
125 N605770 Separator plate-to-solenoid body bolt (2 required)
126 7Z490 Main control valve body-to-solenoid body separator plate
127 7G391 Solenoid body
128 W500303 Solenoid body-to-valve body bolt (2 required)
129 W302863 Main control-to-transaxle case bolt (long) (10 required)
130 W302862 Main control-to-transaxle case bolt (short) (12 required)
131 W520412 Main control nut
132 7G276 Main control leadframe
133 W505513 Main control leadframe screw (5 required)
134 7B329 Main control-to-cover seal
135 7G004 Main control cover
136 W714629 Main control cover stud bolt (5 required)
137 W500214 Main control cover bolt (8 required)
138 7010 Drain plug
139 7H398 Line pressure tap
140 — Oil leveling plug
141 1177 LH halfshaft seal
142 7025 LH halfshaft bushing
143 7M101 Turbine Shaft Speed (TSS) sensor
144 W500214 TSS bolt
145 7A246 Vent tube
146 W500214 Fluid reservoir bolts
147 7G342 Solenoid body strategy tag
148 7B148 Transaxle service identification tag
149 — Direct clutch (3, 5, R)
150 — Intermediate clutch (2, 6)
151 — Overdrive clutch (4, 5, 6)
152 — Forward clutch (1, 2, 3, 4)
153 — Low/reverse clutch

Edited June 20, 2016 by WWWPerfA_ZN0W

[tamugrad2013]

Holy crap you just made me feel a lot better about how much time it is taking I feel a lot more knowledgable now as well. I truly appreciate your help with that. I feel so much smarter now. Since this transmission was co-devloped with GM I am just going to assume that GM is the ones that designed those parts since I am no GM fan. This is one of the many reasons I am part of the Ford Edge and Ford Community in General.

 

Thank You

Edited June 20, 2016 by tamugrad2013

[WWWPerfA_ZN0W]

[tamugrad2013]

Still waiting on the car. We are now in Day 14. This must have really been a big job. I am anxious to see the parts manifest and what they had to replace. I will be calling again tomorrow if I haven't heard anything by then. I was told Monday that it should be ready by Tuesday afternoon or Wednesday barring any complication. I know that most of the city lost electricity for about an hour and a half on Tuesday so that amy have caused some delays. I will keep y'all posted.

[WWWPerfA_ZN0W]

:(

[tamugrad2013]

I'll call tomorrow afternoon for an update. I don't want them to think that I am bugging them, but now being 18 days till I move I am getting a little panicked.

[WWWPerfA_ZN0W]

escalate within dealership as needed, then on to Ford. At least get into a better rental.

[tamugrad2013]

I may actually stop by tomorrow I need something out of the car anyway so that'll be a good excuse.

[tamugrad2013]

Good News from the dealer on Friday. I spoke to them in person and they had it put back together and test drove it and they didn't like the way it was doing 6-4 downshifts. Upon further testing they decided to replace the valve body in the transmission. I spoke with them at 2:30 and the service rep said that they still needed to get approval from Ford for the ESP, and since it was going into a holiday weekend that would probably not happen until The 5th. I was perfectly understanding with this and I felt like I had a lot of questions answered. But here is the real kicker. about 45 minutes after I left the dealership a service rep called me to give me an update saying he just got off the phone and the part was approved for the ESP and was ordered and would be in tomorrow morning. They stated that the tech would be in tomorrow morning to install it and test it out and that I should have my baby back before 1:00 pm on Saturday. This excites me because we had a new gas station come into town and they are taking 20 cents off per gallon which make 93 octane the same I would normally pay for 87 so I am going to treat her with a tank of the good stuff. I have never ran 93 through it and I am excited to see if there are any differences ​ . So I am still in the Focus. I don't mind it too much and it does get great gas mileage 38 mpg on the last fill up

[WWWPerfA_ZN0W]

Great news!

 

BTW, more often than not, you will get shrugged off over the phone. In person (who has time for this nowadays) it can be a very different story.

Edited July 2, 2016 by WWWPerfA_ZN0W

[tamugrad2013]

Ok great news got my car back this morning after 20 long days. Thankfully it seems to be running great and the transmission is smother than I have felt it before. It is so nice to be riding up high again in the Edge. I felt like I was dragging the ground in the focus. Below is the list of all components that were replaced. I will put part numbers and service numbers as follows.

 

Part Number/Quantity/Part Name

 

7000F Automatic Transmission Electronic Diagnosis

 

7000A Automatic Transmission Assembly Remove and Install or Replace

7000AZJ Automatic Transmission Assembly Remove and Install or Replace

 

BB5Z7153F x 1 (Kit-Gasket)

CV6Z7B164A x 5 (Plate Say- Drive)

9L8Z7B442E x 5 (Driven Plate-Steel)

XT10QLVC (Oil Automatic Transmission)

BB5Z7902F x 1 (Converter Asy)

AL8Z7G391C x 1 (Solenoid Asy)

CV6Z7A100B x 1 (Control Assembly)

 

700A11 (Automatic Transmission Oil Cooler and/or Cooler Lines - Flush

700A13C Automatic Transmission Main Control Valve Assembly - Overhaul

 

Only had to pay $100 for the ESP Deductible. No real total on the invoice, but I can assume it would have been in the thousands. I will report back on that once it is finalized in the owner.ford.com website. I do believe that the ESP has paid for itself now.

 

I am also happy that the car now has had a transmission flush done on it through the warranty

[WWWPerfA_ZN0W]

Enjoy, and thanks for posting the part #s