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​I have a 2015 Edge, ​I got a notice that the sync subscription is about to expire. I clicked on the renew button and got an e-mail saying it has been renewed, digging deeper into webpage it says I have to spend $60.00 dollars to renew my subscription. But I was never asked about payment when renewing or in e-mail. Does anyone have insight? Doesn't all new Edge's come with 3 year subscriptions?

​I have a 2015 Edge, ​I got a notice that the sync subscription is about to expire. I clicked on the renew button and got an e-mail saying it has been renewed, digging deeper into webpage it says I have to spend $60.00 dollars to renew my subscription. But I was never asked about payment when renewing or in e-mail. Does anyone have insight? Doesn't all new Edge's come with 3 year subscriptions?

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​I have a 2015 Edge, ​I got a notice that the sync subscription is about to expire. I clicked on the renew button and got an e-mail saying it has been renewed, digging deeper into webpage it says I have to spend $60.00 dollars to renew my subscription. But I was never asked about payment when renewing or in e-mail. Does anyone have insight? Doesn't all new Edge's come with 3 year subscriptions?

​I have a 2015 Edge, ​I got a notice that the sync subscription is about to expire. I clicked on the renew button and got an e-mail saying it has been renewed, digging deeper into webpage it says I have to spend $60.00 dollars to renew my subscription. But I was never asked about payment when renewing or in e-mail. Does anyone have insight? Doesn't all new Edge's come with 3 year subscriptions?

 

Hi raymill53,

 

Most SYNC equipped vehicles come with a limited time complimentary subscription. The length can vary. Send the VIN in a private message; I'll provide more details on your vehicle.

 

Shaay

Edited by FordIVTteam
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