MARIAV75 Posted April 22, 2016 Report Share Posted April 22, 2016 Hi everyone, I feel like I am at my wits end. My Edge still has its temp plates on and I see my hood shaking when I go over potholes (im NJ so they're unavoidable...) or when I accel onto the highway around 60-70 moh. I've had it back to the dealer several times and the final answer I recieved, after having their body shop and a Ford engineer look at it- thisbisbthe design of the car, the hood shakes. I like the car, but every BUMP the hood shakes? anyone else have this problem? Thanks, Maria Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted April 22, 2016 Report Share Posted April 22, 2016 (edited) No. It should not shake or jiggle or wiggle. My 09 MKX is rock solid. There are two adjustable screws with hard rubber caps used to adjust the hood to make the hood set on a solid foundation. They are located one on each side of the engine compartment. If adjusted up, will provide lift on each side if the hood. Thus will take all sloppiness out and make the hood sit solid when closed. Simple fix if they still are using this setup on the 2016's. Edited April 22, 2016 by enigma-2 Quote Link to comment Share on other sites More sharing options...
MARIAV75 Posted April 22, 2016 Author Report Share Posted April 22, 2016 Thank you but we did that as well. I had the dealership adjust it and my brother in law that is a mechanic tried that, too. I don't knownwhat to do next. I've had it at the dealership and they claim they had a Ford engineer look at the car and he/she stated this is normal. I refuse to believe it! I have the last report in writing and my next step I think should be with an attorney. Any other thoughts on what this could be? Quote Link to comment Share on other sites More sharing options...
MARIAV75 Posted April 22, 2016 Author Report Share Posted April 22, 2016 Thank you but we did that as well. I had the dealership adjust it and my brother in law that is a mechanic tried that, too. I don't knownwhat to do next. I've had it at the dealership and they claim they had a Ford engineer look at the car and he/she stated this is normal. I refuse to believe it! I have the last report in writing and my next step I think should be with an attorney. Any other thoughts on what this could be? Quote Link to comment Share on other sites More sharing options...
akirby Posted April 22, 2016 Report Share Posted April 22, 2016 I would suggest having an independent body shop look at it. This shouldn't be that hard to track down. The hood only attaches at 3 points plus the bump stops. One way around the "it's normal" BS is to have them test another vehicle and see if it does the same thing. With the hood closed, grab the back above the wipers and see if it moves. If not (and assuming the bump stops have been adjusted correctly) then I'd say you have a faulty hood latch that's not holding the hood tight against the bump stops. Quote Link to comment Share on other sites More sharing options...
redlancer Posted April 22, 2016 Report Share Posted April 22, 2016 If it's visibly moving that's not normal. You're the first person I've seen report an issue like that on the 2015+ models and if it was some kind of design flaw it would have come up many times before. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted April 22, 2016 Report Share Posted April 22, 2016 Thought I'd post a link to a prev discussion ... http://www.fordedgeforum.com/topic/19581-hood-moves-up-and-down-on-highway-cause-speeding-ticket/ Quote Link to comment Share on other sites More sharing options...
JoeVic Posted May 2, 2016 Report Share Posted May 2, 2016 I actually have half of this problem. Didn't notice it at first, but the driver's side of my hood would shake and bounce up and down. But after looking at it closely, there is a noticeable gap between the hood and top of the headlamp assembly, only on the driver's side. The passenger side sits flush, tight and rock solid. The dealer bodyshop looked at it and agreed (probably a bad stamping) and they will need it for a few days. Now I am concerned as to how it will be fixed, body work? I doubt a new hood ? I wish I would have noticed it sooner, it is very subtle. When I looked closely at photos I took the weekend after it was bought, you can see the gap, but only if you are looking for it. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted May 2, 2016 Report Share Posted May 2, 2016 They might decide to add some foam or juryrig a stickon/screwon part that will close the gap, but I think they will definitely replace SOMEthing once they figure out exactly what part is failing/has failed. Quote Link to comment Share on other sites More sharing options...
akirby Posted May 2, 2016 Report Share Posted May 2, 2016 The dealer bodyshop looked at it and agreed (probably a bad stamping) and they will need it for a few days. Now I am concerned as to how it will be fixed, body work? I doubt a new hood ? BFH? 1 Quote Link to comment Share on other sites More sharing options...
JoeVic Posted May 2, 2016 Report Share Posted May 2, 2016 BFH? LOL. That's what I am worrying about. Quote Link to comment Share on other sites More sharing options...
PaulSchott Posted May 4, 2016 Report Share Posted May 4, 2016 Instead of adjusting the stops up, you may need to adjust the latch down to pull the hood down on the stops. at that point you can adjust the stops so the hood gaps are good. I had a friend with a body shop fix this problem in a chevy by putting a block in the middle of the hood and pushing down on the front corners which will bend the hood back into shape. This is a common practice. 1 Quote Link to comment Share on other sites More sharing options...
MARIAV75 Posted May 5, 2016 Author Report Share Posted May 5, 2016 I am at my wits end. The dealership is stating there is nothing wrong. They ( the dealership) had a field engineer drive the car ( so they say) and that is a natural characteristic of the car. I just drove on rt287 in NJ and the hood was shaking BIGTIME over any bump I went over. I've already called Ford motor company and they stated since the field engineer drove the car, they can't help me anymore. I feel like crying. I have 2 young kids and don't want them in the car with me. I'm going to call an independent body shop next & give them all the feedback you provided here. This is just horrible. What a waste of money. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted May 5, 2016 Report Share Posted May 5, 2016 Hopefully the independent body shop will figure it out. Take that back to the dealer and to Ford. If you decide to have it fixed by the body shop, keep all documentation for future reimbursement. You will have to pursue Ford, it seems like, though. Which dealer did you go to? There are some friendly dealers mentioned on this forum, if they are close to you, worth going to for a second opinion. Quote Link to comment Share on other sites More sharing options...
MARIAV75 Posted May 6, 2016 Author Report Share Posted May 6, 2016 Thank you, I went to Maplecrest in Union. I am most likely going to line up an attorney If the car has been in an accident and the independent auto body repair finds it. If there's anyone on here close in Union County NJ (im willing to travel at this point) please let me know. Thanks everyone, this is so highly upsetting. Quote Link to comment Share on other sites More sharing options...
MARIAV75 Posted May 6, 2016 Author Report Share Posted May 6, 2016 Thank you, I went to Maplecrest in Union. I am most likely going to line up an attorney If the car has been in an accident and the independent auto body repair finds it. If there's anyone on here close in Union County NJ (im willing to travel at this point) please let me know. Thanks everyone, this is so highly upsetting. Quote Link to comment Share on other sites More sharing options...
MARIAV75 Posted May 6, 2016 Author Report Share Posted May 6, 2016 @Joe Vic....what's BFH? ? Quote Link to comment Share on other sites More sharing options...
MARIAV75 Posted May 6, 2016 Author Report Share Posted May 6, 2016 Ha!!!! BFH - big friggin hammer....yeah it's Probobly been hit with one already hence the freaking shaking!!!!!!!???? Quote Link to comment Share on other sites More sharing options...
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