tamugrad2013 Posted April 3, 2016 Report Share Posted April 3, 2016 So I know the Siri Eyes Free problem has been fixed with the iOS 9.3 but I have now started having another problem with bluetooth. If I am bluetooth streaming and then use voice commands to place a phone call it will say calling so and so and then after 5 seconds the phone will completely disconnect from bluetooth and not place the call. If I am also bluetooth streaming and receive a text message it will play the noise and show I have a message on the dash and the main screen but within a few seconds the phone disconnects again. This is not a good thing especially when I use bluetooth calling or streaming just about everyday in the car. I am again assuming this is an Apple issue, but would like to know if anyone else is having this issue in their phone/vehicle. I just updated my phone to iOS 9.3.1 this morning and will test if that makes any difference. Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted April 5, 2016 Report Share Posted April 5, 2016 Hi tamugrad2013, Have you tried a soft reset to your iPhone since updating? Press and hold the POWER & HOME button simultaneously until the apple logo appears. Let go of both buttons and allow the phone to power on. Let me know if you're still experiencing this issue after 9.3.1. Shaay Quote Link to comment Share on other sites More sharing options...
bce Posted April 6, 2016 Report Share Posted April 6, 2016 I've also had some problems with my iPhone and bluetooth after updating to 9.3. I haven't played with it enough to figure out what is the trigger, but I get disconnects from blue tooth for audio and I get my phone ringing without it going through sync. Other times it works fine. I just did the 9.3.1 update so I'll see if that makes any difference or not. Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted April 7, 2016 Report Share Posted April 7, 2016 Hi bce, Let me know if iOS 9.3.1 fix your concerns. If not, please try some of the suggestions in my post to tamugrad2013. Shaay Quote Link to comment Share on other sites More sharing options...
tamugrad2013 Posted April 10, 2016 Author Report Share Posted April 10, 2016 It seems like it may have I hope that it will not happen again. Thanks I did try the soft reset as well and it seems to work ok. Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted April 12, 2016 Report Share Posted April 12, 2016 Great to hear, tamugrad2013. Keep me posted. Shaay Quote Link to comment Share on other sites More sharing options...
Bingo Posted May 25, 2016 Report Share Posted May 25, 2016 Don't know if this is exactly the same issue, but I am having a problem with my Ford 2010 Edge Limited with Sync connecting to my cell phone. Until recently the system would automatically search for and connect to my cell phone via blue tooth as soon as I started the car. If both I and my wife were in the car it would connect automatically to either her phone or mine (we have the same make and model cell phone) depending upon which it sensed first. Now, however, the system will not connect automatically to either phone. I have to activate the search and connect feature with the steering wheel button after I start the car. The phone does connect this way but it is an extra step that it is (mildly) inconvenient. Our phones will both still connect automatically to the blue tooth system in my wife's 2014 Mustang so there is nothing wrong with our phones. I can't find anything describing this condition in the owner's manual. Is there some software command that has been accidently activated to prevent the automatic connection or is there a systemic problem that needs to be corrected at my next service visit? Thanks. Quote Link to comment Share on other sites More sharing options...
akirby Posted May 25, 2016 Report Share Posted May 25, 2016 Try pulling the sync fuse - should be listed in the owner's manual. You can also pull the negative battery cable to reset everything. Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted May 26, 2016 Report Share Posted May 26, 2016 (edited) Don't know if this is exactly the same issue, but I am having a problem with my Ford 2010 Edge Limited with Sync connecting to my cell phone. Until recently the system would automatically search for and connect to my cell phone via blue tooth as soon as I started the car. If both I and my wife were in the car it would connect automatically to either her phone or mine (we have the same make and model cell phone) depending upon which it sensed first. Now, however, the system will not connect automatically to either phone. I have to activate the search and connect feature with the steering wheel button after I start the car. The phone does connect this way but it is an extra step that it is (mildly) inconvenient. Our phones will both still connect automatically to the blue tooth system in my wife's 2014 Mustang so there is nothing wrong with our phones. I can't find anything describing this condition in the owner's manual. Is there some software command that has been accidently activated to prevent the automatic connection or is there a systemic problem that needs to be corrected at my next service visit? Thanks. Hi Bingo, I suggest trying a master reset first: http://owner.ford.com/how-tos/sync-technology/myford-touch/settings/how-to-perform-a-master-reset.html After the reset, you must delete SYNC from your phones and start the pairing process from scratch: https://owner.ford.com/how-tos/sync-technology/myford-touch/phone/how-to-pair-your-phone-with-sync-with-myford-touch.html Let me know if this helps! Shaay Edited May 26, 2016 by FordIVTteam Quote Link to comment Share on other sites More sharing options...
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