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After months of waiting and whining...


SHIZZY

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My salesman called on Monday after I emailed him saying I noticed his dealer recieved a new shipment. He didn't know he had it until he went outside and looked for it.

 

The closing is an interesting story that I will soon share once I get some time to type it out!

 

The Edge looks sweet though! Really impressed!

 

2008 Limited FWD

BAMF

Nav

Tow

cargo mgt

all weather mats

 

Black with tan interior

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Welcome official to the new life on the edge. Post pics!

 

I am curious about the closing - mine had ZERO issues or surprises.

 

Solas

 

At the time I ordered the Edge, the salesman had the doc fee of $85 cleary posted in his office. At the time I closed, the sign was gone and the doc fee was raised to $150.

 

The manager tried to spin it as if it was the law. Well...it is the law. It is the law that that is the max fee he could charge. I didn't appreciate the spin his was putting on. He wasn't lying...he was giving truthful answers to a question that wasn't asked.

 

Example:

 

Me: Why I am I being charged $150 doc fee? (+ $25 for plates instead of temp tags)

MGR: It's the law. It says so right here.

-> (he points to a piece of paper that states that the max allowable doc fee is $150.)

Me: ..but that's the MAX fee. It is not mandatory. When I ordered the car, you were charging a fee of $85.

MGR: As of Jan 1st the doc fee was raised to $150.

Me: Again...it is an OPTIONAL FEE. You can charge whatever you want. You could charge me $0 or $75. Why am I suddenly being charged the max fee?

MGR: Because I am selling the car to you $400 below invoice.

Me: So I am being penalized for negotiating a good price?

 

It goes on like this with points and counterpoints. The MSRP was ~$36K and we are arguing about $65. So obviously it isn't entirely about the money, it is more about how he was trying to be sneaky and slide in an extra charge.

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I really dislike dealers like that - sorry about your unhappy experience - not all dealers are bad - just not too many good. I dont know about your state - but "Document" fees are bogus in Ohio. On Fords XPLan, the max Doc Fee is $75. All my cars i "negotiated" the doc fees off.

 

But in the end, what really matters is YOU are happy with your new life on the Edge. Even though your dealer was a wierdo.

 

You got a good vehicle.

 

Solas

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I really dislike dealers like that - sorry about your unhappy experience - not all dealers are bad - just not too many good. I dont know about your state - but "Document" fees are bogus in Ohio. On Fords XPLan, the max Doc Fee is $75. All my cars i "negotiated" the doc fees off.

 

But in the end, what really matters is YOU are happy with your new life on the Edge. Even though your dealer was a wierdo.

 

You got a good vehicle.

 

Solas

 

Ohio huh? I grew up in Wadsworth, OH. (near Barberton and Akron)

 

As far as the doc fee goes, I won't sweat it as long as they provide good customer service down the road. Although it will be hard to build that trust back.

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Ohio huh? I grew up in Wadsworth, OH. (near Barberton and Akron)

 

As far as the doc fee goes, I won't sweat it as long as they provide good customer service down the road. Although it will be hard to build that trust back.

Good luck - I have also been following your vehicle's progress. Mine was just shipped yesterday 2/15/08. Should only take a few days to arrive her in NE Ohio. I am only concerned that there was a 9 day interval from the day it was made to the day it was released. I have to wonder about any quality issues? Will be checking things over carefully. Once again, good luck, keep us updated.

Frank

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Shizzy.. as we both know, yours beat mine. you ordered first, but got caught behind and I was catching up.. congrats on yours

 

anyway... it turns out that on mine that hey had to order 2 cars - mine and then another so they could get the wheels off it I wanted (pretty cool huh? would get brand new wheels and tires versus those test driven or sitting on the lot for months) - BUT it turns out the one with the wheels showed up on Thursday... and mine still has not :angry: both ordered and built and shipped at same time. after 6 weeks, I am ready to be over this ya know. I found one, cheaper actually as the base price is cheaper and the vista roof is cheaper as it is in stock and not ordered, at a dealer up north and I am so jonesing to just go get it done as I wonder now if dealers even get any sat and/or sun deliveries PLUS the holiday monday plus I think there is a Presidents Day Sale I would also miss which could mean extra incentive. this waiting is driving me nutso.

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