ignitio key won't turn and start

[njone]

2012 edge sel. ignition key will not turn .. goes in and out of ignition but will not turn. So cannot start the vehicle. Also the steering wheel is not locked. of course it is in park and cannot be changed. stuck but fortunately in my driveway and not out on the road.

 

shuts of and locks and audio system works when key is inserted, but no turn of the key

[WWWPerfA_ZN0W]

Same key was working before? Nothing broke off? Did you have any problems with the shifter by any chance? Maybe it's locking out the ignition key? Or else (highly unlikely) you need to change out the ignition cylinder.

[akirby]

Yeah - jiggle the shifter and move it in and out of Park a few times. Could be the Park shift interlock.

[enigma-2]

Ignition Switch—Mechanical

The following conditions can cause difficulty in operating the ignition switch and lock cylinder:

Damaged or incorrectly cut ignition key
Binding ignition lock cylinder
Binding ignition switch
Binding or damaged steering column lock module

Carry out the following test to determine if the ignition key/lock cylinder, ignition switch and the steering column lock module are operating correctly.

1. Inspect the ignition key for any burrs, damage or incorrect cut. Have a new ignition key made as necessary. If the key is OK, continue with Step 2.
2. Remove the ignition lock cylinder. Refer to Section 501-14 .
3. Rotate the ignition lock cylinder through all of the switch positions.
◘ If the lock cylinder operates correctly, install the lock cylinder and continue with Step 4.
◘ If the lock cylinder does not operate correctly, install a new ignition lock cylinder.
4. Remove the ignition switch. Refer to Ignition Switch in this section.
5. Rotate the ignition lock cylinder through all of the switch positions.
◘ If the lock cylinder operates correctly, install a new ignition switch.
◘ If the lock cylinder does not operate correctly, install a new steering column lock module. Refer to Steering Column Lock Module in this section.

 

Ignition Lock Cylinder — Non Functional

Removal

 

NOTE: Individual lock cylinders are repaired by discarding the inoperative cylinder and rebuilding a new lock cylinder using the appropriate lock repair package. The lock repair package includes a detailed instruction sheet to build the new lock to match the key cut pattern for the vehicle, thus allowing for single point replacement without needing to replace or reprogram other locks or keys.

 

NOTE: If a new keys are required, the new Passive Anti-Theft System (PATS) keys must be programmed. For additional information, refer to Integrated Keyhead Transmitter (IKT) Key Programming Using Diagnostic Equipment in Section 419-01B .

1. Remove the PATS transceiver. For additional information, refer to Section 419-01B .
2. Drill a 10 mm (0.393 in) hole 9.3 mm (0.366 in) deep, centered in the keyslot.
3. Using a suitable tool (such as a pin punch), press the ignition lock cylinder retention pin until it pushes through the remains of the lock.
4. Remove the ignition lock cylinder.
5. Thoroughly clean all drill shavings from the ignition lock cylinder housing and inspect it for damage.

Installation

1. Rotate the ignition switch and the new ignition lock cylinder so the that the d-slot in the ignition lock cylinder lines up with the d-slot in the lock cylinder housing (ignition switch and lock cylinder must be in the ACC position).
2. Insert the ignition lock cylinder into the lock cylinder housing until the retention pin engages into the lock cylinder housing.
3. Verify proper installation by rotating the key through all positions and pulling back out on the key to make sure the lock cylinder does not pull out.
4. Install the PATS transceiver. For additional information, refer to Section 419-01B .

Edited October 7, 2015 by enigma-2

[enigma-2]

One other thought after I posted the procedures above, it could be a stuck steering system.

(I remember having this happen to me as well).

 

The fix is simple, try turning the steering wheel while turning the key. Hopefully that's all it is and it will turn afterwords. :-)

Edited October 7, 2015 by enigma-2

[Eric Klinkhammer]

Did you figure this out?

[Eric Klinkhammer]

What was the fix???