akirby Posted October 6, 2015 Report Share Posted October 6, 2015 How long did you wait? Quote Link to comment Share on other sites More sharing options...
xK317Hx Posted October 6, 2015 Report Share Posted October 6, 2015 About an hour. Quote Link to comment Share on other sites More sharing options...
drpepper Posted October 6, 2015 Report Share Posted October 6, 2015 (edited) About an hour. Sorry to here. Mine took less than the 30 minutes Although now a different "HP" USB stick that I have the wallpaper on -you know to reinstall since that is not preserved on updates- now shows up as unsupported. Yes it is FAT32 usb2.0 & no it doesn't have the update on it. I guess I will offload content reformat & put content back on & try again. Reformat & drag back the wallpaper folder worked. Edited October 6, 2015 by drpepper Quote Link to comment Share on other sites More sharing options...
Vadimus Posted October 6, 2015 Report Share Posted October 6, 2015 Tired the update...looked like it started just fine, went in the house came back out an now I have a black screen. No response from touch screen, no response from the USB ports. no ambient lighting no console lighting period. No audio function either. USB stick isn't flashing. Looks like I will be swinging by the Ford dealer in the morning. Great- Was you engine running all that time? Quote Link to comment Share on other sites More sharing options...
xK317Hx Posted October 6, 2015 Report Share Posted October 6, 2015 (edited) Yes, I started the update it showed the normal message I hit ok. Showed the download bar and went back in the house to eat dinner and clean up the kitchen. Gave it about 30 mins went out to check and it was black screen. Went back inside thinking it needed more time. Gave it another 30 mins and went back out, nothing. Stopped by the dealer next to my office and they said their myford tech would be in at 2pm today. So I'll go back by at 2 and see what's up. Edited October 6, 2015 by xK317Hx Quote Link to comment Share on other sites More sharing options...
akirby Posted October 6, 2015 Report Share Posted October 6, 2015 Just did both vehicles and both took no more than 30 minutes - no issues. Quote Link to comment Share on other sites More sharing options...
wlepse Posted October 6, 2015 Report Share Posted October 6, 2015 Still nothing for me...I hope they are just doing a rolling update and I will get this too. Quote Link to comment Share on other sites More sharing options...
cv27 Posted October 6, 2015 Report Share Posted October 6, 2015 (edited) I completed the 3.8 update ok. Only anomaly is ambient lighting disappeared, but didn't have time to investigate at 1:00 AM. Will check again tonight. EDIT Ambient lighting definitively didn't come back on right after installing 3.8, although I had access to the setting and the slider was at 100%. But last night, ambient lighting was back. Edited October 7, 2015 by cv27 Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted October 6, 2015 Report Share Posted October 6, 2015 (edited) Yes, I started the update it showed the normal message I hit ok. Showed the download bar and went back in the house to eat dinner and clean up the kitchen. Gave it about 30 mins went out to check and it was black screen. Went back inside thinking it needed more time. Gave it another 30 mins and went back out, nothing. Stopped by the dealer next to my office and they said their myford tech would be in at 2pm today. So I'll go back by at 2 and see what's up. I'd like to report this to my support, xK317Hk. Please PM your VIN and what your dealer says when you get a chance. So I haven't updated yet but I will this weekend. I am kinda hoping that this update will magically get my backup camera guidelines to come back as they disappeared on the 3rd of October. If so I can cancel my dealership visit on the 24th, but I feel like I will still end of having to drop the old gal off. That's generally something your dealer will need to diagnose and correct, tamugrad2013, but let me know how it goes! Still nothing for me...I hope they are just doing a rolling update and I will get this too. Shoot your VIN over in a PM, wlepse, and I'll see why you don't have it available for download. I completed the 3.8 update ok. Only anomaly is ambient lighting disappeared, but didn't have time to investigate at 1:00 AM. Will check again tonight. I haven't heard of this happening for anyone else, cv27. They disappeared as in you no longer have the the option in the Vehicle Settings menu, or the lights didn't come on after the update? Let me know after you get a chance to investigate. Rebecca Edited October 6, 2015 by FordIVTteam Quote Link to comment Share on other sites More sharing options...
xK317Hx Posted October 6, 2015 Report Share Posted October 6, 2015 PM'd my vin. Still waiting....., Quote Link to comment Share on other sites More sharing options...
xK317Hx Posted October 6, 2015 Report Share Posted October 6, 2015 Service Person said, "I need a new screen". Then told me that is "should" be covered under the APIM warranty. I asked "should" or "will be covered"?? She looked at the paper and said yeah its covered. So I go back Thursday at 2pm for the repair. Can anyone confirm the coverage of the APIM warranty she referenced? Thanks- Quote Link to comment Share on other sites More sharing options...
mcali6301 Posted October 6, 2015 Report Share Posted October 6, 2015 (edited) I really hate how they managed to get SIRI synced with MFT but NOT CORTANA! It's all about iphone user's screw Android even though the OS is more sophisticated....automatic phone reconnection? My MFT already does that....Easier navigation in China...Cool, next time I fly out there I'll ship my car in a container 30 days prior and try it out.........Thanks Ford.... Edited October 6, 2015 by mcali6301 Quote Link to comment Share on other sites More sharing options...
akirby Posted October 6, 2015 Report Share Posted October 6, 2015 My MFT doesn't reconnect once it disconnects. E.g if I drive the wife's escape it pairs with her phone in the garage. Once it disconnects it would not try to connect to my phone. Or if you walked away with the engine running and went out of range it would not reconnect when you came back into range. Hoping this fixes that but haven't tested it yet. As for iPhone vs android - it's all about marketing and consumer preferences. Quote Link to comment Share on other sites More sharing options...
aarondesj Posted October 7, 2015 Report Share Posted October 7, 2015 Yea AKIRBY and FORD REPS: Care to comment if 2011 models can install? If not WHY? We have issues with 3.6. I just checked and can confirm that my 2011 Ford Edge SEL shows that there is an update to 3.8 available Quote Link to comment Share on other sites More sharing options...
omar302 Posted October 7, 2015 Report Share Posted October 7, 2015 Can anyone confirm the coverage of the APIM warranty she referenced? Yes. APIM replacement is included in an extended 5-year warranty (6 for Lincolns) irrespective of mileage. Check the attachment in this post. Quote Link to comment Share on other sites More sharing options...
cv27 Posted October 7, 2015 Report Share Posted October 7, 2015 I haven't heard of this happening for anyone else, cv27. They disappeared as in you no longer have the the option in the Vehicle Settings menu, or the lights didn't come on after the update? Let me know after you get a chance to investigate. Rebecca I've updated my original post here Quote Link to comment Share on other sites More sharing options...
Jay-Ar Linsangan Posted October 8, 2015 Report Share Posted October 8, 2015 Just updated mine, took about 35 mins. All seems back to default setting, wallpapers saved before are gone. No problems on other settings such as Ambient Lighting and the usual modes. With regards to the new features, Siri Eyes works well, it's just that her/his voice sounds like in a box/mono compared to the built-in voice prompt of MFT. On the phone's ease of bluetooth reconnection, yes, it does connect to your phone faster and easier. I had this problem before the update wherein I seldom forget to turn on the bluetooth on my phone before starting the vehicle and turning on MFT. Even after turning the bluetooth on on my phone while MFT is running and on the first quadrant it says connecting to phone, it can't connect automatically unless you go to the connect phone menu, select the phone, and tap connect. Now it just automatically connects to your phone without going to that said menu. Overall, pleased with the update, although of course it could've been better if it is Sync 3 with its much better interface and operability. But hey, at least they didn't forget us MFT users. Quote Link to comment Share on other sites More sharing options...
xK317Hx Posted October 8, 2015 Report Share Posted October 8, 2015 (edited) So I'm all set to take my Edge into the dealer after them telling me the screen was dead due to something going wrong with the update. Then I see this just before I opened the door to get out at work this morning. Weird stuff. Edited October 8, 2015 by xK317Hx Quote Link to comment Share on other sites More sharing options...
drpepper Posted October 8, 2015 Report Share Posted October 8, 2015 So do you take the USB stick & do again? Or just let dealer do? Quote Link to comment Share on other sites More sharing options...
xK317Hx Posted October 8, 2015 Report Share Posted October 8, 2015 That screen only pops up when I remove my key. The USB stick even lights up and my phone (when plugged in) makes the charging sound. As soon as I turn the car on it all goes away, and the USB ports become inactive. Had to reschedule for next Tue as the APIM didn't come in. Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted October 9, 2015 Report Share Posted October 9, 2015 That screen only pops up when I remove my key. The USB stick even lights up and my phone (when plugged in) makes the charging sound. As soon as I turn the car on it all goes away, and the USB ports become inactive. Had to reschedule for next Tue as the APIM didn't come in. xK317Hx, Glad you were able to get an appointment. Keep me posted. Shaay Quote Link to comment Share on other sites More sharing options...
xK317Hx Posted October 10, 2015 Report Share Posted October 10, 2015 (edited) Well after having my screen taunt me I decided to try something. I notice that the "insert USB" message was popping up after about every 5th time I'd start to get out of the car. Today on my way back from lunch I noticed it popped up after starting the car, which it hadn't done before. So while the car was running I inserted the USB stick...nothing no love. I thought about it and came up with the idea that if I can get the screen to come on while the car was running maybe a NEW USB stick would be the answer. Turns out it was. Cycled the key about 5-6 times with the new USB in the slot and BAM! Back to life. Everything seems to be working fine. Siri works, texts work, nav works, I will probably keep my appointment next Tue with the Dealer so they can check everything out. Edited October 10, 2015 by xK317Hx 1 Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted October 10, 2015 Report Share Posted October 10, 2015 Cool diag Hopefully this will help out a lot of people! Quote Link to comment Share on other sites More sharing options...
tamugrad2013 Posted October 10, 2015 Report Share Posted October 10, 2015 Successfully updated this morning took 27 minutes and I am already loving SIRI Eyes Free. Unfortunately the back up camera lines are still missing. I guess I am going to have to keep my appointment on the 24th of October. Hopefully this will be covered under premium care. Quote Link to comment Share on other sites More sharing options...
Peter La Posted October 10, 2015 Report Share Posted October 10, 2015 (edited) Just updated my 2012. Done in 24 minutes without any problems. Had to do the usual things like repair phones, reset voice commands to advanced, etc. Presets and waypoints/points of interest were intact. Only issue is I seem to have lost the custom wallpaper I had but that's easy to reinstall. Edited October 10, 2015 by Peter La Quote Link to comment Share on other sites More sharing options...
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