luminator Posted February 3, 2016 Report Share Posted February 3, 2016 My cobalt SS/SC(engine code LSJ) was the worst oil change I have ever done, the filter was a cartridge under the supercharger and you needed a long extension to get to it and if the engine was warm it was even harder to reach. After doing that a few times this seems like childs play. 1 Quote Link to comment Share on other sites More sharing options...
chicagoslick Posted February 3, 2016 Report Share Posted February 3, 2016 (edited) I will never use a quick lube place again. 2 different instances of problems. 1. Quick Lube forgot to reinstall under carriage rock guard. Found out when I got home. Oil was leaking from hole in filter underneath my vehicle. I had to buy another filter and install. When I went back to the Quick Lube place they tried to deny any wrong doing. I told them I could see my rock guard sitting on the edge near the oil drain area. They then ended up refunding my money. I never went back agian. 2. Jiffy Lube forgot to install limited slip differential gear oil. Truck made a terrible sound going around corners. I took the truck back and they would not do anything about it, saying that they did everything they were supposed to do. I told the manager that I was going to the dealer. I said if they find that the service work was not correct to expect a bill for the work. I went to the dealer and upon inspection they found that the diffs did not get limited slip diff additive. After they found that they also commented on the oil not looking correct in the manual transmission gear box, which I also had them inspect. After the dealer finding that, I told them to change out every fluid in the truck and service it. I told the dealer I could not trust any work the Jiffy Lube place did. The bill came up to over $500 to service every fluid in the truck. I took the bill to the Jiffy Lube place, which showed the comments about wrong fluid installed, and told them they were going to have to pay for the work performed at the dealer. The manager said he would not. I then got a hold of the regional office for Jiffy Lube and they sent me a check for the complete amount. After receiving the check, I went back into the Jiffy Lube place and completely tore the manager a new a$$. The vehicle was my wife's and I told him he placed my wife and kids in jeopardy by not servicing my vehicle correctly. Now the dealer is the only place besides myself that will service any of my vehicles.... Edited February 3, 2016 by chicagoslick 2 Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted February 3, 2016 Report Share Posted February 3, 2016 These places are operated by people who are truly the salt of the earth: Quote Link to comment Share on other sites More sharing options...
Quaternary Posted March 13, 2016 Report Share Posted March 13, 2016 I had my oil changed for the first time, 2015 Edge Sport, in Phoenix while on vacation in Feb. Went to a local Ford dealer with a Quick Lane. I am now home, 1300 miles away, and I am getting oil spots on my garage floor. The drain plug is apparently leaking. I will assume it is the O ring on the plug. I have a Harley and I always replace the O ring on my drain plugs. Has anyone looked into the size of the O ring? The O rings can be purchased bulk real cheap if you know the size. I will probably have to get another oil change to fix the leak. Quote Link to comment Share on other sites More sharing options...
WingNut Posted March 15, 2016 Author Report Share Posted March 15, 2016 I had my oil changed for the first time, 2015 Edge Sport, in Phoenix while on vacation in Feb. Went to a local Ford dealer with a Quick Lane. I am now home, 1300 miles away, and I am getting oil spots on my garage floor. The drain plug is apparently leaking. I will assume it is the O ring on the plug. I have a Harley and I always replace the O ring on my drain plugs. Has anyone looked into the size of the O ring? The O rings can be purchased bulk real cheap if you know the size. I will probably have to get another oil change to fix the leak. Are you sure they tightened it all the way? Quote Link to comment Share on other sites More sharing options...
akirby Posted March 15, 2016 Report Share Posted March 15, 2016 I've never had to change a drain plug/washer/o-ring on any Ford vehicle. Quote Link to comment Share on other sites More sharing options...
Quaternary Posted March 16, 2016 Report Share Posted March 16, 2016 Are you sure they tightened it all the way? Called my local Ford dealer and service department got me in early the next morning. The drain plug was tight. The drain plug was replaced and full synthetic oil. No charge. Service department told me to monitor for leaks. So far no leak. 2 Quote Link to comment Share on other sites More sharing options...
macbwt Posted March 18, 2016 Report Share Posted March 18, 2016 (edited) I go to Xpress Lube Plus, but then again I have a "relationship" with the place since I go get my oil changed every month at their business and have been for over 10 years. This is the key to the whole oil change thing. Find a good place and then become a regular and reap the benefits. Would I go to Jiffy Lube NO. Their business model is based on the upsale like several other locations and names. Edited March 18, 2016 by macbwt 1 Quote Link to comment Share on other sites More sharing options...
Beezz Posted July 30, 2016 Report Share Posted July 30, 2016 I had my oil changed for the first time, 2015 Edge Sport, in Phoenix while on vacation in Feb. Went to a local Ford dealer with a Quick Lane. I am now home, 1300 miles away, and I am getting oil spots on my garage floor. The drain plug is apparently leaking. I will assume it is the O ring on the plug. Got my dealer to do the first oil change. After picking up the vehicle and going home I noticed there was engine oil spilled on the bumper. I then opened the hood and there was engine oil all over the engine cover, spilled on the headlamp housing, all over the engine surrounding the oil filter area. I then checked underneath and the entire oil pan was drenched, and there was oil on the under body cladding. I cleaned it up and stopped by the dealer the next day and spoke with the owner and he apologized and offered a free oil change and cleaning, I told him no thanks (I didn't want to clean up a mess a second time). I couldn't understand how a tech could be that careless on a car that barely had 5000 km's on it. And the damn thing was shiny and clean when I dropped it off, so there is no excuse of "eh well the owner doesn't take care of it, so why should I" Life lesson: If you want something done right, do it yourself. (as long as you know how) Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted July 30, 2016 Report Share Posted July 30, 2016 That sucks! You should at the very least get a professional detailing done and charge it back to them. Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted August 1, 2016 Report Share Posted August 1, 2016 It's not unusual for dealerships to use high school kids for oil changes. Local told me they use them on some sort apprentice program as so few high school grads are willing to become auto mechanics. 1 Quote Link to comment Share on other sites More sharing options...
Beezz Posted August 2, 2016 Report Share Posted August 2, 2016 That sucks! You should at the very least get a professional detailing done and charge it back to them. Hah I wish, they probably would have refused to pay for one. It's not unusual for dealerships to use high school kids for oil changes. Local told me they use them on some sort apprentice program as so few high school grads are willing to become auto mechanics. That's surprising, they better be teaching them how to do things properly. Would hate to see peoples engines getting damaged from over/under filling, loose plugs, oil caps that don't get put back on. etc. Quote Link to comment Share on other sites More sharing options...
WingNut Posted August 2, 2016 Author Report Share Posted August 2, 2016 (edited) Probably a tech that screwed up and was hoping that (a) the service manager wouldn't notice and (b ) the customer was the type to not raise his hood.....ever. I bet this happens more than we know and the customer never knows the difference. Also, when getting a tire rotation, always mark a tire/wheel so you can verify that it has actually been rotated. On a few occasions I have come back to a set of wheels that are still in their same position as when I dropped the car off and there was a charge for rotation on the invoice. For oil changes I always pop the hood and check the oil to make sure the color is right (IF I use an outside service to change my oil). Edited August 2, 2016 by WingNut Quote Link to comment Share on other sites More sharing options...
commbubba19 Posted October 16, 2016 Report Share Posted October 16, 2016 Just wanted to post after changing the oil in my 16 Sport that the oil pan plug is different than what was posted. Mine did not have a spot for a 3/8 drive ratchet. instead i grabbed it with vice locks and turned. I'm not fond of this design and as you can see, I somehow broke the little piece on the side. I'll buy a replacement but for now the broken piece didn't effect its ability to function. I wonder why the change in design. Quote Link to comment Share on other sites More sharing options...
junehhan Posted October 16, 2016 Report Share Posted October 16, 2016 My gut would tell me that perhaps people were using the ratchet to overtighten and thus strip or damage the plug or pan itself. Is this plug meant to be hand tightened? Quote Link to comment Share on other sites More sharing options...
commbubba19 Posted October 17, 2016 Report Share Posted October 17, 2016 My gut would tell me that perhaps people were using the ratchet to overtighten and thus strip or damage the plug or pan itself. Is this plug meant to be hand tightened? I could see that. Quote Link to comment Share on other sites More sharing options...
STB130 Posted February 23, 2017 Report Share Posted February 23, 2017 Walmart.com has oil filter for Sport shipped free to store where I buy the oil so its all in one trip MOTORCRAFT FL2062 FILTER-OIL $7.85 1 Quote Link to comment Share on other sites More sharing options...
junehhan Posted February 26, 2017 Report Share Posted February 26, 2017 As long as the 2.7 has been out for and with the sheer volume Ford has sold, I am still surprised that there are no premium performance oil filter replacements for this motor from companies like Mobil or Amsoil so far. This is my first Ford that I have not been able to run such premium oil filters for due to unavailability. My Corolla runs a TRD filter, but that is because the Mobil 1 filters for that motor comes from China. Quote Link to comment Share on other sites More sharing options...
akirby Posted February 26, 2017 Report Share Posted February 26, 2017 Really no need to run anything other than the factory motorcraft filters. Quote Link to comment Share on other sites More sharing options...
junehhan Posted February 26, 2017 Report Share Posted February 26, 2017 Of course there is if it will make you feel better! Quote Link to comment Share on other sites More sharing options...
akirby Posted February 27, 2017 Report Share Posted February 27, 2017 Of course there is if it will make you feel better! Makes you feel better is silly if there is no objective benefit. Who knows the engine better than Ford and who has more incentive to ensure the filter is effective than the MFR who guarantees it for 60K miles? I could understand if there was some type of performance gain, but there isn't. Quote Link to comment Share on other sites More sharing options...
deathrattle Posted February 28, 2017 Report Share Posted February 28, 2017 That plastic drain plug I guess is why I didnt find a Fumoto for my wife's Sport. I've owned 9 cars and the Edge Sport is the first one Ive had with no Fumoto. Quote Link to comment Share on other sites More sharing options...
gjb89 Posted February 28, 2017 Report Share Posted February 28, 2017 Anyone having issues getting all the oil to drain out while the front end is lifted higher then the rear? Quote Link to comment Share on other sites More sharing options...
junehhan Posted February 28, 2017 Report Share Posted February 28, 2017 Alan, that is the point exactly. Ford warranties it to 60k miles. Upto 150k miles depending on which ESP you buy. After that, it is all on the consumer. If you can get a better filter that has better filtering efficiency and less pressure drop as the filter accumulates mileage, wouldn't that be worth it? Quote Link to comment Share on other sites More sharing options...
akirby Posted February 28, 2017 Report Share Posted February 28, 2017 Alan, that is the point exactly. Ford warranties it to 60k miles. Upto 150k miles depending on which ESP you buy. After that, it is all on the consumer. If you can get a better filter that has better filtering efficiency and less pressure drop as the filter accumulates mileage, wouldn't that be worth it? Depends on whether you need better efficiency or less pressure drop. Will it really make a difference over the life of the vehicle? Or is it overkill? are you saying you can't get 200k or 300k with motorcraft filters and regular oil changes? Quote Link to comment Share on other sites More sharing options...
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