WWWPerfA_ZN0W Posted July 7, 2015 Report Share Posted July 7, 2015 (edited) TSB 15-0084SIRIUS SATELLITE RADIO – AUDIO CUTS OUT/NO SIGNALPublication Date: May 25, 2015 FORD: 2015 EdgeLINCOLN: 2015 MKCISSUE:Some 2015 MKC and Edge vehicles equipped with Sirius satellite radio may exhibit an intermittent concern where the audio cuts out and the radio displays a No Signal message while driving in open sky conditions in certain locations in your area. This may be due to interference with cellular phone tower signals.ACTION:Follow the Service Procedure steps to correct the condition.SERVICE PROCEDURE1.Does the Sirius satellite radio audio cut out and display a No Signal message on the radio display? a.Yes – proceed to Step 2. b.No – this article does not apply. Refer to Workshop Manual (WSM), Section 415-00 for normal diagnosis.2.Does this condition occur in open sky conditions in certain locations near cellular phone towers? a.Yes – proceed to Step 3. b.No – this article does not apply. Refer to WSM, Section 415-00 for normal diagnosis.3.Remove both C-pillar trim panels. Refer to WSM, Section 501-05.4.Remove both rear grab handles.5.Starting from the rear of the vehicle release the pushpins and magnets from the liftgate opening to the grab handle mounting location, to allow access to the antenna.6.Replace the audio unit antenna. a.Remove the retainer and audio unit antenna and harness through the roof opening. (Figure 1) b.The new audio unit antenna must be painted to the vehicle color before installing. c.Tighten the bolt to 7 Nm (62 lb-in.).7.To install, reverse the removal procedure.PART NUMBER PART NAMEFT4Z-18936-ADPTM Audio Unit Antenna7831012 Quarter Trim Assembly – See Parts Catalog For Correct Application7831013 Quarter Trim Assembly – See Parts Catalog For Correct ApplicationW714113-S424 Regular Retention ClipW710338-S900 High Retention Clip OPERATION DESCRIPTION TIME150084A 2015 MKC: Diagnose And Replace Audio Unit Antenna (Can Be Claimed With Operation B ) (Do Not Use With Any Operations Outside Of This Article) 1.0 Hr.150084B Additional Time To Paint The Audio Unit Antenna (Do Not Use With Any Operations Outside Of This Article) 1.0 Hr.WARRANTY STATUSEligible Under Provisions Of New Vehicle Limited Warranty Coverage. Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.DEALER CODINGBASIC PART NO. CONDITION CODE18936 42 Edited July 7, 2015 by WWWPerfA_ZN0W 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.