trsundstrom Posted May 26, 2015 Report Share Posted May 26, 2015 I'm not computer illiterate but two weeks of reading and experimentation has me wondering. I have a 2015 Edge Sport with MyTouch SYNC, and both a 64GB Samsung S6 smartphone and a 32GB with a 64GB card Samsung Galaxy Note 10.1 2014 LTE tablet on Verizon. The Ford Destinations app is installed on both devices. The phone is synced to the Edge (no issues). The Edge navigation itself works properly so long as the destination is entered through the console display (no issues). The problem: I can't figure out the Edge navigation console controls/keypresses to retrieve a destination sent by the Destinations app on the phone or tablet (via the 800 #) to the vehicle. What am I missing here? I'm feeling pretty silly here. The Edge manual seems to assume prior knowledge. The Destinations app on-screen instructions, after the call is completed, don't appear to match what is available to me on the Edge console. I've been through the videos on YouTube, the owner.ford.com site pages and fordsyncforum.com site pages. (I hate to say this, but the latter site just seems to be a gunfight over software upgrades and there is no logical forum to post within.) TIA. Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted May 27, 2015 Report Share Posted May 27, 2015 Hi trsundstrom, To get those directions downloaded, you press the VOICE button and summon SYNC SERVICES. Once you have Services connected, you'll want to say DIRECTIONS, and when prompted, say the name of the saved point you just setup. It'll then ask if you want to download it; say YES and once they are downloaded, the route will appear on your navigation screen. Please note, you have to have a subscription to SYNC Services in order to use the SYNC Destinations app. Give it a try and let me know how it goes! Rebecca Quote Link to comment Share on other sites More sharing options...
trsundstrom Posted May 27, 2015 Author Report Share Posted May 27, 2015 Rebecca,thank you for your reply. My vehicle was delivered on April 27, so I assume I have the SYNC Services subscription. I've done those steps in Destinations and the 800 number call has been completed. My question is where to find the destination on the Edge console itself. On what screen do I find it? It doesn't seem to show in the list of 25 favorite destination. Thanks for your help. Quote Link to comment Share on other sites More sharing options...
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