Edgey Guy Posted July 16, 2015 Report Share Posted July 16, 2015 Depends on the build date of the vehicle if the stop sale order was for your vehicle...Anything in May is OK. says Ford...I know it is June... Quote Link to comment Share on other sites More sharing options...
Edgey Guy Posted July 16, 2015 Report Share Posted July 16, 2015 Mid June was the stop Sale Order...The same time the recall came out. Quote Link to comment Share on other sites More sharing options...
Edgey Guy Posted July 16, 2015 Report Share Posted July 16, 2015 The recall with the sealing is NOT the total fix! Cars held at the plant MIGHT have been fixed. Dealership was supposed to do the 15B21 recall PRIOR to you picking up your vehicle. Dealerships were all told STOP SALE ORDER until 15B21 was preformed! Quote Link to comment Share on other sites More sharing options...
Edgey Guy Posted July 16, 2015 Report Share Posted July 16, 2015 Ford did not know about the problem! It was discovered by an aftermarket water leak repair company in Canada as they stared fixing dozens of them and a DSM for Ford got involved and wanted to know what is going on as all these repairs hit in May. Quote Link to comment Share on other sites More sharing options...
Edgey Guy Posted July 16, 2015 Report Share Posted July 16, 2015 WTF??? IN all my years with Ford, NEVER have vehicles been held for months! They are built to order and the dealer is getting charged for it 48 hours after it comes off the line. There are preproduction vehicles built months before production is started and they are the ones tested and retested and again tested....You are correct as the factory did not know about the leak until a memo from the field hit Detroit. Quote Link to comment Share on other sites More sharing options...
Edgey Guy Posted July 16, 2015 Report Share Posted July 16, 2015 They didn't know the extent of it! It was estimated at 2,000-3,500 units initially...that was until more then 5,000 complaints hit...OOOPS! Quote Link to comment Share on other sites More sharing options...
WingNut Posted July 16, 2015 Report Share Posted July 16, 2015 The recall with the sealing is NOT the total fix! Cars held at the plant MIGHT have been fixed. Dealership was supposed to do the 15B21 recall PRIOR to you picking up your vehicle. Dealerships were all told STOP SALE ORDER until 15B21 was preformed! That is funny. An official stop sale order was not issued according to this Ford spokesman: http://www.automobilemag.com/features/news/1507-ford-refutes-reports-on-2015-edge-stop-sale/ Automotive News recently reported on a stop-sale on the 2015 Ford Edge, due to a leaking joint. A Ford spokesperson says that the Edge is currently on sale and no formal stop-sale was ever issued. Read more: http://www.automobilemag.com/features/news/1507-ford-refutes-reports-on-2015-edge-stop-sale/#ixzz3g0jzQoUT Follow us: @AutomobileMag on Twitter | AutomobileMag on Facebook Quote Link to comment Share on other sites More sharing options...
WingNut Posted July 16, 2015 Report Share Posted July 16, 2015 They didn't know the extent of it! It was estimated at 2,000-3,500 units initially...that was until more then 5,000 complaints hit...OOOPS! So what you are saying, is Ford f'd up big time with this entire thing. Not catching it early, not catching it as it became apparent to customers, and not really stepping up until the press came knocking. Quote Link to comment Share on other sites More sharing options...
WingNut Posted July 16, 2015 Report Share Posted July 16, 2015 Relax, you are driving a rental... That is not acceptable when someone buys a new car. Ever. 2 Quote Link to comment Share on other sites More sharing options...
Edgey Guy Posted July 16, 2015 Report Share Posted July 16, 2015 Stop Sale Order and repair notice all hit on the same day. It was a Friday in June maybe the 19th??? Quote Link to comment Share on other sites More sharing options...
WingNut Posted July 16, 2015 Report Share Posted July 16, 2015 Stop Sale Order and repair notice all hit on the same day. It was a Friday in June maybe the 19th??? An official stop sale order was not issued. Spokesman said so. Check your sources. Quote Link to comment Share on other sites More sharing options...
Edgey Guy Posted July 16, 2015 Report Share Posted July 16, 2015 Canadian customers are getting some bought back as well. Most are being fixed successfully. It is up to the dealer. There are companies out there fixing 1,000's of them successfully. Think about this...all the bought back units will have to be repaired and remediated prior to auction or going to rental agencies at huge discounted prices. Quote Link to comment Share on other sites More sharing options...
Edgey Guy Posted July 16, 2015 Report Share Posted July 16, 2015 Ford was working on the issue way before the press came knocking. Quote Link to comment Share on other sites More sharing options...
Edgey Guy Posted July 16, 2015 Report Share Posted July 16, 2015 I saw it and I believe I even have a copy of it.... Quote Link to comment Share on other sites More sharing options...
Edgey Guy Posted July 16, 2015 Report Share Posted July 16, 2015 Agreed...but in life things happen...Ask Toyota or Honda or GM or Bentley or Mercedes...the list goes on for recalled cars etc... Quote Link to comment Share on other sites More sharing options...
me1313 Posted July 16, 2015 Report Share Posted July 16, 2015 I'm not trying to blindly defend Ford here - just trying to understand why they did whatever they did and it's usually a logical explanation, not because they're out to screw their customers and they don't care. Money. Quote Link to comment Share on other sites More sharing options...
me1313 Posted July 16, 2015 Report Share Posted July 16, 2015 VM from Ron @ Ford says I'm getting a replacement vehicle. Replacement reps will call in the next few days. So… paying TTL again? or are they jut taking off for miles etc.? This was not even an option for me unless I paid TTL again. My dealer has the replacement ON THE LOT right now but I didn't think I should have to pay anything extra for Ford's screw up. 1 Quote Link to comment Share on other sites More sharing options...
WingNut Posted July 16, 2015 Report Share Posted July 16, 2015 I saw it and I believe I even have a copy of it.... Then post a copy of the "Stop Sale". Because I have yet to read a post on this board where someone mentioned they were unable to buy an Edge due to a Stop Sale 1 Quote Link to comment Share on other sites More sharing options...
me1313 Posted July 16, 2015 Report Share Posted July 16, 2015 Then post a copy of the "Stop Sale". Because I have yet to read a post on this board where someone mentioned they were unable to buy an Edge due to a Stop Sale Still running commercials for "the unstoppable Edge." At our house it's "the un-SOPPABLE Edge" 2 Quote Link to comment Share on other sites More sharing options...
akirby Posted July 16, 2015 Report Share Posted July 16, 2015 Then post a copy of the "Stop Sale". Because I have yet to read a post on this board where someone mentioned they were unable to buy an Edge due to a Stop Sale Why are you pressing this issue? Dealers were told to fix the vehicles before they were delivered. Whatever you want to call it, that's what happened. Just let it go. Quote Link to comment Share on other sites More sharing options...
WingNut Posted July 16, 2015 Report Share Posted July 16, 2015 Why are you pressing this issue? Dealers were told to fix the vehicles before they were delivered. Whatever you want to call it, that's what happened. Just let it go. That isn't a stop sale. I have pressed the issue because Edgey Guy is telling us there was a notice to not sell these vehicles. That information is not correct. It was reported in one article and then a Ford spokesman said it was never issued. I just hate incorrect information. Especially from someone who claims to be really close to the subject. 3 Quote Link to comment Share on other sites More sharing options...
me1313 Posted July 16, 2015 Report Share Posted July 16, 2015 Canadian customers are getting some bought back as well. Most are being fixed successfully. It is up to the dealer. There are companies out there fixing 1,000's of them successfully. Think about this...all the bought back units will have to be repaired and remediated prior to auction or going to rental agencies at huge discounted prices. I think mine was fixed and I'm in USA- it's been dry and I haven't noticed a smell… BUT I don't know that there wasn't damage done to wiring electronics etc. As someone who has dealt with water damage from flooding I KNOW WHAT WATER CAN DO. Stressed? No- I have other things to worry about. Pondering the future? YES- I have several years of payments in front of me and if the extended warranty doesn't cover leaks (caused by FORD) then I may have a problem. Ford has not guaranteed that I didn't make a huge mistake buying there product. Quote Link to comment Share on other sites More sharing options...
akirby Posted July 16, 2015 Report Share Posted July 16, 2015 That isn't a stop sale. I have pressed the issue because Edgey Guy is telling us there was a notice to not sell these vehicles. That information is not correct. It was reported in one article and then a Ford spokesman said it was never issued. I just hate incorrect information. Especially from someone who claims to be really close to the subject. I get it, but there isn't much difference between an official "stop sale" order and Ford telling dealers to fix the vehicle before they're delivered. Either way they should not be delivering vehicles that haven't been repaired. Quote Link to comment Share on other sites More sharing options...
Weltyed Posted July 16, 2015 Report Share Posted July 16, 2015 me1313: Not sure about the details yet. Just got a VM they were gonna buy back and another person from Ford would call me back. If TTL is added, we will have to talk. Otherwise it feels like I was leasing at an incredible rate, half of which I didn't have the car. Yes, I know they are covering the cost of a rental, but I would have had a car (trade in) and NO payments. Reserving judgement until I hear back. Scenarios swarming around in my head, but I will relax now that I have SOME news. Quote Link to comment Share on other sites More sharing options...
jbastible82 Posted July 16, 2015 Report Share Posted July 16, 2015 The paper I got in the mail said Ford will pay the State fees, and that I MIGHT have to pay some of the sales tax deoending on how much higher the MSRP is on the replacement I choose. If I keep the replacement vehicle within about 2500 then I wont have to pay the any of the taxes. I made my selection yesterday so Ill keep yall posted on how it goes. The selection I chose was about 4800 more than my original based on MSRP. If they are going to make me pay the difference then Im out, Im not adjusting my payment for their screw up. 1 Quote Link to comment Share on other sites More sharing options...
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