engmoto Posted September 4, 2014 Report Share Posted September 4, 2014 My edge is horrible. Dealer service is horrible. And has very little resale value. Ford Tough, hmmmm. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted September 4, 2014 Report Share Posted September 4, 2014 Details please? 1 Quote Link to comment Share on other sites More sharing options...
CleBoy Posted September 5, 2014 Report Share Posted September 5, 2014 Hard to take this post serious without some facts here..... 1 Quote Link to comment Share on other sites More sharing options...
engmoto Posted September 10, 2014 Author Report Share Posted September 10, 2014 (edited) Sorry for the long response time, and short vague post. I was extremely frustrated between the service appointment and dealer offer. I have the 13 Sport AWD and over the last few months it's begun to rattle, power is below expectation, the seats have grown to be very uncomfortable (I'm a little taller), and dealer just gave me a low ball offer of $26 for it with 21k miles. The sticker was $42k when I purchased it, I mentioned before that I expect better quality for that price range. I've had wheels replaced due to finish problems, a rear door had to be adjusted because it rubbed against the front door when opening. The MyTouch system rarely recognizes my voice. The interior lights keep changing to default and full bright randomly. Bluetooth connectivity is intermittent. Oh, let's not forget the leather seat upholstery that won't stay in place and the fact that the MyTouch system shutdown on me several times. Also, fault codes that get sent to dealer with no warning to the driver there is an issue. That turned out to be a failure on the diagnostic system and was resolved with a reflag. Ford sold me on technology and I will say they made great strides but more needs to be done on the quality side. This the first and last ford I'll own. Edited September 10, 2014 by engmoto Quote Link to comment Share on other sites More sharing options...
TheWizard Posted September 10, 2014 Report Share Posted September 10, 2014 So let's see... you've had a few problems and they have all been resolved under warranty but you're annoyed that you aren't getting the trade-in price you wanted despite the fact that the offer is right in line with Kelly Blue Book trade-in value. Does that summarize the situation fairly? If you have a CarMax near you, they will buy your vehicle - usually for more than dealer trade-in. You don't even have to buy a car from them... they'll just cut you a check. Quote Link to comment Share on other sites More sharing options...
doggie62 Posted September 11, 2014 Report Share Posted September 11, 2014 (edited) Must have been a " Friday " Vehicle. My new 13 AWD now has about 5000mi and I couldnt be happier. Also tall ( 6" 6" ) and I love the room provided. Have been on a few long trips and have enjoyed every mile. Only minor complaint I have is the speed of the sunroof closing but I have not been back to the dealer. Also love the power ( 3.5 ) Passing on the highway is a breeze. Sorry your having a rough time . Edited September 11, 2014 by doggie62 Quote Link to comment Share on other sites More sharing options...
fishx65 Posted September 12, 2014 Report Share Posted September 12, 2014 Bummer. I've been really happy with my 2011 Edge (45,000 miles) and 2013 Lincoln MKX (13,000 miles). Quote Link to comment Share on other sites More sharing options...
CinnamonEdge Posted September 12, 2014 Report Share Posted September 12, 2014 Other than one issue with my chrome grille finish being "damaged"(starting to get cloudy). That they say is caused from unknown environmental causes. I'm satisfied with my 2012 Limited. Quote Link to comment Share on other sites More sharing options...
autom8r Posted September 12, 2014 Report Share Posted September 12, 2014 I'll turn 138k miles this weekend. Satisfied. Major bang for buck. Quote Link to comment Share on other sites More sharing options...
Lunareclipse02 Posted September 13, 2014 Report Share Posted September 13, 2014 There is always good ones and bad ones. Yes I also have minor issues like a rattle here and there but it will be hard to find a vehicle which does not ever rattle at some point. I have not heard many great things upon MFT so I opted for the base SYNC radio and could not be happier. I love my edge Quote Link to comment Share on other sites More sharing options...
Hockeymomof3 Posted September 19, 2014 Report Share Posted September 19, 2014 I've had my 2014 SEL FWD for about 3 weeks now and I absolutely love it. No matter what vehicle, there will always be something that isn't perfect. I've had GM, Dodge, Ford, BMW, Audi and they all have had some issues. I had a brand new 2014 Escape 2.0L for 4 months and there was something wrong with the brakes (noisy) but dealer said they couldn't find anything. Hmmmm. Just one of those things. Quote Link to comment Share on other sites More sharing options...
FordService Posted October 2, 2014 Report Share Posted October 2, 2014 (edited) Sorry for the long response time, and short vague post. I was extremely frustrated between the service appointment and dealer offer. I've had wheels replaced due to finish problems, a rear door had to be adjusted because it rubbed against the front door when opening. The MyTouch system rarely recognizes my voice. The interior lights keep changing to default and full bright randomly. Bluetooth connectivity is intermittent. Oh, let's not forget the leather seat upholstery that won't stay in place and the fact that the MyTouch system shutdown on me several times. This the first and last ford I'll own. Good morning engmoto, Don't forget that I'm here to help. If you've already had your dealership check this out, send me a PM with your details so I can research ways to assist. In your message, please include your full name, best daytime phone number, VIN, current mileage, and servicing dealership. There is always good ones and bad ones. Yes I also have minor issues like a rattle here and there but it will be hard to find a vehicle which does not ever rattle at some point. I have not heard many great things upon MFT so I opted for the base SYNC radio and could not be happier. I love my edge Hi Lunareclipse02, Have you had this rattle looked into by your Ford Dealer? Send me some details; I'll see how to best assist. Other than one issue with my chrome grille finish being "damaged"(starting to get cloudy). That they say is caused from unknown environmental causes. I'm satisfied with my 2012 Limited. Hey CinnamonEdge, I remember when you first got your Edge. I'm glad it's treating you well. Todd Edited October 2, 2014 by FordService Quote Link to comment Share on other sites More sharing options...
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