arabski Posted July 5, 2014 Report Share Posted July 5, 2014 So here I am, reaching my 15k miles mark... I just dropped my 2013 Edge Sport for a routine oil change. Car runs smooth like the day I got it. Like two Times before, they will hold my car for the next 8 hours, then they will make it a big success story by calling me at 5:45pm saying that the car is ready for pickup. List of things done includes detail washing, topping up the washer fluid and... oil & filter change. Price -> $ 250. Why so much this time? - I asked. "you should have bought our maintenance plan". Nothing else... the most expensive oil change ever :/ And I dont mind paying the money, but I feel that I get absolutely nothing in return... nothing except that meaninglesss stamp in my warranty book... Is that what a Ford user calls a peace of mind? ehh... greetz from the Middle East Quote Link to comment Share on other sites More sharing options...
akirby Posted July 5, 2014 Report Share Posted July 5, 2014 What did they do? Didn't you get a price quote before they started? You probably paid for a lot of "inspections" which aren't necessary. Next time just ask for the oil change or whatever the maintenance guide says you need, which is pretty much just oil and filter changes for the first 60k miles. Quote Link to comment Share on other sites More sharing options...
arabski Posted July 5, 2014 Author Report Share Posted July 5, 2014 (edited) What did they do? Didn't you get a price quote before they started? You probably paid for a lot of "inspections" which aren't necessary. Next time just ask for the oil change or whatever the maintenance guide says you need, which is pretty much just oil and filter changes for the first 60k miles.it's a whole different world down here... Ford does not have any control over what dealers do here. No such thing as "oil only" They follow the book and this is the only way to keep the warranty... (anyway, just wanted to vent...) Edited July 5, 2014 by arabski Quote Link to comment Share on other sites More sharing options...
CleBoy Posted July 5, 2014 Report Share Posted July 5, 2014 Sounds to me like you should be upset with the dealer, not ford. If I were you, I would ask them for a list of required services and corresponding costs. Those prices sound crazy to me if you only got an oil change and washer fluid. Quote Link to comment Share on other sites More sharing options...
akirby Posted July 5, 2014 Report Share Posted July 5, 2014 Ford doesn't control dealers in the US either. Quote Link to comment Share on other sites More sharing options...
fishx65 Posted July 5, 2014 Report Share Posted July 5, 2014 Lets see, oil and filter = $30.00, Gallon of washer fluid =$2.00, Car wash(with free scratches)= $5.00. That's some expensive labor!!!!!!! Quote Link to comment Share on other sites More sharing options...
05stram Posted July 10, 2014 Report Share Posted July 10, 2014 it sounds to me that I would of went over the counter and gave him a service plan Quote Link to comment Share on other sites More sharing options...
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