Fyourcouch Posted May 8, 2014 Report Share Posted May 8, 2014 Hi all, Is there a way to perform a soft SYNC reset instead of a hard reset under settings? For some reason, SYNC is seeing that my iphone is connected via a USB and it isn't connected. My understanding is a hard reset will erase and put SYNC back to a factory setup. Does this mean that previous software updates are removed as well? Thanks in advance for the advice. steve Quote Link to comment Share on other sites More sharing options...
akirby Posted May 8, 2014 Report Share Posted May 8, 2014 A master reset doesn't change the software - just resets all the configuration parameters. Alternatlely you can pull the fuse or the negative battery cable. This won't erase any system configurations but will restart all the components. Quote Link to comment Share on other sites More sharing options...
candurin Posted May 9, 2014 Report Share Posted May 9, 2014 (edited) I keep a spare USB drive with the delayed reboot app on it (http://outofmytouch.com/reboot.html) in my console. I pop it in (it auto installs) whenever I need a system reboot. I've tried many fuse pulls and this always resolves any issues I have (especially when I press the sync voice button and the voice never works). It saved me much time and aggravation. It also retains ALL of your settings (except maybe trip guage and tachometer/fuel display). Edited May 9, 2014 by candurin Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted May 9, 2014 Report Share Posted May 9, 2014 Hi Steve,There is no official soft reboot for MyFord Touch or SYNC. Have you tried rebooting your phone or deleting it from the system and re-pairing? If you have and those didn't work, please perform a master reset:http://support.ford.com/sync-technology/perform-master-reset-sync-myford-touchLike akirby stated, the reset does not change your software. Rebecca Quote Link to comment Share on other sites More sharing options...
drpepper Posted May 9, 2014 Report Share Posted May 9, 2014 (edited) "There is no official soft reboot" Correct- no reboot built in for you to select- auto programed to happen- ( every 20 hrs if I recall) A built in master reset is DIFFERENT! Ford did distribute a Direct reboot app to a few & then abruptly stopped. I have one but it is locked down. The delayed reboot app was derive from an official Ford post on the sync my ride forum that addressed a Sirius channel renaming update a few years back. It was in the announcement section off forum (stayed there for like 2 years & then was again abruptly removed) Then end process of the update was a delayed reboot. This is completely safe to use. I have an email from Ford Tech support on the subject. Strongly suggest you do a reboot- pull the sync fuse, pull the car battery cable, or download & use the delayed reboot app. This process has cleaned up many a problems over the almost 4 years of MFT release. Edited May 9, 2014 by drpepper Quote Link to comment Share on other sites More sharing options...
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