JeffRow Posted April 9, 2014 Report Share Posted April 9, 2014 My wife's 2013 Edge has a hole in the carpet - Passenger side near sill where right heel might rest with knees bent. It's beyong 36,000 miles so I doubt there would be any warranty on this? Any ideas on how to patch, etc? (asside from covering with mat) Thanks! Quote Link to comment Share on other sites More sharing options...
JOEHIO Posted April 9, 2014 Report Share Posted April 9, 2014 Why not see if your dealer will work with you. Maybe, just maybe, there is a defect with the carpeting. Quote Link to comment Share on other sites More sharing options...
akirby Posted April 9, 2014 Report Share Posted April 9, 2014 If you really want to fix it (and assuming the dealer can't help) I would take it to a detailer. They can probably repair it so that it's hardly noticeable. But that's certainly not a normal wear area - maybe something sharp was dropped on that spot (or a stiletto)? Quote Link to comment Share on other sites More sharing options...
FordService Posted April 10, 2014 Report Share Posted April 10, 2014 My wife's 2013 Edge has a hole in the carpet - Passenger side near sill where right heel might rest with knees bent. Hey JeffRow, I recommend bringing your Edge to your Ford Dealer. In addition, please send me a PM with your full name, best daytime phone number, VIN, and preferred servicing dealership; I'll look into available options on my end. Todd Quote Link to comment Share on other sites More sharing options...
JeffRow Posted April 10, 2014 Author Report Share Posted April 10, 2014 Hey JeffRow, I recommend bringing your Edge to your Ford Dealer. In addition, please send me a PM with your full name, best daytime phone number, VIN, and preferred servicing dealership; I'll look into available options on my end. Todd Appreciate the response Todd (and everyone else as well!). I PM'd the info you requested. Certainly appreciate any help you can offer! Quote Link to comment Share on other sites More sharing options...
FordService Posted April 11, 2014 Report Share Posted April 11, 2014 Appreciate the response Todd (and everyone else as well!). I PM'd the info you requested. Certainly appreciate any help you can offer! Received and responded, JeffRow! Todd Quote Link to comment Share on other sites More sharing options...
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