motox63 Posted March 1, 2014 Report Share Posted March 1, 2014 (edited) Hello All, Just purchased a new 2013 Edge Sport a couple of weeks ago and there seems to be an issue with the steering. It constantly pulls to the right and doesn't matter which road or lane I am driving in. I have to keep steady pressure to the left on the steering wheel for it to drive straight. Just got back from the dealership and they checked the alignment and tell me that everything is within Ford's specs, but their suspension and brake guy was not there to look into the issue further. Service guy said that it could just be road pull, but that sounds like some BS. I have an appointment to bring it back next weekend to have the suspension guy take a look. Has anyone else had this problem? What was the fix? I've read some who say there was a TSB on the 2011 models, but surely they would have taken care of that problem by the time the 2013's were built? My build date is November 2013 if that makes a difference. Ordered a set of H&R springs that I want to have installed, but not going to mess with that until I am sure they can resolve the steering issue with factory setup. Can anyone give their opinion of the H&R springs? Ride quality, handling? Thanks Edited March 1, 2014 by motox63 Quote Link to comment Share on other sites More sharing options...
ls973800 Posted March 2, 2014 Report Share Posted March 2, 2014 Any abnormal or unusual tire wear anywhere yet? Are the tires all the same PSI (35 per the manual)? You could try switching the tires from side to side (left front to right front, right front to left front) and see if the problem persists, disappears, or now pulls to the left. Haven't heard too many complaints new Edge's pulling one way or the other. Make sure the rear alignment is also checked when the suspension guy is back at the dealership. Quote Link to comment Share on other sites More sharing options...
omar302 Posted March 2, 2014 Report Share Posted March 2, 2014 Here is the TSB for the Pull/Drift to right for the 2011 model. TSB 10-24-8_Drift Pull Right.pdf 1 Quote Link to comment Share on other sites More sharing options...
normcloutier Posted March 2, 2014 Report Share Posted March 2, 2014 I have a 13 SEL and have been dealing with this from day 1. Had 3 alignments done and it was finally determined to be a faulty tire. I had 20k service done last month and the problem returned. Waiting to take my Edge back in to have it looked at. Quote Link to comment Share on other sites More sharing options...
Michael Sherrod Posted March 2, 2014 Report Share Posted March 2, 2014 I have this problem too but they determined the was the crown of the roads...wouldn't do anything for me. Quote Link to comment Share on other sites More sharing options...
akirby Posted March 2, 2014 Report Share Posted March 2, 2014 It's easy to prove or disprove whether it's the crown of the road. Check it in a flat parking lot, driving in both directions. If it pulls to the right then it's either a tire or the suspension or the brakes. Quote Link to comment Share on other sites More sharing options...
normcloutier Posted March 2, 2014 Report Share Posted March 2, 2014 My dealer tried to tell me it was the crown as well. To which I commented that the problem still occurs even when driving on one way streets in the left lane that crowns to the left. I would call BS on that excuse. Quote Link to comment Share on other sites More sharing options...
Michael Sherrod Posted March 3, 2014 Report Share Posted March 3, 2014 Did you bring it back and get it fixed? My dealer tried to tell me it was the crown as well. To which I commented that the problem still occurs even when driving on one way streets in the left lane that crowns to the left. I would call BS on that excuse. Quote Link to comment Share on other sites More sharing options...
Michael Sherrod Posted March 3, 2014 Report Share Posted March 3, 2014 Mine happens at 65+ It's easy to prove or disprove whether it's the crown of the road. Check it in a flat parking lot, driving in both directions. If it pulls to the right then it's either a tire or the suspension or the brakes. Quote Link to comment Share on other sites More sharing options...
normcloutier Posted March 3, 2014 Report Share Posted March 3, 2014 It's going back in this week. Quote Link to comment Share on other sites More sharing options...
FordService Posted March 3, 2014 Report Share Posted March 3, 2014 (edited) Hello All, Just purchased a new 2013 Edge Sport a couple of weeks ago and there seems to be an issue with the steering. It constantly pulls to the right and doesn't matter which road or lane I am driving in. I have to keep steady pressure to the left on the steering wheel for it to drive straight. Just got back from the dealership and they checked the alignment and tell me that everything is within Ford's specs, but their suspension and brake guy was not there to look into the issue further. Service guy said that it could just be road pull, but that sounds like some BS. I have an appointment to bring it back next weekend to have the suspension guy take a look. Has anyone else had this problem? What was the fix? I've read some who say there was a TSB on the 2011 models, but surely they would have taken care of that problem by the time the 2013's were built? My build date is November 2013 if that makes a difference. Ordered a set of H&R springs that I want to have installed, but not going to mess with that until I am sure they can resolve the steering issue with factory setup. Can anyone give their opinion of the H&R springs? Ride quality, handling? Thanks Hey motox63, Congrats on your new Edge! I'm Todd, the official Ford rep around these parts. I'd like to put you in touch with your regional customer service manager; please send me a PM (private message) with your full name, best daytime phone number, VIN, mileage, and servicing dealership. Todd Edited March 3, 2014 by FordService Quote Link to comment Share on other sites More sharing options...
motox63 Posted March 4, 2014 Author Report Share Posted March 4, 2014 Any abnormal or unusual tire wear anywhere yet? Are the tires all the same PSI (35 per the manual)? You could try switching the tires from side to side (left front to right front, right front to left front) and see if the problem persists, disappears, or now pulls to the left. Haven't heard too many complaints new Edge's pulling one way or the other. Make sure the rear alignment is also checked when the suspension guy is back at the dealership. No unusual tire wear, It just turned 1,000 last weekend. Quote Link to comment Share on other sites More sharing options...
motox63 Posted March 4, 2014 Author Report Share Posted March 4, 2014 Here is the TSB for the Pull/Drift to right for the 2011 model. TSB 10-24-8_Drift Pull Right.pdf Thanks for the TSB, appreciate it. Quote Link to comment Share on other sites More sharing options...
motox63 Posted March 4, 2014 Author Report Share Posted March 4, 2014 It's easy to prove or disprove whether it's the crown of the road. Check it in a flat parking lot, driving in both directions. If it pulls to the right then it's either a tire or the suspension or the brakes. Good idea, thanks for the suggestion. Quote Link to comment Share on other sites More sharing options...
motox63 Posted March 4, 2014 Author Report Share Posted March 4, 2014 Hey motox63, Congrats on your new Edge! I'm Todd, the official Ford rep around these parts. I'd like to put you in touch with your regional customer service manager; please send me a PM (private message) with your full name, best daytime phone number, VIN, mileage, and servicing dealership. Todd Thanks Todd, I appreciate it. I'll send PM, now that I have 5 posts. Quote Link to comment Share on other sites More sharing options...
AvBg2000 Posted March 5, 2014 Report Share Posted March 5, 2014 wow thought it was just mine. i've played with the tire pressures to try to correct it. didnt know it was a common problem Quote Link to comment Share on other sites More sharing options...
motox63 Posted March 9, 2014 Author Report Share Posted March 9, 2014 Back to the dealership today and although I don't think they understand the definition of "appointment", It's not pulling to the right anymore. Invoice shows that they made some adjustments to the caster, camber, & toe-in. Still don't understand how they can tell me everything was within specs last weekend and this weekend they needed to make adjustments. Almost wondering if they adjusted it outside of specs this time around to correct the issue, I didn't get to see the print out or screen showing the new alignment specs. Quote Link to comment Share on other sites More sharing options...
Michael Sherrod Posted March 9, 2014 Report Share Posted March 9, 2014 You should go back again and get, if any problems arise and they say it's because of the alignment you'll want to have proof showing them that it was their job. Mine is getting worse and worse so I'm going to bring it in everyday if I have to! Quote Link to comment Share on other sites More sharing options...
normcloutier Posted March 20, 2014 Report Share Posted March 20, 2014 I finally got my Edge in to the dealership today. Problem was another separated tire. That's the second one. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted March 20, 2014 Report Share Posted March 20, 2014 What tires do you have, normc? Scorpions? Quote Link to comment Share on other sites More sharing options...
normcloutier Posted March 21, 2014 Report Share Posted March 21, 2014 Yes. I have the wheels and tires from a 13 Limited on my SEL. Quote Link to comment Share on other sites More sharing options...
schlep77 Posted August 20, 2014 Report Share Posted August 20, 2014 I just got a 2012 Edge Sport Sport, with the 22 inch tires on it. The edge has 19k miles on it. This thing is all over the road, and when I apply the brake it pulls to the right. So, I dump a pile Of money into 4 brand new O.E. Tires and an alignment for this thing to still PULL. Instanly. I took it back to the tire shop, and they check it again. They told me my sub frame needed tweeked! Well, guess what still pulls... Yup. And my steering wheel makes a weird click or grinding noise. I did swap the tires around to make sure it wasn't radial pull. I'm super frustrated that a vehicle With less than 20k miles on it, 4 brand new tires and 2 alignments that it still pulls. On all types of roads At all speeds. Do I take this thing to a dealer or try another alignment shop? Quote Link to comment Share on other sites More sharing options...
RobertP Posted November 8, 2014 Report Share Posted November 8, 2014 Just purchased a used 2013 sport and this was the first thing I noticed when I test drove it. I figured it was an allignment issue so still went forward with the purchase. They replaced two of the 22s since they had low thread. Supposedly they aligned all before I left the lot, but I still notice the pull to the right. It's subtle, but there. Even the steering wheel is not completly centered. Love the ride, but definitely would like to see what you guys are doing to fix this problem. Quote Link to comment Share on other sites More sharing options...
normcloutier Posted November 9, 2014 Report Share Posted November 9, 2014 My problem was separated tread on the 20" Pirelli Scorpions. I have had 2 replaced already on separate occasions. Vehicle was good for a while. I rotated my tires at 30k and the problem is back. Third bad tire maybe? In my case, the pull is intermittent. Very subtle sometimes and then I'll drive over a bump and then the pull is worse. Quote Link to comment Share on other sites More sharing options...
PaulSchott Posted November 9, 2014 Report Share Posted November 9, 2014 I was wondering what size wheels the problematic cars are running and if it could be a problem exaggerated by wheel size/tire design. Quote Link to comment Share on other sites More sharing options...
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