Normandy Posted February 8, 2014 Report Share Posted February 8, 2014 Hi everyone, I noticed that when i change gears, i.e Park to Drive or Reverse, the gears are slow to change. Is this and issue on the edges? I had the wife take it to the dealer and they tell me the trans fluid is fine. Thoughts? Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted February 8, 2014 Report Share Posted February 8, 2014 Could be a Transmission Range sensor going bad on you. Unable to determine which gear you are shifting to. Quote Link to comment Share on other sites More sharing options...
Normandy Posted February 8, 2014 Author Report Share Posted February 8, 2014 Could be a Transmission Range sensor going bad on you. Unable to determine which gear you are shifting to. Well it goes into gear, the process is just too slow. Much like being low on Trans fluid. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted February 8, 2014 Report Share Posted February 8, 2014 Any issues using the shifter itself, or gear shifts while driving? I was thinking some liquid spilled into that area, got under the console, and is jamming up mechanically or electronically. Did the dealer pull codes? Quote Link to comment Share on other sites More sharing options...
bigalx58 Posted February 8, 2014 Report Share Posted February 8, 2014 I have not experienced this on my 2010 Edge....it's got 39K miles. Quote Link to comment Share on other sites More sharing options...
Normandy Posted February 9, 2014 Author Report Share Posted February 9, 2014 Any issues using the shifter itself, or gear shifts while driving? I was thinking some liquid spilled into that area, got under the console, and is jamming up mechanically or electronically. Did the dealer pull codes? No, driving its great. Its only slow going from Park to anything else. Quote Link to comment Share on other sites More sharing options...
Normandy Posted February 9, 2014 Author Report Share Posted February 9, 2014 I have not experienced this on my 2010 Edge....it's got 39K miles. So yours engages immediately after moving it from Park to Drive correct? Quote Link to comment Share on other sites More sharing options...
FordService Posted February 11, 2014 Report Share Posted February 11, 2014 Hi everyone, I noticed that when i change gears, i.e Park to Drive or Reverse, the gears are slow to change. Is this and issue on the edges? I had the wife take it to the dealer and they tell me the trans fluid is fine. Thoughts? Hey Normandy, Have you been to the dealer for this concern? Let me know and I'll look down possible avenues of assistance. Todd Quote Link to comment Share on other sites More sharing options...
Normandy Posted February 11, 2014 Author Report Share Posted February 11, 2014 Hey Normandy, Have you been to the dealer for this concern? Let me know and I'll look down possible avenues of assistance. Todd My wife took it in a few days after we bought it and informed them of the issue. According to her, they said that the transmission fluid was ok and if there were any issues, its under warranty. I looks like i may have to talk to them if i want it seriously looked at. What did you have in mind? Thank you for the reply. Quote Link to comment Share on other sites More sharing options...
FordService Posted February 11, 2014 Report Share Posted February 11, 2014 My wife took it in a few days after we bought it and informed them of the issue. According to her, they said that the transmission fluid was ok and if there were any issues, its under warranty. I looks like i may have to talk to them if i want it seriously looked at. What did you have in mind? Thank you for the reply. You're welcome. I'd like to put you in touch with your regional customer service manager, who, along with your dealer, will find a swift solution for this concern. In many cases, CSMs share resources with dealers that may not have been immediately available prior to this escalation. They'll also guide you through the process and answer any questions you might have. In order to proceed, please send me a private message (PM) with your full name, best daytime phone number, VIN, mileage, and servicing dealership. Todd 1 Quote Link to comment Share on other sites More sharing options...
Normandy Posted February 21, 2014 Author Report Share Posted February 21, 2014 Just wanted to let everyone know that the transmission issue was corrected. Apparently there was a TSB on the issue. The dealership was able to correct it with a software update for the transmission. A special thanks to Todd "Fordservice" for his assist in getting my issue correctly quickly. Thanks again 1 Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted February 21, 2014 Report Share Posted February 21, 2014 Do you know which TSB? TIA. Quote Link to comment Share on other sites More sharing options...
omar302 Posted February 21, 2014 Report Share Posted February 21, 2014 (edited) I think its TSB 13-3-18.You can find a PDF and discussion in this thread:http://www.fordedgeforum.com/topic/12077-2012-ford-edge-transmission-problems/?do=findComment&comment=98304Edit: Just realized you are who posted the PDF. Edited February 21, 2014 by omar302 Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted February 21, 2014 Report Share Posted February 21, 2014 Ha! Wanted to cross-check what this dealer did Quote Link to comment Share on other sites More sharing options...
omar302 Posted February 21, 2014 Report Share Posted February 21, 2014 I "supposedly" got the update too (don't really trust my dealer, and he's the only where I live), I can say it is better, but not totally eliminated. What is gone was a clunk that happened when pressing the accelerator after coasting for a while, a clunk that seemed to happen due to the timing of a downshift. I still have a clunk that feels like a loose driveshaft coupling or play in the rear differential. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted February 21, 2014 Report Share Posted February 21, 2014 So much attention has been focused on the PTU/trans that little discussion has been made on the driveshaft/RDU. Hopefully it is an easily resolveable issue with bushings on the driveshaft or fluid replacement on the RDU. Don't know if any programming is involved directly to control the RDU. Quote Link to comment Share on other sites More sharing options...
FordService Posted February 21, 2014 Report Share Posted February 21, 2014 Just wanted to let everyone know that the transmission issue was corrected. Apparently there was a TSB on the issue. The dealership was able to correct it with a software update for the transmission. A special thanks to Todd "Fordservice" for his assist in getting my issue correctly quickly. Thanks again You're welcome, Normandy. All in a day's work. Let me know if you have any further questions, and have a great weekend! Todd Quote Link to comment Share on other sites More sharing options...
sally096 Posted July 24, 2014 Report Share Posted July 24, 2014 Hi Todd I am hoping that you will have access to this post... I have a 2011 SEL Edge. I had the same thing happening with my transmission during accelerating. I had it repaired under TSB 11-5-6. I had brought it to the dealer and of course they "never heard" of this problem before. They suddenly knew what I was talking about after I brought them that TSB. I thought it was repaired, but it has been happening again. I did more research and found there was another TSB issued for this same problem TSB 13-3-18. I contacted my dealer asking about this, but was told it would not be covered because my vehicle is no longer under warranty. My question is....If this problem is preexisting, and they are fully aware of it, why would it not be covered under the original warranty? If it is just programming, can Ford mail me the update on a thumb drive and I can install it myself? Quote Link to comment Share on other sites More sharing options...
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