crystal_hinze Posted February 8, 2014 Report Share Posted February 8, 2014 I was just wondering if anyone has had an issues with their audio not turning on when you turn on the vehicle? I have had my edge for about 3 weeks and twice now we have gotten out of the vehicle and when we have come back and turned it on the audio simply says "audio off" and we are not able to do anything with it. (It doesn't give us the option to turn it on even) we turned the vehicle off and back on a few times and the audio has come back. Just wondering if it is something we are doing and not realizing it? Quote Link to comment Share on other sites More sharing options...
omar302 Posted February 8, 2014 Report Share Posted February 8, 2014 It is not normal. What year & model is your Edge? Does it have MyFord Touch? If yes, is it updated? Tried to reset it? Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted February 14, 2014 Report Share Posted February 14, 2014 I was just wondering if anyone has had an issues with their audio not turning on when you turn on the vehicle? I have had my edge for about 3 weeks and twice now we have gotten out of the vehicle and when we have come back and turned it on the audio simply says "audio off" and we are not able to do anything with it. (It doesn't give us the option to turn it on even) we turned the vehicle off and back on a few times and the audio has come back. Just wondering if it is something we are doing and not realizing it? Hi crystal_hinze, Omar's on the right track. I can provide troubleshooting assistance if your vehicle is SYNC equipped. You're welcome to PM your VIN and I can give you a few steps to take specific to your vehicle. Antonio Quote Link to comment Share on other sites More sharing options...
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