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Noise in front passenger seat.


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My 2012 Edge limited with the power seats has a rattle in the front passenger seats when no one sits in it. I took it to the dealer to have them address it under warranty and I went to pick up a few things out of the car this afternoon and I asked for an update. When I got the update they were still waiting on info on another problem but they said that is normal for all ford edges to do that when the seat is empty. So I slipped into the showroom and kinda shook on an edges seat with the power seats and it didn't make the same rattling noise. I'm kinda baffled at how they can say that's normal. I'm going to call the actual service advisor tomorrow instead of talk to the tech. Please advise me if this is something that is normal on 2012 Edges and also this is at Sewell Ford Lincoln in Odessa, TX

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