Jc90023 Posted July 6, 2015 Report Share Posted July 6, 2015 *how do I go about fixing this problem? Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted July 6, 2015 Report Share Posted July 6, 2015 Have the TSB/extended warranty coverage with you when you go to the dealer to get it fixed. Shouldn't require any more than that. ten years of service or 150,000 miles Certain 2010-2013 model year Edge and MKX vehicles built at the Oakville Assembly Plant from May 3, 2010 through March 28, 2013. Affected vehicles are identified in OASIS. Check using your VIN on owner.ford.com. That should tell you what all applies to you. Even if it doesn't apply to you, the dealer probably has the latitude to do the warranty work if the technical conditions match. Quote Link to comment Share on other sites More sharing options...
Jc90023 Posted July 6, 2015 Report Share Posted July 6, 2015 Awesome thank you very much for your help!! Quick question I'm the second owner will that affect me, do you know? Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted July 6, 2015 Report Share Posted July 6, 2015 should be valid regardless. Quote Link to comment Share on other sites More sharing options...
Jc90023 Posted July 6, 2015 Report Share Posted July 6, 2015 Awesome thanks!! Quote Link to comment Share on other sites More sharing options...
Jc90023 Posted July 6, 2015 Report Share Posted July 6, 2015 One more question would this problem cause my check engine light to go on? Quote Link to comment Share on other sites More sharing options...
Jc90023 Posted July 6, 2015 Report Share Posted July 6, 2015 One more question would this problem cause my check engine light to go on? Quote Link to comment Share on other sites More sharing options...
Jc90023 Posted July 6, 2015 Report Share Posted July 6, 2015 One more question would this problem cause my check engine light to go on? Quote Link to comment Share on other sites More sharing options...
Jc90023 Posted July 6, 2015 Report Share Posted July 6, 2015 One more question would this problem cause my check engine light to go on? Quote Link to comment Share on other sites More sharing options...
Jc90023 Posted July 6, 2015 Report Share Posted July 6, 2015 One more question would this problem cause my check engine light to go on? Quote Link to comment Share on other sites More sharing options...
akirby Posted July 7, 2015 Report Share Posted July 7, 2015 Maybe. Quote Link to comment Share on other sites More sharing options...
sarae2003 Posted July 7, 2015 Report Share Posted July 7, 2015 so no recourse for a 2008 with the same issues then? it's a $700 repair for us right now. UGH. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted July 7, 2015 Report Share Posted July 7, 2015 Cheapest to do a DIY replacement, but definitely a couple of hundred bucks cheaper to buy the Ford part and have a non-Ford service shop replace the booster for you. Quote Link to comment Share on other sites More sharing options...
Kelli Smith Posted July 10, 2015 Report Share Posted July 10, 2015 Can someone help? My 2010 Ford is currently at the dealership. Service dept is definitely saying the brake booster but my car is not covered under this 13n02 warranty. My build date is 4/21; exactly 12 days before the 5/3 start date of the 'effected vehicles'. Repair cost is $580, which I don't have right now to get this fixed. Is there any way they will still cover this? Does anyone know who I can call? Thanks! Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted July 10, 2015 Report Share Posted July 10, 2015 I hope FordService (Tricia & co) sees this soon, otherwise you can create 4 more posts in a TEST FORUM to get access to PM. Then click on this, http://www.fordedgeforum.com/index.php?app=members&module=messaging§ion=send&do=form and address the request to FordService. Quote Link to comment Share on other sites More sharing options...
Kelli Smith Posted July 10, 2015 Report Share Posted July 10, 2015 PM Sent to the FordService profile.Thank you for the help! I need this fixed ASAP because my husband and I are heading to Mustang Week in Myrtle Beach next week! Quote Link to comment Share on other sites More sharing options...
2011edgese Posted July 16, 2015 Report Share Posted July 16, 2015 Hey guys, booster is failing .obviously a internal tear by all the symptoms. I checked the booster valve, its good. Master is good aswell. Had another tech check it , said it was 100% the booster. So i went to the dealer and told them is got a bad booster. They said it's on the extended warranty but will charge 150$ for diagnostics. Lol.... I already paid 100$ for a oil change and detail with a diagnostic on the hard brake pedal from my regular independent shop. I told the dealer this and they said they can't go by another shops diagnostic and they will charge 150$. Booster isn't complicated to diagnose when its hissing like arabid snake everytime you press it and then gets hard. Hehe. Anyways. ... i left the dealer and will call another ford dealer to see if they will just swap it out while not charging for what i already know. Any advice or dies everyone pay the diagnostic fee. If i remember, some got charged and others did not. Is it all really on the dealer you go to? Will calling ford directly like some do help the dealer waive the diagnostic fee? Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted July 16, 2015 Report Share Posted July 16, 2015 You'll pay the diag fee only if the problem turns out to be something else. That's always a possibility, however remote it may be. Quote Link to comment Share on other sites More sharing options...
2011edgese Posted July 16, 2015 Report Share Posted July 16, 2015 You'll pay the diag fee only if the problem turns out to be something else. That's always a possibility, however remote it may be.[/quote ] i was hoping for that, didn't happen. Guy said "150$ flat diagnostic fee" so i told him thay some dealers didn't charge. He said for them is a diagnostic fee. So i told him i was in the wrong dealer and thanked him for the info. I left politely. So now I'm wondering what's my next step. .. im planning on calling another ford dealer and ask them to charge the fee is is something else like you said. You think that's a good idea? Quote Link to comment Share on other sites More sharing options...
2011edgese Posted July 16, 2015 Report Share Posted July 16, 2015 Had anyone gotten it done free of charge? Even the letter sent home says its free. I only counted about 2 Peple here who said it was free of charge of anything. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted July 16, 2015 Report Share Posted July 16, 2015 Definitely shop around. Some dealers are very accommodating. Look at Ford AND Lincoln stores. Quote Link to comment Share on other sites More sharing options...
2011edgese Posted July 17, 2015 Report Share Posted July 17, 2015 Definitely shop around. Some dealers are very accommodating. Look at Ford AND Lincoln stores. I will. Thxs for the advice. Quote Link to comment Share on other sites More sharing options...
2011edgese Posted July 23, 2015 Report Share Posted July 23, 2015 2nd time around. Dripped it off. Confirmed the booster. Replaced. No charge. Feels good. 1 Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted July 23, 2015 Report Share Posted July 23, 2015 who'd you end up going to IYDMMA? Quote Link to comment Share on other sites More sharing options...
carguy75 Posted July 25, 2015 Report Share Posted July 25, 2015 Attached as PDF... Good luck! Thank you. I will have Ford look at my booster to be on the safe side. I have noticed that my brake fluid reservoir is low, but my front pads are worn so I assumed that worn pads was the reason for the low brake fluid level. To the dealer I go. 2 Quote Link to comment Share on other sites More sharing options...
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