EspoMan Posted January 8, 2014 Report Share Posted January 8, 2014 Got a new 13 Edge , only 1000 miles. Today started hearing noises at slow speeds while going over speed bumps or small bumps on the ground. It sounds like the sound a license plate makes when you play music loud and vibrates against the car. The sound is coming from under the dash, like where the pedals are at. Hard to explain. Anyone else have this?? Pissing me off that creaks are occurring only after a 1000 miles. Thanks 1 Quote Link to comment Share on other sites More sharing options...
FordService Posted January 8, 2014 Report Share Posted January 8, 2014 Got a new 13 Edge , only 1000 miles. Today started hearing noises at slow speeds while going over speed bumps or small bumps on the ground. It sounds like the sound a license plate makes when you play music loud and vibrates against the car. The sound is coming from under the dash, like where the pedals are at. Hard to explain. Anyone else have this?? Pissing me off that creaks are occurring only after a 1000 miles. Good evening, EspoMan! I'm Todd, the new Ford Service rep. around these parts. Have you been to your Ford Dealer for diagnosis? I'd like to loop in your regional customer service manager, who'll work directly with you to find a solution. Please send me a private message with your full name, best daytime contact info, VIN, mileage, and servicing dealership; I'll get you two connected. Todd 1 Quote Link to comment Share on other sites More sharing options...
EspoMan Posted January 9, 2014 Author Report Share Posted January 9, 2014 Good evening, EspoMan! I'm Todd, the new Ford Service rep. around these parts. Have you been to your Ford Dealer for diagnosis? I'd like to loop in your regional customer service manager, who'll work directly with you to find a solution. Please send me a private message with your full name, best daytime contact info, VIN, mileage, and servicing dealership; I'll get you two connected. Todd Thank you Todd! I will be sending you a PM shortly. I started hearing it again today. Sounds like a rattle. Like something is loose under the dash near the steering or pedals. Quote Link to comment Share on other sites More sharing options...
FordService Posted January 9, 2014 Report Share Posted January 9, 2014 Thank you Todd! I will be sending you a PM shortly. I started hearing it again today. Sounds like a rattle. Like something is loose under the dash near the steering or pedals. Hi EspoMan, You're quite welcome! I've escalated your case to you Regional CSM. I'm unable to send you a PM at the moment until I reach a certain number of posts. When I'm able to, I'll PM your case number. Until then, let me know if you have questions, and keep in mind your CSM will be reaching out to you. Todd Quote Link to comment Share on other sites More sharing options...
chrisin Chambly Posted January 20, 2014 Report Share Posted January 20, 2014 (edited) I have been experiencing the same problem since a month into my lease(October 2013) barely have 16000km and sound is from the dash, very annoying pitch sound. Took it to dealer but on the test ride wasn't able to duplicate. This happens while not 100% of the time enough to be driving my wife and I mad Edited January 20, 2014 by chrisin Chambly Quote Link to comment Share on other sites More sharing options...
Jocelyn Castro Posted January 27, 2014 Report Share Posted January 27, 2014 same problem here! i have 13 edge limited . Quote Link to comment Share on other sites More sharing options...
FordService Posted January 27, 2014 Report Share Posted January 27, 2014 same problem here! i have 13 edge limited . Have you been to your Ford Dealer for diagnosis, Jocelyn Castro? I'd like to loop in your regional customer service manager. Please send me a private message with your full name, best daytime contact info, VIN, mileage, and servicing dealership. Todd Quote Link to comment Share on other sites More sharing options...
EspoMan Posted January 28, 2014 Author Report Share Posted January 28, 2014 The sound mine makes is a rattling sound. It only happens when I'm on really bumpy roads, which here in SoCal they're everywhere. Ford has been great in contacting me and setting up appointments. But honestly I know they will eventually have to take my dash apart to locate the problem and I don't think I want my dash taken apart. This really shouldn't be happening on a new car. Sad really. Quote Link to comment Share on other sites More sharing options...
chrisin Chambly Posted February 5, 2014 Report Share Posted February 5, 2014 Anyone have updates on this problem ?? Quote Link to comment Share on other sites More sharing options...
EspoMan Posted February 6, 2014 Author Report Share Posted February 6, 2014 Nope. Mine keeps getting worse and makes even more rattling noises now. Everything else is fine except this. I really ain't going to take it to the dealer just to have them take the entire dash apart on a brand new car. Quote Link to comment Share on other sites More sharing options...
Michael Sherrod Posted February 26, 2014 Report Share Posted February 26, 2014 It seems to me like Edges get a lot of noise complaints, haha. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted February 26, 2014 Report Share Posted February 26, 2014 Especially with aftermarket exhaust and going WOT Quote Link to comment Share on other sites More sharing options...
ravishingrocket Posted March 3, 2014 Report Share Posted March 3, 2014 I have this issue too. Dunno what it is Quote Link to comment Share on other sites More sharing options...
FordService Posted March 3, 2014 Report Share Posted March 3, 2014 I have this issue too. Dunno what it is Have you been to the dealer for this concern, ravishingrocket? I'd like to connect you with your regional customer service manager, who is in the best position to assist. Please send me a PM with your full name, best daytime phone number, VIN, mileage, and preferred servicing dealership. Todd Quote Link to comment Share on other sites More sharing options...
Pamela Blackwell Beals Posted March 16, 2014 Report Share Posted March 16, 2014 Same thing happening with my 2013 Edge. The rattle is coming from the drivers side dash area. It is not all the time but Enough to drive me crazy. I haven't seen any solutions on here. Has anyone gotten resolution? So annoyed!!!! Quote Link to comment Share on other sites More sharing options...
FordService Posted March 17, 2014 Report Share Posted March 17, 2014 (edited) Same thing happening with my 2013 Edge. The rattle is coming from the drivers side dash area. It is not all the time but Enough to drive me crazy. I haven't seen any solutions on here. Has anyone gotten resolution? So annoyed!!!! Hey Pamela Blackwell Beals, Welcome to the forum! Let's turn your annoyance into happiness, I'd like to put you in touch with your regional customer service manager. Please send me a PM with your full name, best daytime phone number, VIN, mileage, and preferred servicing dealership. Edited March 17, 2014 by FordService Quote Link to comment Share on other sites More sharing options...
Robbie Ellis Posted April 28, 2014 Report Share Posted April 28, 2014 I just thought I would post in this thread to let people know how I ended up fixing the noise from under my dash. My '12 SE recently started getting the noise and after spending a long time trying to trace it to the dash, I realized it was coming from under the car. I decided since I have the warranty, it would be best to take it back to the dealership I bought it from. Dropped it off, and a couple hours later, got a call that it ended up being a broken exhaust clamp. Part was replaced under warranty, and never had the sound never came back. Not sure if thats everyone's problem, but maybe that will help narrow it down. 1 Quote Link to comment Share on other sites More sharing options...
ravishingrocket Posted May 6, 2014 Report Share Posted May 6, 2014 (edited) Tapping on this panel duplicated my rattling noise. I just put some foam padding behind there and no more noise. Edited May 6, 2014 by ravishingrocket Quote Link to comment Share on other sites More sharing options...
Stoln Posted June 30, 2014 Report Share Posted June 30, 2014 (edited) I had the same issue and when i tapped on the big black platic panel under the steering wheel i could make it happen, I took it to the dealer and we drove on a bumpy road and of course the sound would no duplicate however the mechanic said he heard noises, they fixed it I beleive by insulating the steering column as he said things attached to it could rattle and make noises. Hope this helps all who have this and hopefully this rattle you have is same as mine and yes 2013 SEL AWD. Edited June 30, 2014 by Stoln Quote Link to comment Share on other sites More sharing options...
Larry Posted July 1, 2014 Report Share Posted July 1, 2014 Hello, My 13 Sel had a faint creak/rattle somewhere in the center dash/console. I couldn't pinpoint exactly where it was. I have a spray bottle of vinyl protectent, drilled a small hole in nozzle and incerted a straw from a PB blaster can. I shot the protectent in every nook and cranny I could find. So far so good. Larry Northern,In 1 Quote Link to comment Share on other sites More sharing options...
swannezy Posted July 24, 2014 Report Share Posted July 24, 2014 I have a noise but it appears to be coming from the top side of the driver side dash near the front window. I took a rag that I use to wipe down the dash board and stuck it in the corner and the noise stopped. Quote Link to comment Share on other sites More sharing options...
13EDGE13 Posted October 3, 2014 Report Share Posted October 3, 2014 Hello, new to the forum. Just bought new 2013 Edge two weeks ago that dealer still had on the lot. Got an excellent deal. Just now notice the noise under dash on driver's side when going over rough streets. Has anyone found the cause and solution? Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted October 3, 2014 Report Share Posted October 3, 2014 Some fixes you could try in posts #18-20. More than likely if it is indeed from under-dash area, some added insulation will fix it. Quote Link to comment Share on other sites More sharing options...
13EDGE13 Posted October 11, 2014 Report Share Posted October 11, 2014 I got the issue fixed for now. I reached up under the dash and moved around what ever I could get my hands on. Don't know what I exactly moved but I haven't had any rattling since, and it has been one week now. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted October 11, 2014 Report Share Posted October 11, 2014 Probably wiring/connector that needs to be ziptied away from the plastic panels. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.