FordIVTteam Posted September 28, 2016 Report Share Posted September 28, 2016 I discarded the old one when the new one was installed and worked ok. Wish I had kept it. Hi jhahnwx,, I agree with enigma-2. Try the SD card in another vehicle at the dealer. This will help isolate the issue. If it works, the dealer will need to diagnose why your system isn't recognizing it. Keep me posted. I have a 2015 Ford Edge SEL that has a problem with the navigation SD card faulting out. It currently has the SD 6 card in it from when I bought it. It seems to act up more when it is sitting outside in the heat then any other times....... How do I fix this problem ? Thanks , Wayne Waynesworld, Did you remove the SD card and try a master reset: https://owner.ford.com/how-tos/sync-technology/myford-touch/settings/how-to-perform-a-master-reset.html Shaay Quote Link to comment Share on other sites More sharing options...
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