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Trouble with Sirius


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I'm having trouble getting my Sirius satellite radio to work on my used 2008 Edge I bought 2 years ago. The dealer said the car was equipped with all the equipment but just needed to be re-activated for the Sirius to work (the car even has the small sticker on the window indicating this). Until now I never used Sirius, but I recently decided to get the service. As I was trying to activate the service, I couldn't get the Radio ID per the instructions from Ford and Sirius (i.e., hold AUX and Preset 1), but Sirius was able to find the radio via the VIN # and activate the radio. However, I cannot get the radio to tune/switch into the satellite mode. The instructions/guides all say to press AUX repeatedly to tune from AUX, SAT1, SAT2, SAT3. I can only get it into AUX mode - not any of the SAT tuners. Any ideas as to what might be wrong?

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