BreWen1111 Posted October 29, 2014 Report Share Posted October 29, 2014 I am so grateful... I feel like the "little guy" who just won the lottery. Got a call from the dealer about an hour ago regarding the recall. Thanks to all of you who helped along the way! Quote Link to comment Share on other sites More sharing options...
rick wallace Posted October 30, 2014 Report Share Posted October 30, 2014 Sad but true! I have a 2010 Ford Edge. I had the gas tank replaced today...$2705 installed. The old tank was rusted and leaking around the fill connections on the tank. Ford customer service claims it's an environmental issue because we use salt on our icy roads! I suggested that they might want to pull the Edge from all dealers except for Arizona and Alberta. I love this car. It is a great car to drive or ride along. Very comfortable and stylish, but I can't afford to put a new gas tank on every 3 or 4 years and I am not ready to move to AZ. I also have a 2011 F-250 King Ranch. With Ford being unable to produce vehicles for this harsh climate we have in Southwestern Ontario..... I guess this will end my 30 year love affair with the blue oval I just reported a similar problem with the same model year here in eastern Ontario. Haven't had it into the dealer yet but have the feeling this is going to be a very expensive repair for a 3 year old car. Was going to buy another Murano at the time of buying the Edge. I have an 03 Murano with about 300K km and my most expensive repair has been for tires. Quote Link to comment Share on other sites More sharing options...
JimIA Posted October 30, 2014 Report Share Posted October 30, 2014 I ended up getting a used gas tank and my mechanic painted it with undercoating to prevent any rusting. All in all it cost me nearly $1000. Im hoping now with the recall that I can get reimbursed for this. Jim Quote Link to comment Share on other sites More sharing options...
sbb3 Posted October 30, 2014 Report Share Posted October 30, 2014 Hey guys, We have a 2007 Edge and have had the same gas leak problem for the past month. My husband contacted the dealer multiple times and Ford Corporate but got nowhere. Good news though. My husband looked online, put in our vin # and Ford issued a recall for this issue on October 28. (See below) So definitely contact your dealer--for those who have already gotten it fixed, looks like you can get a reimbursement. FORD RECALL NUMBER: 14S22 NHTSA RECALL NUMBER: AWAITING# RECALL DATE: OCT 28, 2014 RECALL TITLE: FUEL TANK CORROSION INSPECTION AND REPAIR REMEDY PROGRAM: OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE(S) TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK INSPECTED FOR CORROSION AND REPAIRED OR REPLACED AS NECESSARY. THERE WILL BE NO CHARGE TO OWNERS FOR THIS SERVICE. FORD GENERAL REIMBURSEMENT PLAN FOR THE COST OF REMEDIES PAID FOR BY VEHICLE OWNERS PRIOR TO NOTIFICATION OF A SAFETY RECALL WAS PROVIDED TO THE AGENCY ON FEBRUARY 20, 2013. THE ENDING DATE FOR REIMBURSEMENT ELIGIBILITY FOR THE COST OF REMEDIES PAID FOR BY VEHICLE OWNERS PER FORD GENERAL REIMBURSEMENT PLAN IS JANUARY 5, 2015. Hope this helps! 1 Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted October 31, 2014 Report Share Posted October 31, 2014 Thanks for posting this long-anticipated recall. Much appreciated, and glad to see Ford finally take the bull by the horns. Quote Link to comment Share on other sites More sharing options...
ls973800 Posted October 31, 2014 Report Share Posted October 31, 2014 THE ENDING DATE FOR REIMBURSEMENT ELIGIBILITY FOR THE COST OF REMEDIES PAID FOR BY VEHICLE OWNERS PER FORD GENERAL REIMBURSEMENT PLAN IS JANUARY 5, 2015. So owner's who have had the tank fixed on their dime in the past can submit for reimbursement from Ford according to that notice. What exactly does the statement mean about a deadline of January 5, 2015? Does it mean owner's only have until then to submit for the cost if they paid for it? Or does it mean any owner repairs after January 5, 2015 will not be reimbursed? Hopefully it is not a deadline to file for reimbursement. Even then, how many owner's will even hear about this program unless they experience the problem before that date, and IF they take it to a Ford dealer? Glad to see something is being done to help those who have had this costly repair done in the past, but I hope a lot aren't shut out of the program because they never heard about it. Quote Link to comment Share on other sites More sharing options...
akirby Posted October 31, 2014 Report Share Posted October 31, 2014 It means if you already paid to have it fixed you can submit for reimbursement until then. Anything from now on would be covered by the recall. Since it's a recall every owner will be notified via mail. My guess is they would still honor the reimbursement if someone failed to be notified. The deadline is so that the vast majority of folks get their reimbursements submitted right away and don't let it drag out. Quote Link to comment Share on other sites More sharing options...
Waldo Posted October 31, 2014 Report Share Posted October 31, 2014 Usually these kinds of recalls are actually paid for by suppliers, so it's likely that January 5th or shortly thereafter is the date when Ford will send the final bill to the supplier. Once a recall is issued (or at least once notifications are sent), Ford will only cover repairs made at a Ford dealer. Quote Link to comment Share on other sites More sharing options...
ls973800 Posted November 1, 2014 Report Share Posted November 1, 2014 If they are only giving owner's until January 5 of 2015 to submit for reimbursement, I think a lot of owner's are going to miss out. We read about maybe two dozen or so on this forum that have paid for repairs themselves. I bet there are many times more that don't know about this program or ever will. Yes, notice is being issued to registered owner's, but what about those who sold the car after doing the repairs themselves? How many owner's of a 6 or 7 year old Edge will take it to a dealer if they have a gas leak? Most will seek other repair facilities because of cost differences between a dealership and an independent garage or repair shop. I mentioned that I think it is great that Ford has issued this action. I don't think such a stringent deadline for claims to be made will benefit a large number of owner's who would be entitled to reimbursement only because they didn't find out until too late. I hope it works out for those owner's that have had the problem, but we will see. Quote Link to comment Share on other sites More sharing options...
akirby Posted November 1, 2014 Report Share Posted November 1, 2014 It will be in the news and registered owners will get letters. If somebody doesn't find out about it before the deadline chances are they'll never find out about it. And they still might offer reimbursement on a case by case basis after the deadline. Quote Link to comment Share on other sites More sharing options...
ls973800 Posted November 1, 2014 Report Share Posted November 1, 2014 Fingers crossed for them! Quote Link to comment Share on other sites More sharing options...
JimIA Posted November 3, 2014 Report Share Posted November 3, 2014 Im wondering if its isn't a "warning date" of sorts to try to get it taken care of asap to help out customers procrastinating on getting their vehicles in for repairs. Jim Quote Link to comment Share on other sites More sharing options...
akirby Posted November 4, 2014 Report Share Posted November 4, 2014 Im wondering if its isn't a "warning date" of sorts to try to get it taken care of asap to help out customers procrastinating on getting their vehicles in for repairs. Jim That's exactly what it is along with what Waldo said about Ford settling the claims with the supplier. Quote Link to comment Share on other sites More sharing options...
kazzx Posted November 19, 2014 Report Share Posted November 19, 2014 Add me to the fuel tank leaking club. 1850.00 to get it done at the dealership. Have a guy locally that can install it for 3 hours labor...course Fords price on the tank is 1640.00 plus tax. Reported it to the NHTSA and complained to Ford/Lincoln. Has there been any updates to this issue or alternative fixes? Just read the above posts. I had no idea.... My wife and I finally bit the bullet and set an appointment last week to bring her MKX in yesterday to pay the roughly 2k to get the gas tank fixed. Good news, bad news you ask? Correct. Good News x2: We got a call today saying that there was a recall that would cover the repair costs associated with her issue! Awesome! We saved 2k to get it fixed and now we can use that surplus $ to address other things that popped up. Bad News: No idea when the part will be in. Booooooo. Looks like Ill be rockin the spare 94 Jeep Grand Cherokee with 190k miles, that has been in the back yard, that smells like cat piss, while my wife takes over my VW Toureg V10 Diesel. Still, I find myself not mad. Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted November 19, 2014 Report Share Posted November 19, 2014 Hope Ford can get you guys a new & improved tank soon! Quote Link to comment Share on other sites More sharing options...
kazzx Posted December 9, 2014 Report Share Posted December 9, 2014 3 Weeks in a rental and no ETA of the tank. Were in a 2014 MKX though so thats a plus. Quote Link to comment Share on other sites More sharing options...
Don Diestas Posted January 15, 2015 Report Share Posted January 15, 2015 sooooo.......my Ford Edge is at the dealers since the first week of November and wont be getting it back until sometime September or October of this year (hopefully). In the meantime i have a loaner and can get one a month or every so, still nothing like my own car. Its going to be a long year. Quote Link to comment Share on other sites More sharing options...
akirby Posted January 15, 2015 Report Share Posted January 15, 2015 Wow! Quote Link to comment Share on other sites More sharing options...
macbwt Posted January 15, 2015 Report Share Posted January 15, 2015 A loaner for 9 months?! The dealer would have a heart attack if they knew what I would do with the loaner for 9 months. That would equal nearly 45k miles on the loaner. The depreciation value on the loaner would outweigh the cost of the repair getting done sooner. 1 Quote Link to comment Share on other sites More sharing options...
WWWPerfA_ZN0W Posted January 15, 2015 Report Share Posted January 15, 2015 Quite the shortage! BUT at least the customer is taken care of Quote Link to comment Share on other sites More sharing options...
akirby Posted January 15, 2015 Report Share Posted January 15, 2015 At that point why not just buy it back and let the customer get a new one? Quote Link to comment Share on other sites More sharing options...
Extreme Autobody Posted February 2, 2015 Report Share Posted February 2, 2015 I recently purchased a 2007 Ford Edge awd sel plus I'm really pleased with the way it rides and drives but upon the first time I filled it up with gas I noticed it smelling of gas fumes then after work I noticed there was a puddle of gas under it... Then I done some online research and found it to be a recall but my local dealership doesn't seem to be aware of this recall..... so I'm wondering what my best option is on getting this repaired...??? Quote Link to comment Share on other sites More sharing options...
akirby Posted February 2, 2015 Report Share Posted February 2, 2015 Find a dealer who has a clue or give your dealer the recall number. Quote Link to comment Share on other sites More sharing options...
macbwt Posted February 2, 2015 Report Share Posted February 2, 2015 You might want to find another dealer but then again they all claim ignorance on this one. They don't want to go through the hassels of giving you a loaner for the next year. By the way you are entitled to a loaner. Quote Link to comment Share on other sites More sharing options...
BreWen1111 Posted February 3, 2015 Report Share Posted February 3, 2015 sooooo.......my Ford Edge is at the dealers since the first week of November and wont be getting it back until sometime September or October of this year (hopefully). In the meantime i have a loaner and can get one a month or every so, still nothing like my own car. Its going to be a long year. Good luck to you... I had a Toyota Corolla for 3 weeks, but I was fortunate enough to get my Edge to the dealer early... like the day the recall came out. Quote Link to comment Share on other sites More sharing options...
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