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Glass defect? Rust/Mold Coloring


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I have a 2011 Edge Limited with about 28,500 miles on it. My driver side and passenger side glass is showing a rust/mold color at the top. Anybody have any idea why this is happening or even how to get rid of it??? I tried Windex, rubbing alcohol and even a magic eraser (I don't want to use anything too abrasive). The green color did dull a little but will not come off. I have also not taken it to the dealership. The rear windows do not have this issue. I don’t park with my windows open nor drive with them open if is raining.

 

Maybe an issue with the rubber seal where the glass sits up in holding moisture? It was cloudy out when I took the pic so I will try and take another one with the sun out. The green is more vivid then.

post-15790-0-11213500-1369155057_thumb.jpg

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I believe the front driver and passenger windows are laminated, so maybe something is reacting to the bonding agent between the glass, either way, I would have the dealer order and replace under warranty. On a side note, I had some issues with my driver's side window failing (cracking) at the window regulator attachment, I had it replaced three times at the dealer under warranty. I was told the problem was due to over-torqued screws at the connection.

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I haven't tried claying it yet and the front windows are not tinted. I called the dealership today and they want me to swing by so they can look at it. They haven't heard of the issue. I will keep you posted. It may be a week or so before I can get there. I also believe it has to do with the lamination they used.

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  • 2 weeks later...

Took it into the dealership. Nobody there has seen anything like it before and there was nothing on their system about it. They took pics and sent it to Ford. Surprisingly they called back fairly quickly the next day and they are replacing the windows free of charge. The dealership said Ford said it looks like the window are "delaminating." You were right Iraia about the lamanation.

 

I am getting them installed next week. Hopefully that goes smooth. I have not had the opportunity to take a door panel off of newer cars. Hopefully it is easier than my 96 olds.

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Took it into the dealership. Nobody there has seen anything like it before and there was nothing on their system about it. They took pics and sent it to Ford. Surprisingly they called back fairly quickly the next day and they are replacing the windows free of charge. The dealership said Ford said it looks like the window are "delaminating." You were right Iraia about the lamanation.

 

I am getting them installed next week. Hopefully that goes smooth. I have not had the opportunity to take a door panel off of newer cars. Hopefully it is easier than my 96 olds.

 

Make sure they are replaced with laminated windows, not normal windows.

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