J.R.Shultz Posted August 19, 2012 Report Share Posted August 19, 2012 During one of the heat waves here in the Philly area, the plastic "SYNC powered by Microsoft" badge located on my 2012 Ford Edge Limited under the touch screen behind the gear shift, popped off. Unfortunately, I didnt realize this until it got sucked up into a car wash industrial vacuum. I went to ford and they dont have that specific part. They say Ford will need digital pictures of it and they will need to replace the entire section of that console. The cost is around $700. Thankfully it is under warranty, but I cant believe i can not find that little plastic piece anywhere on the internet. Quote Link to comment Share on other sites More sharing options...
mmcclure Posted August 19, 2012 Report Share Posted August 19, 2012 Mine came off as well. They replaced the entire section for me... Quote Link to comment Share on other sites More sharing options...
KingMike Posted September 28, 2012 Report Share Posted September 28, 2012 I just called in about that and now they need to take a picture of it and send it to Ford for approval... Any reason I may not get approved? Quote Link to comment Share on other sites More sharing options...
stkedge Posted October 17, 2012 Report Share Posted October 17, 2012 Did it leave holes? Quote Link to comment Share on other sites More sharing options...
mp33607 Posted June 2, 2014 Report Share Posted June 2, 2014 Found badge on ebay motors today. Take note of Ford part number. NEW OEM FLOOR CONSOLE SYNC EMBLEM 2008-2013 FORD EDGE LINCOLN MKX #DT4Z-16720-AA Ā Quote Link to comment Share on other sites More sharing options...
chris8091 Posted June 13, 2014 Report Share Posted June 13, 2014 My came of as well and the dealer replaced it under warranty. They only replaced the little emblem and not the whole section. They said it was a single part and had to order it. The part above (ebay) is exactly what was replaced. Quote Link to comment Share on other sites More sharing options...
NavaehStarr Posted June 19, 2014 Report Share Posted June 19, 2014 Mine was off when I bought.... just bought a replacement on ebay for $8. Not worth the 'warranty' hassle. Quote Link to comment Share on other sites More sharing options...
f150bft Posted June 20, 2014 Report Share Posted June 20, 2014 Mine was missing as well. I had the local ford dealer order it. It cost 4.62 + tax and they had it the next day. Quote Link to comment Share on other sites More sharing options...
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