Eatinitup Posted April 26, 2012 Report Share Posted April 26, 2012 Three years after a blitz of recalls and quality crises, Toyota has regained its image among Americans as the automaker with the highest quality vehicles, topping all others in the first Yahoo! Autos Survey. The four brands right behind it include a couple of names you might expect -- and a couple of surprises. Of the 1,000 people asked which automotive brand built the highest-quality vehicles, Toyota came on top with 13%, well ahead of any other brand. That figure's in line with its performance on the industry's traditional independent quality trackers — the annual Consumer Reports and J.D. Power surveys. Both found a downturn in the wake of the sudden acceleration recalls in 2010 and federal probe that eventually exonerated Toyota, but the automaker regained ground after vowing to focus on better quality vehicles. Toyota took five of the top 10 picks from Consumer Reports this year. Following behind Toyota among respondents was Ford, whose quality scores in other ratings had been the best among Detroit automakers until a recent spate of complaints involving its MyFordTouch entertainment systems. Outside of its electronics, Ford has managed to strengthen its image for high-quality vehicles -- but it has also struggled to train dealers and customers in how to use touchscreen controls and adapt to software updates. The last sentence, seriously made me spit up my DRINK while at work!! EPIC..... Quote Link to comment Share on other sites More sharing options...
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