ScottGreczkowski Posted April 3, 2012 Report Share Posted April 3, 2012 So last night I got called to an address I never have been to before. So hit the talk button and said "destination street address" It then asked me to say the address, I said the address and it quickly found it and the address popped on the screen then it got to the screen where I select the correct address and then it froze. Lost radio, couldn't press anything on the screen... nothing... So luckily I had my iPhone with me and was able to get there, but after about 15 minutes the Sync system finally rebooted and performed its maintenance. This was my first lock up since upgrading to the new software. Quote Link to comment Share on other sites More sharing options...
Davom97 Posted April 4, 2012 Report Share Posted April 4, 2012 (edited) Hey Scott, FWIW, I too have had one lock up so far in two weeks of use after my update. It occurred when I received a text message. Good to have you here in this forum. I'm a big fan of Satellite Guys. Peace, DM Edited April 4, 2012 by Davom97 Quote Link to comment Share on other sites More sharing options...
FordGuru Posted April 4, 2012 Report Share Posted April 4, 2012 try performing a master reset on the system through the touchscreen : MENU > SYSTEM > SETTINGS > MASTER RESET after Master Reset disconnect one of the battery cables for no less than 5 minutes. what's happening is the installation files are hangin in the system slowing it down. the reset clears all remaining unnecessary files and data bits from memory. this is what has worked for me here at the dealership Quote Link to comment Share on other sites More sharing options...
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