I know where you are coming from.
I've been getting fed up because I could get no status of my order (placed in May)
I Twittered @FordCustService today (with my order number) to see if they could give me info. Initially, they said , " Dealers should be receiving shipments early Sept. I tried 2 look up ur order # but no results."
After a few hours, they twittered me back and said they found it. It's status is "In Process". The next status is VIN assignment.
I feel a little more at ease