I own a 2020 Ford Edge Sport, and for the past eight months, I have been experiencing a jerking motion when accelerating. I have taken my vehicle to multiple Ford dealerships for this issue, and today, one of them diagnosed the issue as a faulty torque converter that needs to be replaced at a cost of $3,500. Unfortunately, my warranty expired just 2,000 miles ago, and my vehicle currently has only 62,008 miles.
Given the numerous similar complaints I have come across, Ford needs to investigate why this issue is so common. I purchased my vehicle brand new and have consistently followed all recommended maintenance packages. It is extremely frustrating to experience such a significant mechanical failure so early in the vehicles lifespan.
