When the coils are damaged (toasted or melted) it is probably due to a computer malfunction. Don’t expect to just replace the coils as if you don’t replace the computer it can / will most
likely fry the new coils again. The way Ford makes this vehicle really requires that you have them change the coils due to having to take off the manifold/intake just to get to the those coils , then they can recheck the computer first to make sure it’s still operable before you blow our the new coils. Cost for that including a diagnostic check {$175 currently as of 12-3-24) and another $1400.00 for replacing the computer and $125 per coils x 6 or about $2450 for repairing a simple tune up. What an outrageous charge ! Sonora Ford didn’t want to read Rocky’s auto shop here in Twain Harte, CA or listen to what I explained the prior diagnostics (by Dan owner of Rocky’s) explained to me that I explained to them, so Sonora Ford changed all coils without testing the computer functionality, which ended frying one coil so far out of 6, which Ford called us afterwards saying that they would now have to replace the computer { an extra $1400 charge plus labor. - that they were not aware of ?…and they’re the experts. So much for diagnostics, which they apparently hadn’t read prior to doing their own diagnostic. Car has 135K mileage ..apparently these computers can be repaired which is less expensive ( and probably a lengthy process …so buy new). But I’ve found throughout my life that Men in general pay no attention to what a WOMAN says, so they blew me off completely by disregarding the computer issue. Oh well what’s a woman to do.. I really do like the Ford Edge and with new car prices being so outrageously expensive for a new one I have no choice.. but would hope that they’d at least not charge me for their diagnostic report that should have indicated a computer malfunction up front. Randi Gross