I have always been happy with my 2020 Ford edge titanium. Was purchase brand new. Had all the bells and whistles was to be my last car purchase. Now entering my senior years. When you looked under the hood everything was covered clean tidy no mess. Until 60,000 miles oil change and I needed a oil pan repair. Was taking a over country trip so went to service to make sure it would make trip. Needles to say I need to have work done prior to going. So we scheduled and got work done. Took our trip one week. Came back other repair not done. Had to call to get second repair going. Needless to say the got work done returned car. Now two weeks later returned less then quoted good. Sad part two days later husband drives and serpentine belt and air belt break. He calls me to come get him. That’s when I discover my engine cover was not put back on. When I call to pick it up it’s gone it was n’t on there.
Some where between oil change and two week service repair disappeared. Oh the dealership claims it was never there! However I know for fact it was. I had jump start a persons battery. It was there then several months earlier it was there. Was there when I bought it. It looks so ugly when you open it up now. Disheartened and I don’t know what to do.
Rare