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From the 10 Oct 2025 Recall Report NHTSA: The vehicle may not emit pedestrian warning sounds in certain instances where there is an error in the audio processing software and the vehicle is driven below 30 kph in electric mode. This condition can occur randomly without input from the driver. Nautilus Hybrid Production Dates: Apr 04, 2023 - Sep 23, 2025; Number of potentially involved: 31,362 Ford Explorer Police Hybrid Production Dates: Dec 08, 2023 - Sep 26, 2025; Number of potentially involved: 12,076 Description of Safety Risk If the vehicle does not emit pedestrian warning sounds while being driven in electric mode below 30kph, pedestrians may not be able to determine by sound whether there is an approaching vehicle, increasing the risk of injury to pedestrians. Description of the Cause Software-related faults in the Audio System, specifically within the Digital Signal Processor (DSP) or the Audio Control Module (ACM), may lead to loss of pedestrian alert sounds. Identification of Any Warning That May Occur The driver may observe a message on the Instrument Panel Cluster stating "Pedestrian Sounder Fault. Service Now". Planned Dealer Notification Date: Oct 10, 2025 - Oct 10, 2025 Planned Remedy Owner Notification Date: Nov 10, 2025 - Nov 14, 2025 From the Advance Notice to Dealers: SERVICE ACTION DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. For new vehicle storage guidelines, refer to EFC13033, Storage Guidelines for New Vehicles. A complete Dealer Bulletin will be provided to dealers the Fourth Quarter of 2025 when it is anticipated that a remedy including repair instructions will be available to support this safety recall. IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall. OWNER NOTIFICATION Owners of record will be notified via first-class mail after remedy availability including repair instructions have been provided to dealers. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $27,168 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery. DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety recall. Please consult your legal counsel for legal advice. Attachments: RCLRPT-25V691-9732 - The initial report to NHTSA RCMN-25V691-6430 - The Advance Notice to Dealers RCLRPT-25V691-9732.pdf RCMN-25V691-6430.pdf
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Supersedes SSM 53329. SSM 54264 2024-2025 Nautilus - Front Brake Noise Some 2024-2025 Nautilus vehicles may exhibit a grunt-type noise from the front brakes during initial brake applications that goes away after the brakes warm-up. A video demonstrating this condition is available on PTS for 2024-2025 Nautilus under the Service Tips Tab > Reference Guides > Front Brake Grunt Video. For vehicles that exhibit a noise comparable to the video only, refer to the following direction depending on vehicle build date. * Vehicles built on or before 13-Jun-2024, that have previously had front disc brake rotors replaced with part number PZ1Z-1125-B: Engineering is investigating further brake noise improvements with a solution targeted for late Q4 2025. This condition does not affect vehicle durability and no additional diagnosis or service should be expected to impact this condition at this time. * Vehicles built on or before 13-Jun-2024, that have not had front brake service: replace both front brake disc rotors with part number PZ1Z-1125-B. Refer to the Workshop Manual (WSM), Section 206-03 Front Disc Brake > Removal and Installation. For claiming, use causal part 1125 and labor operations 2001BFA and 2001B5FT. If the condition occurs after disc brake rotor replacement, be aware that engineering is investigating further brake noise improvements with a solution targeted for late Q4 2025. This condition does not affect vehicle durability and no additional diagnosis or service should be expected to impact this condition at this time. * Vehicles built on or after 14-Jun-2024: Engineering is investigating further brake noise improvements with a solution targeted for late Q4 2025. This condition does not affect vehicle durability and no additional diagnosis or service should be expected to impact this condition at this time. For brake noise concerns that are not comparable to the video, follow normal diagnostics in WSM, Section 206-00.
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Exterior lighting failure can reduce visibility for the driver and other road users, increasing the risk of a crash. Light Emitting Diode (LED) Driver Module (LDM). On affected vehicles, a headlamp assembly’s LDM may fail. A failed LDM will result in that headlamp assembly’s high beam, low beam, position lamp, daytime running lamp and turn signal operation becoming inoperative. For Nautilus vehicles only, a failed headlamp assembly’s LDM also may result in the same-side rear tail lamp, rear turn signal, and rear position lamp becoming inoperative. Inoperative lighting features may result in non-compliance with FMVSS 108. Vehicles Affected (Production Dates) Nautilus - Mar 09, 2025 - Jul 24, 2025 Mustang - Mar 04, 2025 - Jul 18, 2025 Mustang Mach E - May 19, 2025 - Jul 15, 2025 1,539 Nautilus vehicles are affected. 808 Mach-E vehicles are affected 19,418 Mustang vehicles are affected Planned Dealer Notification Date: Aug 11, 2025 - Aug 11, 2025 Planned Interim Owner Notification Date: Aug 25, 2025 - Aug 29, 2025 Planned Remedy Owner Notification Date: Oct 01, 2025 - Dec 31, 2025 Date when VIN will be searchable: Aug 11, 2025 Source: https://static.nhtsa.gov/odi/rcl/2025/RCLRPT-25V519-1620.pdf (above material is extracted from the reference)
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Lincoln hasn't actually done "The online Owner Manual has been updated to include instructions for transponder placement with a picture of the shaded area" yet. I checked the online HTML 2025 Nautilus and Navigator manuals. Search found nothing for terms like transponder and RFID, and a search on window didn't return any areas that appeared to discuss mounting those items. Hopefully they'll get around to it fairly soon 😀
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I find this part of the notice people are seeing on their phones today interesting: "... as part of the correction for this issue, the global close feature for the door windows will be removed..." To me that would indicate they really have, at best, a "halfway" solution; whether they're having a problem coding the 100N maximum force or how wide the window has to open if it does sense a problem, I have no idea. Removing a functionality is a band-aid - maybe enough to get them to say they're "fixing" the recall, but hopefully they'll continue working it in the background, so it can be re-activated when they get the software right.
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There's a new/replacement SSM, 52785, which includes changing the front discs to a revised PN ("-B"). SSM 52785 2024 Nautilus - Grunt Noise From Front Brakes During Initial Brake Applications - Built On Or Before 13-Jun-2024 Some 2024 Nautilus vehicles built on or before 13-Jun-2024 may exhibit a grunt noise from the front brakes during initial brake applications that goes away after the brakes warm up. This may be due to front brake disc stiffness. To correct this condition, replace both front brake discs with PZ1Z-1125-B. Refer to the Workshop Manual (WSM), Section 206-03 Front Disc Brake > Removal and Installation. For claiming, use causal part 1125 and applicable labor operations in Section 02 of the Service Labor Time Standards (SLTS) Manual.
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This one may be a Hail Mary SSM, like trying tightening the rear shocks on BL/Reserve (I haven't heard of anyone not needing the replacement shocks at the end of the day). Over on lincolnforums we're 0-for-2, people trying that fix (zoom out, zoom in, then set to desired position) and seeing no change (I just posted it yesterday, citing Haz as the source).
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Is finding out what modules have had recent updates something a user/driver can find themselves, or is it internal (dealer-only) information? For instance, multiple people have shown an on-screen note that they successfully received an update to TCU-24.2.4.8, but I haven't heard of similar user-facing notices for ACM/GWM/... Thanks!
