EdgeST2020

Same here - much more tolerable but the velcro strap clearly coming a little loose. What is really amazing about this is how we all seem to have the same issue, due to a similar design flaw, across several model years, and no one at ford seems to understand that this is an issue or that people dont like having rattling sounds in their ears while they drive. I hope they can figure this out and roll out a solution to dealerships that works.

I was able to make the click by pushing on the glass too. I think it just tugs at the frame around the sunroof such that that clip comes loose and clicks. The dealership i initially brought it to actually resealed the rear of the vista roof thinking that was the issue, but the click/creak continued. Then velcro! i am probably going to replace the velcro with tightly wound quiet tape but bottom line that clip is likely the issue.

Fair question. I don’t think it should catch on anything. That said you could just snip the excess wrap with scissors - i just want to be sure it stays in place before i do. I didnt want to bend anything for fear of creating another problem elsewhere. My rattle was always present - whether sunshade closed or open. i guess there is a risk the velcro comes loose, falls off, and gets wrapped up in the sunshade as it retracts so maybe tape on the top of the bar is a good idea too. I rarely have a need to close my sunshade. But absent the dealer giving me a better solution after spending countless hours shuttling back and forth, i will take this. hopefully, simply knowing that this velcro fix “works” at least gives people some info the dealer can use to fix it more properly.

We found the issue in our car and fixed it. It was in fact the bar…kinda. The bar in question (runs along the width of the car in the rear of the vista roof, sits between the glass and the sunshade fabric), at least in my car, has a weird metal clip where it terminates on the right side. Applying pressure to that metal clip with my finger while my wife drove eliminated the noise completely. The clicking and rattling seems to be that metal piece shaking loose and springing against the bar. We fixed it for three dollars (and some careful work by my wife working in the very tight space between the glass and the headliner) by wrapping a cable management tie really tight around the bar and clip. Have driven 20+ miles and the noise is completely eliminated. i am attaching pictures of the clip, the ties we used, and the final product (had to use my phone camera to get a visual because of how tight the space is above the headliner). I would NOT use a plastic zip tie as the tie itself will rub against the sunshade fabric and you dont want it to tear. I like the ties in the picture because the soft side of the velcro is what touches the sunshade fabric. it took my wife (who is awesome) a few tries given how tight the space is…wasnt easy but the final product worked wonders. I imagine quiet tape would work similarly. hope this helps - considering there is soft tape under the clip before we made our repair it seems someone realized this is an issue at some point.

I am actually unconvinced now that it is the bar. Thats what the tech said when he went for a ride with me….but riding around in it myself yesterday, i couldnt make the noise stop. Considering it improved when the headliner was taken down and reinstalled, then got worse again, make me wonder if there is something in the headliner assembly that keeps popping out of place (i am not very mechanically inclined so this is a bit “mickey mouse” on my part).

Update - back from my SIXTH service appointment among three service departments and still not only not fixed, but worse than when i dropped it off. Part of problem appears to be that whenever the headliner is removed and reinstalled, the noise goes away for about 30 miles of driving then comes back. Long enough for the dealer to declare it fixed, but short enough for me to be calling telling them that no it is not fixed. Ford customer experience phone number is useless. This car is a pile of crap.

I have been dealing with a similar issue on my 2020 ST. Five trips to the dealership and have finally had the issue diagnosed but still have to bring it back a sixth time to actually be fixed. With the visor open, feel gently in the headliner between the visor and the moonroof glass. There is a metal bar (mine is a folded piece of metal with a trough in it) that runs the width of the car holding the visor fabric tight. For me, if someone holds their fingers on that bar while the car is driving, the sound goes away. I suspect something needs to be tightened, or some sort of sound deadening material added, but my ticking has turned into a constant and wildly irritating rattle. I am hopeful my next trip to the service department fixes this for good. They will need to take the headliner off to access the bar. i too would be grateful for anyone’s experience getting this actually fixed so i can ensure the tech is aware of the possible solution.